Bryce Wells | Page 2

I have taken my first Rogue to this dealership for the last 9 years for service and maintenance. I decided that they would be best place to go when I was going to purchase another Rogue. They did not disa last 9 years for service and maintenance. I decided that they would be best place to go when I was going to purchase another Rogue. They did not disappoint! Sean Burke was my salesman. He was great in how he listened to what I really wanted. He gave me options and explained everything in detail. Even though he had spent over 3 hours with me on a Friday night, he never rushed me and continued to make me feel as if I were important! If you're looking for a car, new or used, I suggest Lia Nissan of Saratoga. Be sure to ask for Sean Burke. More

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The dealership was very clean and very organized. All staff very professional. I hope the managers change the way of quoting monthly payments. You get a quote and turns out is over $30 more per month All staff very professional. I hope the managers change the way of quoting monthly payments. You get a quote and turns out is over $30 more per month than Right now another dealer. There is only 1 reason I stayed with Lia and that’s because of the sales rep. Next time if it happens I will not change my mind. I’ve been in sales my whole life and there are ways to stay out of controversy like mine. More

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I worked with Bryce Wells at Lia Nissan. He was very helpful and patient with me through the process. He explained details of the car and lease process in a way that was understandable an He was very helpful and patient with me through the process. He explained details of the car and lease process in a way that was understandable and not intimidating. I would highly recommend Bruce and the Lia dealership. More

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Recently purchased a Nissan Pathfinder Rock Creek from Lia Nissan of Saratoga and we were glad we did. Bryce Wells was our Sales Specialist and did a great job as first time buyers at his dealership. Bryc Lia Nissan of Saratoga and we were glad we did. Bryce Wells was our Sales Specialist and did a great job as first time buyers at his dealership. Bryce was beyond knowledgeable about all the special features that came with our purchased vehicle and was very professional in every sense. We highly recommend both Lia and Bryce for your automotive purchasing needs. More

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Annual New York State Inspection I took our car in for our annual NY State inspection and swap out our summer tires with the winter tires. Everyone was very friendly and Celeste Hill I took our car in for our annual NY State inspection and swap out our summer tires with the winter tires. Everyone was very friendly and Celeste Hill in Customer Service was excellent. More

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Service visit When I pulled in I was immediately greeted. Celeste Hill then took care of me and listened to my concerns. Everything was taken care of properly. I ca When I pulled in I was immediately greeted. Celeste Hill then took care of me and listened to my concerns. Everything was taken care of properly. I called back later that day because my Bluetooth was not fully functional, Celeste gave me a few pointers and told me that if they didn't work, she would personally take care of the problem. I stopped back the next morning (no appointment) and spoke with Celeste. She came out with me to my car and took care of my problem. Very professional, kind and concerned. Thanks to Celeste!! Another thought; while I was waiting for my car, my salesman Bryce saw me and came over to talk with me and make sure that everything was being handled properly. Lia Saratoga really does care about their customers. I will be back when my 2 leases expire for our 7th and 8th purchases! More

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Simply "A Cut Above"!!! Simply incredible experience from my very first visit about 8.5 months ago until I was finally in a position to purchase on June 24th, 2019. My situa Simply incredible experience from my very first visit about 8.5 months ago until I was finally in a position to purchase on June 24th, 2019. My situation is most certainly a bit nuttier then most. I don't think there is enough room here to really paint the picture of how absolutely amazing my experience was. When I visited Lia Nissan the first time my wife and I were in the midst of both an Equity Loan as well as Mortgage Refi process with the bank. But due to family needs - I also needed to have a plan in place as we closed on those bank loans to secure another vehicle. After finding a 2017 CPO on the lot that day I went in and asked for additional info but that I was only looking and not in a position to purchase for a few months. This first individual would absolutely set the tone for what would become a great overall experience for me. Bryce Wells, salesmen intently listened to me and then said he would be happy to print out brochures and a few more detailed docs on the 2017 CPO because they only had printed materials for 2019 vehicles and he wanted me to be considering this purchase on the best info he could provide me. No questions, No pressure, No issue - He simply listened to me and helped me. I came few months later to test drive that 2017 CPO vehicle since it was still available but Bryce was off. Another very kind, helpful salesmen, Jeffrey Lukaszewski took me on a test drive. Listened to me and answered my questions and then said that he would be connecting me with Bryce since Bryce was my original salesmen. Beautiful to see such co-worker respect. Again sets the tone. Came in a third time a few months latter due to delays in my banking business. Again - looked at cars by myself in my own way - absolutely no pressure by anyone. Just me. Found another car, absolutely loved it, but as fate would have it - I did not have the time to test drive because I was on my way to work. Went into sales office asked for Jeff - but he no longer worked there so I met a third salesmen, Frank Kinch. Again very easy, comfortable, no pressure conversation but this time I had to ask Frank if I could give them some money to hold the car that I had just found that day for a few days so I could come back to test drive it. Frank kindly introduced me to the GM, Chris Bucher and informed Chris of my request - I gave Chris a little bit more info about my bank business and closing etc. Chris told me absolutely I could give them a little bit to hold the car and not to worry but the car is secure and he even confirmed he would hold it back from being posted on internet car sales sites. A few days latter I came in to test drive but shared news of a delay again with the Bank. Chris was beyond incredible. He told me to not worry. Car is secure and would be here when all of our bank business was complete and to just focus on that matter and not the car. A few more weeks and finally everything was complete and now I could come in and finalize my car purchase. My home is located 75 minutes away from Lia Nissan - Chris set up a Courtesy Pick Up for me. Was thrilled that Frank picked me up at my wife's business in Latham and took his time explaining everything about my car and ran me through a few of the steps regards to tech gear and the head unit until there was no question - I understood. Meeting with the finance officer; Robert was very easy and streamlined. He took time to explain a few other options that were available to me for purchase. When I declined due to my budget - there was no issue, I wasn't made to feel uncomfortable. Nothing weird or awkward about it. Just a wonderful process. I simply have to say that everyone that I came into contact with throughout the process at Lia Nissan of Saratoga was incredibly helpful, professional, and they listened to me. Chris and his sales staff and Robert in Finance, quite frankly these guys are simply a "Cut Above". Thank you all for making my experience incredibly wonderful from the JUMP! Wishing you all great and continued success, Brian More

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Very Happy Everything was perfect. I was treated very fairly by Bryce Wells and the whole staff at Lia Nissan. I love my new Altima and will be staying with Lia Everything was perfect. I was treated very fairly by Bryce Wells and the whole staff at Lia Nissan. I love my new Altima and will be staying with Lia Nissan for many years (and vehicles) to come! More

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Excellence This dealer truly believes in striving for excellence. I have been going there for years as this is my fourth mutant. Quick services, friendly and hel This dealer truly believes in striving for excellence. I have been going there for years as this is my fourth mutant. Quick services, friendly and helpful staff, and a comfortable waiting area. More

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Great team Love this team here. Always friendly. Always helpful. Service is quality work and efficient. Sales is informative on programs that may benefit me. Hel Love this team here. Always friendly. Always helpful. Service is quality work and efficient. Sales is informative on programs that may benefit me. Helpful in selection. So easy to buy & service More

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