Bryan Lacy

My overall experience was excellent. This was my first time buying from Mac Haik. Bryan greeted us when we came in. We had never owned an EV and we had a lot of questions. Bryan brou This was my first time buying from Mac Haik. Bryan greeted us when we came in. We had never owned an EV and we had a lot of questions. Bryan brought in a service tech with EV experience and he answered our questions. Bryan had to find the EV we had seen from the Chevrolet.com inventory, it was not checked in yet, but we got the deal that was advertised. Bryan took care of us and the process. He was kind, personable, knowledgeable. I would recommend Bryan to a friend. We bought an Equinox EV using the federal tax credit and the dealership made it easy.. More

by SHARPLET Verified Customer Verified Customer

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Best car buying experience me or my wife have had. we didn't feel pressured into buying a vehicle and the sales person was honest and helpful about our options. we didn't feel like we were being shove we didn't feel pressured into buying a vehicle and the sales person was honest and helpful about our options. we didn't feel like we were being shoved into a vehicle like most of our vehicle purchases at other dealerships. would highly recommend and will definitely be doing more business with them in the future. More

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These guys went above and beyond to help my wife and I purchase a 2024 suburban. At no point during the experience did we feel pressured or misguided. It was a refreshing experience to deal with a dealers purchase a 2024 suburban. At no point during the experience did we feel pressured or misguided. It was a refreshing experience to deal with a dealership that wasn't trying to shove us into a vehicle. 10 out of 10 will recommend and will definitely do more business here! More

by WESTWILDCATER Verified Customer Verified Customer

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Mr. Bryan Lacy made our experience stress free and fun. He consistently had our best interest at mind advocating for us through the whole process. And Mac Haik Chevy by far had the best selection and the g He consistently had our best interest at mind advocating for us through the whole process. And Mac Haik Chevy by far had the best selection and the greatest deals compared to all the other Houston area dealerships. Thank you again for exceptional service from start to finish! I am loving my all new traverse and all the features. More

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Bryant Lacy is an excellent salesman he deserve a promotion………………:::::despite my frustration during my process of purchasing my vehicle…Bryant Lacey was ver patient & humble… promotion………………:::::despite my frustration during my process of purchasing my vehicle…Bryant Lacey was ver patient & humble… More

by DANIELLECOOKS2627 Verified Customer Verified Customer

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Was an easy experience from the salesman to the finance manager. Bryan was professional and courteous. manager. Bryan was professional and courteous. More

by BUBBAWESTBROOKJR Verified Customer Verified Customer

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World class customer service. Delroy exceeded my expectations by going above and beyond to get the best deal possible. All of my requests were met and I am grateful for the servic Delroy exceeded my expectations by going above and beyond to get the best deal possible. All of my requests were met and I am grateful for the service. More

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I had a great experience . Solid price and Brian lacy was easy to work with. Also unlimited bottle water for FREE! Solid price and Brian lacy was easy to work with. Also unlimited bottle water for FREE! More

by SEAN.APOSTALO Verified Customer Verified Customer

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*Overall Experience**: My car purchase experience at Mac Haik Chevrolet was satisfactory, with some areas for improvement. **Positives**: 1. **Test Drives**: I appreciated the opportunity to test at Mac Haik Chevrolet was satisfactory, with some areas for improvement. **Positives**: 1. **Test Drives**: I appreciated the opportunity to test drive multiple vehicles, which helped in my decision-making. 2. **Closing Procedures**: The closing process was smooth and well-organized, making it easy to finalize my purchase. **Areas for Improvement**: 1. **Sales Team Interaction**: The sales team was not very friendly or welcoming. Enhancing customer engagement would greatly improve the experience. 2. **Negotiation Process**: The negotiation felt overwhelming. Clearer upfront pricing and financing options would be beneficial. 3. **Post-Purchase Follow-Up**: I did not receive any follow-up communication after the sale, which would have made me feel valued. **Conclusion**: Overall, I’m happy with my new vehicle, but addressing these areas could enhance the buying experience at Mac Haik Chevrolet. Thank you for considering my feedback More

by NOELJRFERRER Verified Customer Verified Customer

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Tony took good care of me in helping me get a new key programmed for my truck. programmed for my truck. More

by STEPHENMCGUIRE Verified Customer Verified Customer

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