Bryan Hastings
Bryan Hastings at Kenny Ross Subaru

Bryan Hastings

Service Advisor

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.9
629 Reviews
4.9

629 Reviews

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629 Reviews of Bryan Hastings

July 01, 2025

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Employee Rating

I went to the Irwin, PA Kenny Ross Subaru for my 6,000 mile checkup and found it was a pleasant experience from the time I drove into the garage until I drove off. The staff was pleasant and contributed t More

by PERSONALKCHECK
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2025

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 28, 2025

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It runs so smoothly, I never hear any complaints from other customers. I didn’t expect to leave so fast. More

by SPIKEASA
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Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Mike Siefers, Josh Verheyen , Howard Boughter, Russ Geisler

Jul 01, 2025

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 25, 2025

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Brian was exceptional to deal with. Unfortunately they were unable to fix my main speaker issue and it took multiple trips back for them to fix a heater issue that they themselves cause More

by NDEPCRYMSKI
Service Price Transparency
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Recommend Dealer
No
Jun 26, 2025

Kenny Ross Subaru responded

"NDEPCRYMSKI" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 24, 2025

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great service department, very professional. call backs always done quickly. service done promptly. love the video texts! More

by PETERSHOMECARE
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Recommend Dealer
Yes
Jun 26, 2025

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 22, 2025

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Bryan’s team more very fast and efficient in replacing the part that went bad on my vehicle. I appreciate the efforts and timeliness in regards to getting my car back on the road. More

by OTG13
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Recommend Dealer
Yes

Other Employees Tagged: Mike Siefers , Howard Boughter

June 20, 2025

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Awesome service department! Very friendly. Takes time to explain work done and if anything is needed they explain why it is needed. Video is very helpful. More

by MBOUGHTER63
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Recommend Dealer
Yes

Other Employees Tagged: Howard Boughter

June 19, 2025

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Love that Mike makes every experience personal for me checks in, let's me know what's going on and answers any questions that I have! Always makes sure what needs done is completed and let's me know from More

by LOUISA CARNEY
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Recommend Dealer
Yes
Jun 19, 2025

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 19, 2025

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Bryan is very nice. Service was to take 1 hour and it took 2 hours and 15 minutes. The recall stated one hour as well. first world problems More

by KWDIBIASE
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Recommend Dealer
Yes
Jun 19, 2025

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

June 16, 2025

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Very helpful. Made sure I could make it to another appointment in time. Thank you. More

by LLBEITEL60
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Recommend Dealer
Yes

Other Employees Tagged: Steven Runion

Jun 17, 2025

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 11, 2025

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Couldn't have been easier to get an oil change and tire rotation. Rolled up and they came over immediately and I waited in their very comfortable waiting room while my car was serviced. Very friendly int More

by SMc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 12, 2025

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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