Brian Bates
Brian Bates at Kenny Ross Subaru

Brian Bates

Service Manager

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

Contact Me
4.7
70 Reviews
4.7

70 Reviews

Write a Review

70 Reviews of Brian Bates

June 05, 2026

Dealership Rating
Employee Rating

Mark did an excellent job. He is a great addition to the service department. Brian and Josh were a great team and I understand Josh left. Mark was so pleasant and treated us li More

by Bones1606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Merola , Johnny the salesman.

Jun 09, 2026

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 05, 2026

Dealership Rating
Employee Rating

Service was quick but good. Got video showing what was done. Car was washed before letting me know it was ready More

by SNELIS9915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 04, 2026

Dealership Rating
Employee Rating

I love the service department. Everyone who works there is kind and efficient. Oddly enough I walked over to the sales side and was interested in looking at the new Solara EV. I st More

by ANNMENZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings

Jun 05, 2026

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

May 19, 2026

Dealership Rating
Employee Rating

Always friendly clean waiting area fresh snacks and coffee efficient technicians kept my care clean ,a very nice experience More

by VSPIRES59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 04, 2026

Dealership Rating
Employee Rating

We’re very timely and got me in and out quickly. Will be coming back again. More

by MARCAUTHOR2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 02, 2026

Dealership Rating
Employee Rating

I went in to get an oil change and tire rotation. It was a bit of a wait, but everything was noce and accommodating. More

by S.FLODINE96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Ed Armstrong , Steven Runion, Mike Siefers, Josh Verheyen

May 05, 2026

Kenny Ross Subaru responded

Thank you for taking the time to provide us with this feedback.

April 25, 2026

Dealership Rating
Employee Rating

Brian Bates is the best service manager. I trust him completely and he has the best attitude and is very helpful. I will continue to get service there as long as he is there . More

by marcycrue1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 17, 2026

Dealership Rating
Employee Rating

You guys have been totally awesome. You have taken care of every little detail to make sure my purchase was a happy one. I will definitely recommend anyone looking for a car to come the More

by HARLEY_BIKER_CHICK2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Ed Armstrong , Steven Runion, Mike Siefers, Josh Verheyen

April 01, 2026

Dealership Rating
Employee Rating

Kenny Ross Subaru is awesome. I highly recommend them to friends and family. Keep up the great work. More

by VIPER15235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 01, 2026

Dealership Rating
Employee Rating

Coming here to get my car serviced and inspected was a very efficient and simple experience. It didn’t take long, and staff communicated with me along the way so I knew where in the process my vehicle was More

by BABOTKIN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Ed Armstrong , Steven Runion, Mike Siefers, Josh Verheyen

Apr 03, 2026

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

1
...

Dealership Inventory (207 Vehicles)

used 2024 Kia Sportage car, priced at $27,849
2024 Kia Sportage
used
Wolf Gray exterior
Automatic
All-wheel Drive
used 2024 Subaru Outback car, priced at $32,986
2024 Subaru Outback
used
Cosmic Blue Pearl exterior
CVT
All-wheel Drive
used 2025 Subaru Ascent car, priced at $44,565
2025 Subaru Ascent
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2023 Subaru Ascent car, priced at $32,956
2023 Subaru Ascent
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
new 2026 Subaru Forester car, priced at $40,890
2026 Subaru Forester
new
Riverrock Green exterior
CVT
All-wheel Drive
new 2026 Subaru Impreza car, priced at $29,308
2026 Subaru Impreza
new
Pure Red exterior
CVT
All-wheel Drive