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Bryan Fato
Bryan Fato at Mountaineer Honda
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Bryan Fato

Executive Manager

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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4.7
13 Reviews

Dealership Experience

11 mos

Industry Experience

25 yrs

Languages Spoken

English English

4.7

13 Reviews

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13 Reviews of Bryan Fato

April 02, 2025

Dealership Rating
Employee Rating

They were good and very pleasant and helpful. Took good care of my car and answered my questions More

by brittanydae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Brooks, Vicky King

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Apr 03, 2025

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 22, 2025

Dealership Rating
Employee Rating

This dealership told me that the check engine light on my car was nothing, they got their mechanics to turn the light off, knowing that the car had multiple problems. They sold me the car knowing it had the More

by wv9mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Brooks , Jason Albright, Dennis Cochran

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Mar 28, 2025

Mountaineer Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Please reach out to me. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 26, 2025

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Employee Rating

This dealership has always been excellent in service and sales! I just purchased a 2025 Honda Passport! More

by Michelle Slaughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Callaway, Jillian Manning, Robert Brooks

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Feb 27, 2025

Mountaineer Honda responded

We are very happy to have provided you with such a positive experience, Michelle! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 25, 2025

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Employee Rating

Making the appointment was easy. The receptionist was friendly and very helpful. She was a god listener. More

by cclilly4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I do not know the names, but everyone was very helpful and friendly.

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Feb 25, 2025

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 20, 2025

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Employee Rating

The Honda dealership is great and has nice cars and the guy who helped me has nice hair. More

by cdgorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Callaway, Jillian Manning, Joseph Urse, Robert Brooks , Jason Albright, Dennis Cochran

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Jan 20, 2025

Mountaineer Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 24, 2024

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Employee Rating

I have always received excellent service whether it’s in the service or the dealer area. More

by mskittypaws72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright, Dennis Cochran

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Dec 24, 2024

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 20, 2024

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Employee Rating

I have always gotten good service here. The people are great. The service department is wonderful. More

by me.durham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning, Rebecca Richards , Dennis Cochran

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Dec 22, 2024

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 08, 2024

Dealership Rating
Employee Rating

Very professional and knowledgeable working together in a good selling environment. Salesman was very helpful. More

by hpc5811
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Callaway, Jillian Manning, Joseph Urse, Robert Brooks , Jason Albright, Dennis Cochran

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Dec 09, 2024

Mountaineer Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 05, 2024

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Employee Rating

Very patient and explained everything that needed to be done for my vehicle. Would recommend to anyone with a Honda that needs service. More

by lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Callaway, Jillian Manning, Joseph Urse, Robert Brooks , Jason Albright, Dennis Cochran

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Nov 06, 2024

Mountaineer Honda responded

Thank you for the kind words for our service department, Lindsay! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 07, 2024

Dealership Rating
Employee Rating

Great service! Friendly, clean. Professional. In and out quickly. Next vehicle will be another Honda. More

by ACIFS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Callaway, Jillian Manning, Joseph Urse, Robert Brooks , Jason Albright, Dennis Cochran

Report | Print
Oct 07, 2024

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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