Bruce Rosales
Bruce Rosales at Glen Toyota

Bruce Rosales | Page 11

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

4.7
705 Reviews
4.7

705 Reviews

Write a Review

Dealership Experience

10 yrs, 7 mos

Industry Experience

14 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

705 Reviews of Bruce Rosales

August 02, 2023

Dealership Rating
Employee Rating

Great and fast work Bruce was excellent and keep me informed of everything my truck need it More

by loveandhate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Hughes, Freddy Padilla , Kelsey Cimillo, Juan Cordon

Aug 05, 2023

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

July 31, 2023

Dealership Rating
Employee Rating

I think your dealership is an efficient, friendly place. I always received with a smile. Freddy is always patient to explain everything to me. My car always runs better after you service it. Thank you! More

by ERICALOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Hughes, Freddy Padilla , Kelsey Cimillo, Juan Cordon

Aug 05, 2023

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

July 29, 2023

Dealership Rating
Employee Rating

Vehicle finished in a timely manner. I was pleased with the service. I hope to More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2023

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 27, 2023

Dealership Rating
Employee Rating

Waiting time was excellent. The lobby was very comfortable as well.the personnel were very professional and ready to explain the process More

by AM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Hughes, Freddy Padilla , Kelsey Cimillo, Juan Cordon

Jul 29, 2023

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 26, 2023

Dealership Rating
Employee Rating

Long waiting time, Issues were not resolved. Will have to escalate it to Toyota customer service More

by goldgur24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 26, 2023

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com so we can rectify and discuss the situation. Thanks Rob D GM

July 25, 2023

Dealership Rating
Employee Rating

Excellent consumer service, clean waiting room, pleasant mannerism. Clutter free environment pleasant personal inviting atmosphere More

by mascorp2000
Recommend Dealer
Yes

Other Employees Tagged: William Hughes, Freddy Padilla , Kelsey Cimillo, Juan Cordon

Jul 26, 2023

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

July 23, 2023

Dealership Rating
Employee Rating

They were great. It is a relief to know my car is safe to drive. Thank you so much More

by pvermaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Cordon

Jul 26, 2023

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

July 22, 2023

Dealership Rating
Employee Rating

Great and courteous service. They were quick and easy to understand. Told me everything they were going to do and let me know of the updates if anything was to happen after More

by rsieveret7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

July 20, 2023

Dealership Rating
Employee Rating

From the time I entered the service center, I was treated professionally and factually. The work was done quickly and at the quoted price. Environment was very nice More

by fitteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

July 18, 2023

Dealership Rating
Employee Rating

Service staff did not acknowledge my present or arrival. I was ignored for 5 minutes , just standing there More

by DALE330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: William Hughes, Freddy Padilla , Juan Cordon

Jul 26, 2023

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com so we can discuss the situation. Thanks Rob D GM

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