Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 36

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.9
365 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 11 mos

Industry Experience

43 yrs, 11 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.9

365 Reviews

Write a Review

365 Reviews of Bruce Hanson

November 07, 2019

Dealership Rating
Employee Rating

Friendly helpful staff Everything went smoothly from start to finish. Staff was very friendly and informative, showing me on the car exactly what was wrong and why the repa More

by JFACTOR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 07, 2019

Dealership Rating
Employee Rating

Airbag replacement service I kept putting off my airbag recall because I thought the process of bringing my car in for service would be complicated and time consuming. It turned More

by SMARCH5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

September 04, 2019

Dealership Rating
Employee Rating

Awesome The work was completed in a timely manner. My questions were answered respectively. I can’t say enough good things about the Steve and the service tea More

by RANDYK6953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , Alyssa Hagerty

July 18, 2019

Dealership Rating
Employee Rating

Maintenance Took my Mazda 3 in for scheduled maintenance. Was informed of car issues that needed immediate attention and were completed while I waited. Also given More

by SUEBLIZ54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Hagerty

April 13, 2019

Dealership Rating
Employee Rating

Fantastic! Flood was able to schedule my service at very short notice, explained everything, answered all my questions and have a great waiting area with beverag More

by CHRISTINAGOMBAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Hagerty

Apr 15, 2019

Flood Mazda responded

CHRISTINAGOMBAR, Thank you so much for your feedback. We are happy to hear that you had a fantastic service experience with us at Flood Mazda. We appreciate you choosing us for your automotive needs and we look forward to working with you in the future. Regards, The Flood Mazda Team

February 04, 2019

Dealership Rating
Employee Rating

Great Service Went in for an oil change and inspection. Everyone was helpful and was able to get me out quickly and everything was done right the first time. More

by bostonfan383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Hagerty

Feb 08, 2019

Flood Mazda responded

bostonfan383, Thank you for taking the time to leave your review. Our goal is to give every customer the same great service you experienced with us here at Flood Mazda. We appreciate your business and look forward to helping you with all of your future automotive needs. Regards, The Flood Mazda Team

January 29, 2019

Dealership Rating
Employee Rating

Great experience Extremely satisfied and impressed with the service department and the experience at Flood Mazda!! Highly recommended this dealership to anyone!! Staff More

by KARENASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , Alyssa Hagerty, Jason Palmari

Jan 29, 2019

Flood Mazda responded

KARENASH, Thank you for the recommendation! We are very happy to hear that you had an enjoyable experience with us here at Flood Mazda. We appreciate your business! Regards, The Flood Mazda Team

December 31, 2018

Dealership Rating
Employee Rating

Service appt . Waited 3 hrs for completion .Customers who came hour after me were finished first . When vehicle was brought to me they had neglected to vacuum. W More

by ELLENMACC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha

Jan 03, 2019

Flood Mazda responded

Ellen, Thank you for sharing your concerns with us. We are in the middle of expanding the dealership to provide the dealership that you and all of customers deserve including adding more staffing to ensure that we can efficiently service your vehicle. Did you know: You never have to wait for your car to be serviced. You can always call us and we will be happy to pick your vehicle up at your home or work, leave you with a fresh service loaner and bring your vehicle back to you when it is done. Please feel free to contact us should you need anything at all. Best, Team Flood Mazda

December 17, 2018

Dealership Rating
Employee Rating

Service Made appointment for oil change through your web site. It was straightforward. Service at dealership was professional and friendly. I also talked to o More

by ALVARO.TINAJERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , Alyssa Hagerty

December 03, 2018

Dealership Rating
Employee Rating

Mazda 6 Speed Reincarnated! I've had my Mazda 6 Speed since 2006 and have serviced in each and every time at Flood Mazda. Though it has been well maintained it became mechanicall More

by BEZERKBURKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

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