Bruce Hanson
Bruce Hanson at Flood Mazda
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Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
242 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

20 yrs, 2 mos

Industry Experience

42 yrs, 2 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

242 Reviews

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242 Reviews of Bruce Hanson

February 13, 2025

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I always get good service every time I go to Flood Mazda and I love having Bruce to service me. Very nice customer service He makes sure I get a full service inspection and get exactly what I need for my ca More

by Tanya
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

February 12, 2025

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Knowledgeable, courteous, and thoughtful of my families time. This is the only place to work on my Mazda. They get my car in and take great care of it. The video of the tech working on my car and pointing More

by Brian
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Recommend Dealer
Yes

February 10, 2025

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The whole atmosphere is very positive and friendly. I have been a customer of Cox Mazda for many years of service and buying Many Mazdas. What more can I say. Well done Cox Mazda More

by BRIAN.MOORE
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Recommend Dealer
Yes

February 10, 2025

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Excellent communication and service. Professional staff. Clean service center. An all around great experience. I am so glad that I found Flood Mazda. More

by DCATANZARO
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Recommend Dealer
Yes
Feb 10, 2025

Flood Mazda responded

Good Morning, Thank you for the positive review! We are happy that you found Flood Mazda. Customer satisfaction is our top priority and we are happy that you appreciated out integrity and our ability to resolve your problem efficiently. Don't hesitate to reach out with any other concerns. We are here to help! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

February 10, 2025

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FLOOD MAZDA WAS Excellent from the start. The sales representative and the finance personnel also was,Excellent. There was,no pressure to buy. Once we made up our minds,to purchase the CX5 More

by Glenn
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Recommend Dealer
Yes
Feb 13, 2025

Flood Mazda responded

Glenn, Thank you for the kind words! We are happy that you are satisfied with the service you were provided at our dealership. Customer satisfaction is our top priority, which is why we strive to be transparent and professional in our work. Don't hesitate to reach out with any questions or concerns. We look forward to seeing you at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

February 03, 2025

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Disorganized, not professional when speaking with customers, no updates, poor communication. Don’t honor deals on signage. More

by HOLLY31603
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Recommend Dealer
No

Other Employees Tagged: Steve Furtardo, William Albro

January 31, 2025

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Do a good job and nice people. Great accomodations. Fast service. Honest. They give you rental if needed. More

by EMELS1228
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Recommend Dealer
Yes

January 26, 2025

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I feel very confident bringing my beloved 25 year old Miata to Flood. The facility is very nice, The front desk guys are friendly and professional, and always try to give you an appointment as quickly as More

by LISAOTIS564
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Recommend Dealer
Yes
Jan 27, 2025

Flood Mazda responded

Good Morning Lisa, Thank you for very much for your trust and kind words! We Flood Mazda, honesty and quality of work are essential. We are happy that you were satisfied with our service and quality of work. Do not hesitate to contact us if you have other repair needs. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

January 19, 2025

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The team at Flood Mazda went above and beyond with my most recent service ~ and would recommend Flood Mazda to others! More

by JRNAVAKAUSKUS
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Recommend Dealer
Yes

January 16, 2025

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I'm totally happy with the way they stand behind their customers. I know I can trust their advice. More

by SLAPISKY
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Recommend Dealer
Yes
Jan 20, 2025

Flood Mazda responded

Good Morning, Thank you very much for your trust and kind words! With us, honesty and quality of work are essential. We are happy that you were satisfied with our service. Do not hesitate to contact us if you have other repair needs. See you soon in our garage. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

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