Bruce Chang
Bruce Chang at Mercedes-Benz of Arcadia

Bruce Chang | Page 2

Sales Consultant

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

5.0
53 Reviews

My goal in car sales is to give my absolute best service and experience and put smile on clients’ faces. I enjoy traveling to see the world, hanging out with friends, and spending time with family.

5.0

53 Reviews

Write a Review

Dealership Experience

10 yrs, 11 mos

Industry Experience

18 yrs, 1 mo

Languages Spoken

English English

Mandarin Mandarin

53 Reviews of Bruce Chang

October 02, 2023

Dealership Rating
Employee Rating

We were treated very well, the process was clear and very fast. Amazing service. It was so easy and we will definitely continue to buy from them. More

by Aristizabal.anacristina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ophelia Wang-Le Blanc , Marc Hung

August 29, 2023

Dealership Rating
Employee Rating

I had Solomon as my sales person and he was very informed and helpful with me and comparing Mercedes products. More

by Bgheide25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 13, 2023

Dealership Rating
Employee Rating

Bruce was very informative and showed professional courtesy. Kept me informed through the entire process of my new car purchase. More

by Kenlien2022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Ho, Billy Kwan

Aug 13, 2023

Kenlien2022 responded

Bruce was very informative and showed professional courtesy. Kept me informed through the entire process of my new car purchase

May 30, 2023

Dealership Rating
Employee Rating

So professional and efficient. The easiest car buying transaction I have ever experienced. Thank You! More

by mswills2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Kwan

May 05, 2023

Dealership Rating
Employee Rating

Sales and Finance person need to be trained and take their responsibility! The management team need to be available for customer’s complaints! More

by Sunnydist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ophelia Wang-Le Blanc , Andy Tan

April 24, 2023

Dealership Rating
Employee Rating

Very good salesperson. Good manners, and service. I will recommend this dealer to my friends and family. More

by Honda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 16, 2022

Dealership Rating
Employee Rating

I LOVE my new car! Katrin was such a pleasure to work with. Very honest, & real. My husband bought me a AMG GTS, I had been looking for a car for years. This Dealershi More

by MLong
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katrin Bassenger

Sep 08, 2022

Mercedes-Benz of Arcadia responded

Hi MLong, thank you for your five-star rating and for your business! Our entire team including Katrin appreciates the opportunity. We look forward to your next visit! Timothy Martino General Manager tmartino@rusnakgroup.com (626) 462-3014 https://www.rusnakarcadia.com

March 25, 2022

Dealership Rating
Employee Rating

Clean and nice, easy to find parking, plenty of parking but what really stands out about the dealership is Bruce. He’s on top of things and I felt he was working hard for me at all times. He’s fast and att More

by Meisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2022

Mercedes-Benz of Arcadia responded

Hi Meisa, Thank you for your recommendation and we hope that you are enjoying your purchase. At Mercedes-Benz of Arcadia, we appreciate your business and we look forward to working together in the future.

December 23, 2021

Dealership Rating
Employee Rating

Bruce is always ready to help and is very transparent with the statuses of everything going on. I really wanted a new s580 and Bruce was very efficient and helpful with securing me a car fast. The terms More

by RyanHou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2021

Mercedes-Benz of Arcadia responded

Thank you for letting us know of your positive car-buying experience, Ryan! Our Sales Team at Mercedes-Benz of Arcadia always strives to provide quality and efficient support to assist with the process. Reach out to Mercedes-Benz of Arcadia if you ever need auto assistance in the future.

October 28, 2021

Dealership Rating
Employee Rating

Service,Service,Service!Excellent customer service and best buying experience easy to deal with.Great job! More

by note_taki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2021

Mercedes-Benz of Arcadia responded

We appreciate your business and are glad you enjoyed your visit with us at Mercedes-Benz of Arcadia! Thank you so much for your wonderful review.

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