Bruce Barrett
Bruce Barrett at Mercedes-Benz of Temecula

Bruce Barrett

Service Advisor

Mercedes-Benz of Temecula

40910 Temecula Center Drive
Temecula, CA 92591

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20 Reviews
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20 Reviews

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20 Reviews of Bruce Barrett

October 09, 2024

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Employee Rating

Bruce is lazy, abusive and takes zero accountability for anything about his job. I have never cried so hard after giving a place my money. He cussed at me and called me an idiot. Sent my car in to have 4 th More

by amylincoln55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 11, 2024

Dealership Rating
Employee Rating

Very poor dealership after you buy the car they don’t care what happens to the car. My car was all scratched bring it in for service to fix the scratches they didn’t do nothing to the car they’re trying More

by Lst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Reza Nejad

August 21, 2024

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Employee Rating

Service is very poor. I was charged twice for the same job. I complain ed because the job was not done right. I cannot go back there. More

by gandoyajet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 03, 2022

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Employee Rating

Bruce Barrett is #1 He’s top notch all the way. I appreciate his honest no nonsense way of taking care of his customers. He, just feels like family. -Sylvia Swall More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 29, 2021

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Employee Rating

Huck Mashfe is a awesome professional asset to Mercedes Benz of Temecule. He worked with my husband and I along with his team to make sure that we were very happy with our purchase. We love the Temecule d More

by Pastor Sharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 29, 2020

Dealership Rating
Employee Rating

I had a problem with the new sprinter van at the service department. A three hour service became two weeks plus. I Talked to the general manager Chris and he did not even tried to solve the problem. Very More

by Josemelchor458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lauren Rose, Jacqueline Nasser , Chris Lanza

October 26, 2020

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Employee Rating

They communicated well, text updates etc. took my car in right on time even delivered it to my home when work was completed 👍 very professional will definitely be repeat customer More

by amaconstruction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 08, 2020

Dealership Rating
Employee Rating

Great facility, along with a greater staff. Another outstanding service visit. Cleanliness of the facility is another outstanding comment. I had a problem contacting my pick-up ride and Bruce went out More

by natbob65
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 19, 2020

Mercedes-Benz of Temecula responded

Thank you for taking the time to share your experience with us! We know how important it is to choose a dealership you can trust while servicing your car, and we are pleased to hear that Bruce went above and beyond for you. Should any questions or concerns arise, please do not hesitate to reach out! Best, Amir Alahwal Guest Relations Manager

October 04, 2020

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Employee Rating

July 7, 2020 Took 2010 C300 for estimated repair asked for honest opinion on age and condition, was told by service rep worth repairing amount would be 5,521.00 and car would be in great running condition More

by lanakaijan
Quality Of Work
Price
Recommend Dealer
No

September 13, 2020

Dealership Rating
Employee Rating

Manny & Bruce took great care of my car and us. Thank you for having my car checked the week my extended warranty expired and for going above & beyond for taking care of us right away. Patrick thank you for More

by Dalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Mercedes-Benz of Temecula responded

Hi Dalia, We are happy that our service department took such great care of you and your vehicle. At Mercedes-Benz of Temecula we work hard to make sure that our guests are taken care of with the upmost care and respect. We hope you continue to choose us for your car buying needs. If any questions or concerns arise please do not hesitate to contact us! Best, Amir Alahwal Guest Relations Manager

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