Brooks Falzone | Page 4

I brought my truck in for an oil change and the camera recall, during the service the technician found the water pump had been leaking, I was informed of this and was told that it would be covered under w recall, during the service the technician found the water pump had been leaking, I was informed of this and was told that it would be covered under warranty but there weren't any in stock and it was being ordered. It took a couple of days for the repair to be completed. More

by daveclink Verified Customer Verified Customer

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Brooks was fantastic to work with perfect explanation and everything was on time would highly recommend everything was on time would highly recommend More

by Lcooper Verified Customer Verified Customer

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They took care of the issue and kept me informed every step. Brooks got me a loaner car to use while they waited for the new part to arrive. step. Brooks got me a loaner car to use while they waited for the new part to arrive. More

by lkstarman Verified Customer Verified Customer

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Thank you Brooks for your expert diagnosis of our Explorer and to the service team! It now runs like it was new. Your experience is a real asset to Walker Ford. Explorer and to the service team! It now runs like it was new. Your experience is a real asset to Walker Ford. More

by Crose Verified Customer Verified Customer

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Service and communication were, clear, concise and accurate. Even, the service provided by the porter. accurate. Even, the service provided by the porter. More

by bill.doetsch Verified Customer Verified Customer

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Brooks was fantastic. Followed up on warranty issue, was knowledgable, and took care of problem quickly and efficiently while I waited. Waiting room was clean and comfor Followed up on warranty issue, was knowledgable, and took care of problem quickly and efficiently while I waited. Waiting room was clean and comfortable and well outfitted. Good stuff all around. More

by mbradley3 Verified Customer Verified Customer

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Staff is always friendly and knowledgeable. They work with me to find convenient times for maintenance & repairs. They work with me to find convenient times for maintenance & repairs. More

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We bought our first Vehicle at walker ford in 1998 but let me tell you, it has gone down hill since then . let me tell you, it has gone down hill since then . More

by GNOTA365 Verified Customer Verified Customer

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Brooks was great! Helped get a problem fixed that was difficult to identify. Kept me in the loop and was very kind. Helped get a problem fixed that was difficult to identify. Kept me in the loop and was very kind. More

by mbrown61 Verified Customer Verified Customer

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Walker Ford has done an excellent job for me and my family for the past 35 years of buying new vehicles from Walker Ford. I would rate the service department at five stars. No one touches my vehicles e family for the past 35 years of buying new vehicles from Walker Ford. I would rate the service department at five stars. No one touches my vehicles except Walker Ford for service or repair. More

by Michael lathrop Verified Customer Verified Customer

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