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Brooke Bercegeay
Brooke Bercegeay at Price LeBlanc Lexus
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Brooke Bercegeay

Service Assistant Manager

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.9
123 Reviews
4.9

123 Reviews

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123 Reviews of Brooke Bercegeay

November 18, 2024

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Employee Rating

Cleanliness of lobby, office and bathroom. Staff is friendly and professional. Also enjoy the snacks More

by soph.guidry
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Missy Webb-Harris

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Nov 19, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review! We're glad to hear that you found everything clean and that our staff was friendly and professional. We're also happy to hear that you enjoyed the snacks provided. Your feedback is greatly appreciated.

November 16, 2024

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I love Price LeBlanc Lexus ! ! They treat me like family and always take care of me and my car. Grateful for their service. More

by DIANE.TATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Puhl, Lucas DeLacerda, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Nov 18, 2024

Price LeBlanc Lexus responded

Thank you so much for your kind words, Diane! We're thrilled to hear that you feel like part of the Price LeBlanc Lexus family. We truly appreciate your loyalty and trust in our service.

November 12, 2024

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All around great experience. Service was fast and friendly. Will recommend to friends and family. More

by guient27
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Sarfaraz

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Nov 12, 2024

Price LeBlanc Lexus responded

Thank you so much for your kind words! We are happy to hear that you had such a positive experience at Price LeBlanc Lexus. We appreciate your recommendation and look forward to the possibility of working with you again.

November 11, 2024

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As a loyal Lexus RX owner for over 20-yrs, this is the first time I've had any service issue. Approximately 3-weeks ago I notified the dealership my RX-350 (11 months old, with 13K mileage) has an incessa More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Fremin, Hannah Prahter

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Nov 13, 2024

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us, Paul. We apologize for the inconvenience you have experienced with your Lexus RX-350 and the ongoing brake squealing issue. Your loyalty as a long-time Lexus owner is greatly appreciated, and we are committed to resolving this matter promptly. We work hard to stay connected with our customers, and it’s never our intention to cause any inconvenience. If you would like to elaborate further on your experience, please email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

November 09, 2024

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The service was great didn't have to wait long. Everyone was friendly and kind. More

by ANIYAH7
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Nov 11, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Aniyah7. We are thrilled to hear that you had a great service visit and that our team was friendly and kind. We appreciate your feedback and look forward to serving you again in the future.

November 07, 2024

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Employee Rating

Always excellent customer service and I am pleased with them replacing my tint on my window More

by trenelleh
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Nov 08, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review, Trenelleh. We are pleased to hear that you had an excellent experience with our customer service team and that you are happy with the replacement of the tint on your window. If you have any further feedback or questions, please feel free to reach out to us.

November 02, 2024

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My service was done quickly and very professionally. I was kept apprised of the status. More

by GK.SCHAEFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Sarfaraz

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Nov 04, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, GK.SCHAEFER. We are thrilled to hear that you found our service to be efficient and professional. Keeping our customers informed is a top priority for us, and we are glad to hear that you were satisfied with the communication throughout your visit.

November 02, 2024

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It's always a pleasant experience which is why I make the journey down Airline. More

by MARYSUE1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Puhl

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Nov 04, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Marysue1. It's really great to hear that you find visiting our dealership to be a pleasant experience. We appreciate your loyalty and look forward to continuing to provide you with excellent service in the future.

October 31, 2024

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Employee Rating

Simply amazing service experience! Sarah is a true professional. I highly recommend her and Price Leblanc Lexus More

by jyoung112255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Burden, Michael Hutchinson, Missy Webb-Harris, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Oct 31, 2024

Price LeBlanc Lexus responded

Thank you so much for your kind words and recommendation! We are glad that you had an amazing service experience with Sarah at Price LeBlanc Lexus. We strive to provide top-notch service to all of our customers, and we are happy that Sarah exemplified professionalism during your visit. Thank you for choosing Price LeBlanc Lexus for your automotive needs.

October 29, 2024

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I bought my first Lexus in New Orleans probably about 40 years ago. I’ve had Lexus ever since love the service and the loaner car which makes a big difference when you are working. More

by SP69613
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2024

Price LeBlanc Lexus responded

Thank you for being a loyal customer for over 40 years and for taking the time to share your positive experience with us. We are thrilled to hear that you love our service and loaner car offerings. We truly appreciate your continued support and look forward to serving you for many more years to come.

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