Brock Williams
Brock Williams at Betten Chevrolet GMC Buick of Muskegon

Brock Williams

Sales Specialist

Betten Chevrolet GMC Buick of Muskegon

2474 S. Henry St
Muskegon, MI 49441

Contact Me
5.0
13 Reviews

Brock is one of Betten top Sales Specialists. Nickname #Brockstar, he goes above and beyond for his customers. He is the proud dad of three and when not working loves spending time with his family as well as coaching his sons football teams.

Dealership Experience

10 yrs, 6 mos

Industry Experience

10 yrs, 6 mos

Specialties & Trainings

Cadillac

Chevrolet

View more specialties & trainings
5.0

13 Reviews

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13 Reviews of Brock Williams

August 16, 2025

Dealership Rating
Employee Rating

Everyone at Betten is very helpful, friendly, professional and caring from office staff, sales to maintenance.. More

by sharonnaumoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Pike

Aug 17, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! I am thrilled to hear that you found our team at Betten Cadillac to be helpful, friendly, and professional. Your feedback means a lot to us. We look forward to welcoming you back soon! Sincerely, Pete Adkins | padkins@bettengm.com

August 09, 2025

Dealership Rating
Employee Rating

The work was completed on my vehicle in a reasonable amount of time and was done to expectations. The staff I dealt with were courteous and knowledgeable. More

by J.KUCH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful feedback! I'm thrilled to hear that the service on your vehicle was completed in a timely manner and met your expectations. Our team at Betten Cadillac strives to provide courteous and knowledgeable service, and it's great to know they made a positive impression. We look forward to assisting you again in the future! Sincerely, Rob Morris | Service Director

August 09, 2025

Dealership Rating
Employee Rating

Thank you for everything good experience with us I appreciate it will see you soon thank you so very much More

by Dunes Preval
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 09, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you so much for your kind words, Dunes! I truly appreciate your positive feedback and am thrilled to hear you had a great experience with us at Betten Cadillac. We look forward to seeing you again soon! Sincerely, Pete Adkins | padkins@bettengm.com

August 09, 2025

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Employee Rating

I took my car in for the first oil change, figuring I would be there for a half hour to an hour. My appointment was 12:30, and I never got home til 3:30. I think a 3 hour wait for oil change and tire r More

by sugare
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 10, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience with us at Betten Cadillac. I understand that a three-hour wait for an oil change and tire rotation can be frustrating. Your feedback is invaluable, and I appreciate you bringing this to our attention. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out to us directly. We're here to help! Sincerely, Rob Morris | Service Director

August 07, 2025

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Employee Rating

My muffler has a loose brackets in the inside of it that's causing loud noises.. Bettern chevrolet wants me to pay for it eventhoughh I have a extended warranty. I've been waiting for a return call fo More

by CROWLEYDIANE03
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience with us, Diane. I understand your frustrations regarding the muffler issue and the warranty process. It's important for us at Betten Cadillac to ensure our customers feel supported and valued. Please contact us directly at your earliest convenience so we can address your concerns more thoroughly. Your feedback is essential in helping us improve our service. We appreciate your patience and look forward to assisting you. Sincerely, Rob Morris | Service Director

July 17, 2025

Dealership Rating
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Benton dealership does a great job very friendly people they help you solve your vehicle needs. They are not trying to rip you off love betten dealership all my cars come from Betten. More

by CURTIS.ADAMS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Greg Pike, Andrew Stewart

Jul 17, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review, Curtis! I'm thrilled to hear that you love Betten Cadillac and appreciate our friendly staff, who are dedicated to meeting your vehicle needs. We look forward to continuing to serve you with all your car purchases. Don’t hesitate to come back and see us again! Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

July 12, 2025

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Every since I purchase a car from Betten, I have always had good service with oil changes and and other mechanical things done on my vehicle. More

by sharonhamilton1951
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Douglas

Jul 13, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your feedback, Sharon! We're thrilled to hear that you've had great experiences with service at Betten Cadillac since your vehicle purchase. Our team is dedicated to providing top-notch care for our customers' vehicles, and we appreciate your trust in us. We look forward to serving you again in the future! Sincerely, Rob Morris | Service Director

July 07, 2025

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Employee Rating

Always Great service,Rob is excellent! great tech's also!buy all my cars there! Going to buy my next car also More

by murphman500
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Pike, Zakk Danz

Jul 07, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful feedback! I'm thrilled to hear that you've consistently received great service at Betten Cadillac and that Rob and our technicians have made a positive impact on your experience. We greatly appreciate your loyalty and look forward to assisting you with your next car purchase! Safe travels until we see you again! Sincerely, Rob Morris | Service Director

June 21, 2025

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Employee Rating

Great service, Greg and Brock went out of their way to help, kept me informed of the progress More

by BFRAZIER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Secord, Jason Chester

Jun 22, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! I am thrilled to hear that you received great service from Greg and Brock at Betten Cadillac. Keeping our customers informed is a top priority, and I'm glad they went above and beyond for you. We hope to see you again soon! Sincerely, Rob Morris | Service Director

June 19, 2025

Dealership Rating
Employee Rating

Never had service done without having an additional issue caused by the dealership. I always have to inspect their work just to find what should have been completed More

by GUNNYDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 19, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your review. We strive to provide a 5 star experience each visit. Please feel free to contact me personally and let me know what we can do to be better for you and others. Slandreth@bettenautogroup.com

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