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Briyanna Jones
Briyanna Jones at Honda of Valley Stream
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Briyanna Jones

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
125 Reviews
4.8

125 Reviews

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125 Reviews of Briyanna Jones

June 25, 2024

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Excellent service! Came in for an oil change everything was perfect I have no complaints! Thank You Briyanna! More

by lucasgnovy
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Yes
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June 25, 2024

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I always get good service here not complaints. Thank you Honda workers for having good attitudes! More

by emi.quintero88
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Jerry Lancaster JR, Mark Skawinsky, Brandon Martinez

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June 20, 2024

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I was traveling from out of town, needed to leave the car behind. Clara was very helpful when I desperately came in late on a Saturday, and Briyanna kept me updated on everything throughout the week. Great More

by rnardino
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

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Jun 20, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Clara and Briyanna were able to assist you during your visit and keep you informed throughout the week. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

June 19, 2024

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She was extremely helpful, kind, and gave me the information I needed in a timely manner. More

by ejordan.silva
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Yes
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Jun 20, 2024

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you found our service extremely helpful and kind, with timely information. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 19, 2024

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Service was courteous ,professional Uber was provided since more work had to be done Themept me abreast via text regularly More

by aryel_nicoleau_md
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

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Jun 20, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you found our service courteous and professional. It's great to know that we could provide an Uber for you and keep you regularly updated via text. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 19, 2024

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I called in and the price that Marcel quoted me is exactly what I paid! More

by pyramidny
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

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Jun 20, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Marcel provided you with an accurate quote and that everything went smoothly. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 17, 2024

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How the world should be more mind full about making decisions. With people. Vehicle And stop being rude More

by parbateemaharaj
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Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Brittany Brown

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Jun 19, 2024

Honda of Valley Stream responded

We apologize that your visit with us left you less than satisfied. As you were informed at your appointment before your inspection visit – the brake rotors on your vehicle have an excessive amount of rust on them. So when you brought the vehicle in for the inspection state regulations would not allow us to pass the vehicle for the New York Inspection. Additionally, it is not safe for you to drive the vehicle in that condition. Your safety is our top priority. We are happy to help you with the replacement of the rotors before performing another inspection. Please reach out if we can schedule the appointment to help you with this repair. Thank you!

June 15, 2024

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Very good service they kept me informed about issues my vehicle was having. Car was returned clean More

by vanbris8
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Recommend Dealer
Yes
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Jun 17, 2024

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you received great service and that our team kept you informed about your vehicle's issues. It's great to know that your car was returned clean as well. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 13, 2024

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They were professional. I liked my service advisor. I would go again. 15 word minimum More

by stevenctr
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Workmanship
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Recommend Dealer
Yes
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Jun 14, 2024

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you found our team professional and that you liked your service advisor. We're glad to know you would choose to visit us again. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again!

June 12, 2024

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Employee Rating

Marcel is very knowledgeable and always gets the job done right no matter what the situation. Very good service advisor More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel

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Jun 12, 2024

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that Marcel consistently provides you with knowledgeable and reliable service. His dedication to getting the job done right and his friendly demeanor make him a valuable part of our team. We appreciate your loyalty and look forward to continuing to serve you!

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