Brittany Weiss

First class dealership. I have worked with Chris Clem for many years. He is an awesome ambassador for the dealership and for BMW. I have worked with Chris Clem for many years. He is an awesome ambassador for the dealership and for BMW. More

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I recently brought my M4 in for an oil change and inspection at Autohaus BMW of Maplewood, MO, and once again, the experience was outstanding. The team was professional, courteous, and extremely thor inspection at Autohaus BMW of Maplewood, MO, and once again, the experience was outstanding. The team was professional, courteous, and extremely thorough. They were fair with the pricing and transparent throughout the process. One touch I really appreciated was the excellent video they sent me at the end of the visit, which summarized the work performed and included a clear visual inspection of the underbody of the car. It was informative, detailed, and reflected the care and pride they take in their work. Over the years, Autohaus has consistently demonstrated strong ethics in servicing our family’s two BMWs. Their honesty, attention to detail, and genuine care for their customers have earned our trust and loyalty. These are kind, generous people who operate with integrity — a rare and valued combination. We are grateful for their excellent service and will continue to support them wholeheartedly. Ali Mian, MD Chief, Pediatric Neuroradiology Associate Professor of Radiology Barnes-Jewish Hospital / Washington University School of Medicine More

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Very efficient. Estimate of work was transparent. Nice waiting area. Very responsive. Great loaner. nice people. Estimate of work was transparent. Nice waiting area. Very responsive. Great loaner. nice people. More

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Disappointed… they did not test the fibs I brought in . . one was defective… went home realized not working now have to bring in car??? Just to get a second key fob .. and first appointment not until July . one was defective… went home realized not working now have to bring in car??? Just to get a second key fob .. and first appointment not until July 3 poor service More

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The service was completed on time. The waiting area was comfortable and clean. The employees were helpful and friendly. The waiting area was comfortable and clean. The employees were helpful and friendly. More

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Great job. Brittany is awesome. Repair estimate was spot on and timing was about on schedule. Brittany is awesome. Repair estimate was spot on and timing was about on schedule. More

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The team at Autohaus continues to be prompt, professional, and great to work with! BMW ownership at its best! professional, and great to work with! BMW ownership at its best! More

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Autohaus BMW hires only exceptional people in all of their departments. They are honest, caring, polite and take care of all of your needs. Brittany and Chris have helped me in scheduling services and D their departments. They are honest, caring, polite and take care of all of your needs. Brittany and Chris have helped me in scheduling services and Donny has helped me in billing. I would not have my car be serviced anywhere else! More

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Excellent and prompt customer service with continuous updates on the status of the serviced vehicle. updates on the status of the serviced vehicle. More

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My car was in for a recall, I initially took it to another dealer on Olive but after making an appointment and dropping the car off, the dealer took 2 days and never did anything so I made an appointm another dealer on Olive but after making an appointment and dropping the car off, the dealer took 2 days and never did anything so I made an appointment with Autohaus BMW. It took a week and a half to get the appointment, I attempted to get reassurance that the procedure wouldn't take longer than what the recall suggested. Britney was my service advisor who asked if I wanted the car washed which I appreciate, because the car was already clean and I usually spend more time then the dealer so I declined. The waiting area provides suitable snacks and drinks and two separate monitors to choose programming of your liking. The bathroom was clean! I wish the gift shop had more to choose. Otherwise, my car was delivered on time as promised and the entire procedure took about an hour and 15 minutes. I was provided with a link from a text and email to watch the video on the multi-point inspection, which is very useful to see that the work was actually performed and a picture says a thousand words. I don't normally do surveys but you folks earned it, and you were all on the same sheet of music, provide exceptional service with a good attitude, Thanks Dani for the good talk and service in the gift shop as well. More

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