Bridget Hofer

Bridget was very nice and kept us updated. After days waiting for the diagnosis we were told that our transmission was out. It would be $9,000 to replace it with a refurbished. Our long time m After days waiting for the diagnosis we were told that our transmission was out. It would be $9,000 to replace it with a refurbished. Our long time mechanics, Precision Automotive, picked it up for us and will be replacing the transmission for $2,700 More

by fryerfamily3 Verified Customer Verified Customer

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Very good service from B to service and setting up for a loaner to settlement on the bill loaner to settlement on the bill More

by 94FLSTCART Verified Customer Verified Customer

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Everything was as expected this trip. Service adviser was very friendly and helpful. Price was as quoted. Service adviser was very friendly and helpful. Price was as quoted. More

by GREADER70 Verified Customer Verified Customer

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Thanks for the great job. Jeeps hasn't run this good since it was new! Jeeps hasn't run this good since it was new! More

by acdcjeep Verified Customer Verified Customer

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Came in for warranty repair work. The service was completed after dealer having the car in the shop for 14 days. As of five days now driving the car post-repair, there seem to be no l The service was completed after dealer having the car in the shop for 14 days. As of five days now driving the car post-repair, there seem to be no leaks. Two other issues have arisen: first, the belt is making noise where it was silent before. Hopefully this will resolve itself with time. Issue was noted in the repair log. More problematic though, is once the car was returned, the service manager stated the oil pressure sender is malfunctioning. He agrees it worked when it was dropped off and now does not due to “coincidental internal failure of the sensor”. They state the pressure is holding when they tested it, but I have no way of verifying as the sensor is now not working. I stated that any reasonable person would expect that if a part was damaged while under the care of the mechanic, the car should be returned with that part repaired/replaced. He said, “This is not how we handle things here”. I questioned the ethics and legality of that decision and he held firm in his decision. I’m now left with over $500 in new repairs to replace this part and am driving a vehicle that I cannot verify is working within safe parameters. To summarize: They worked with Stelantis to get warranty repair work done. Multiple issues with the Jeep have arisen during and after repair. Refusal to take ownership of issues that arose during repair while jeep was in their care. It is reasonable to construe this as negligence or breech of contract. You decide if this dealer is where you want to take your business. More

by zackhillman Verified Customer Verified Customer

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Bridgett was very helpful and pleasant and I like your dealership so much better than Robersons in Slaem dealership so much better than Robersons in Slaem More

by tomhess402 Verified Customer Verified Customer

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Great people great service walked in told them what I needed done and walked out a happy customer recommended needed done and walked out a happy customer recommended More

by meliseo77 Verified Customer Verified Customer

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Newburgh Dodge went above and beyond to help me with my electrical Gremlin on my truck they did such a fantastic job and price was exactly as quoted couldn't be happier we'll always be back to do more with electrical Gremlin on my truck they did such a fantastic job and price was exactly as quoted couldn't be happier we'll always be back to do more with Newberg Dodge Ram. Thanks again. More

by PETE47 Verified Customer Verified Customer

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Pleasant and skilled personnel. Accurate diagnosis and correction actions. It is well worth going and getting things done right. Accurate diagnosis and correction actions. It is well worth going and getting things done right. More

by LYLE4 Verified Customer Verified Customer

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The team got me in and out within a few days of scheduling my appointment. Thank you scheduling my appointment. Thank you More

by DSTUTZMAN Verified Customer Verified Customer

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