Brianna Gerardi

Jeriel Diaz is a gentleman of the highest order! He embodies the culture and upholds the values that Nissan customer services holds. He is truly the ‘glue and grease’ that binds store teams together He embodies the culture and upholds the values that Nissan customer services holds. He is truly the ‘glue and grease’ that binds store teams together. My name is Ben, and this is my third time visiting his store to receive service on my 2014 Nissan Rogue, and his customer service always exceeds the standards. He’s one of the reasons I always go back to the store. I hope his managers recognize and applaud his hard work and service. I wish him and the whole customer service team the best. Sincerely, Ben More

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I received the worst service I've ever gotten from this service department. Brianna was downright rude and condescending. The price quoted didnt match the price that I was forced to pay. AVOID this facilit service department. Brianna was downright rude and condescending. The price quoted didnt match the price that I was forced to pay. AVOID this facility at all costs. More

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This was the second time I went there and I had great service. I have no complaints about the dealership. service. I have no complaints about the dealership. More

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2ND time coming here for service both time Kelly Nissan was HORRIBLE - new $80,000 Titan needs new Transmission- NO HELP from service dept- NO CALLS - when I finally get a hold of the service rep NO HELP- was HORRIBLE - new $80,000 Titan needs new Transmission- NO HELP from service dept- NO CALLS - when I finally get a hold of the service rep NO HELP- NO replacement vehicle for me while my $80,000 truck sits at there shop - NEVER BUY FROM HERE AGAIN More

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Excellent service, follow up, communication and extremely helpful and friendly service, sales teams and dealership. Thank you helpful and friendly service, sales teams and dealership. Thank you More

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Horrible and Rude: I bought my Sentra from Kelly Nissan in 2015 and have had good experiences, until now. I called in because of an issue I was having and could not have been treated more rudely by Briana. in 2015 and have had good experiences, until now. I called in because of an issue I was having and could not have been treated more rudely by Briana. She wouldn't listen to me, she snapped back at me when I was attempting to explain the issue and then gave me quote that I didn't feel was accurate (because she claimed to know better). So much so, I got the issue quoted at another Nissan Dealership and got a much lower price as well (and was treated like a human). I would not recommend this location. More

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I just had my rogue serviced at Kelly Nissan today, Briana the service tech took the vehicle in for an oil change , tire rotation and wiper blades. I was very pleased with getting my vehicle ba today, Briana the service tech took the vehicle in for an oil change , tire rotation and wiper blades. I was very pleased with getting my vehicle back within an hour with everything being completed so efficiently. Thanks Joe More

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Courtesy outstanding very friendly and make you feel at home favorite dealership they go the extra mile home favorite dealership they go the extra mile More

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The service department is absolutely horrible. AVOID at all costs, they are dishonest and don't stand behind their word or their work. AVOID at all costs, they are dishonest and don't stand behind their word or their work. More

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I would highly recommend Kelly Nissan to all of my friends and family. Briana in service does a terrific job, she gets you in fast and gets its right. Thanks Joe friends and family. Briana in service does a terrific job, she gets you in fast and gets its right. Thanks Joe More

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