Brian Wilcox
Brian Wilcox at Long Cadillac
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Brian Wilcox

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.8
64 Reviews
4.8

64 Reviews

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64 Reviews of Brian Wilcox

January 02, 2025

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Employee Rating

I recently had an issue with my vehicle’s oil pan that was damaged at a local mechanic, so I decided to bring it to this Longs service department for repairs. From start to finish, the experience was outs More

by 93levy-logical
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Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith

December 22, 2024

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Mice ate our wires. Quality work was done as usual & Jody had it completed quicker than we expected. More

by ANDREABONOLDI
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Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith

December 22, 2024

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Fantastic service! Brian and Andrew always go above and beyond to provide 5 star service! More

by ROCCO.DEVITO
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker

December 22, 2024

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The guys in the service department went above and beyond to help me out Thanks again More

by trenholmconstrustion
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Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith

December 22, 2024

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Employee Rating

Bryan immediately received me, recognized my appt. Requests. He came back to lounge reviewed my options with costs . Then carried out work and gave me excellent results of work and costs. More

by AMBERLEEJONES
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Recommend Dealer
Yes

Other Employees Tagged: Bob Morse

December 13, 2024

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Seems good, but it took too long to fix my car. Better luck next time. More

by JSR.KEOGH
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Recommend Dealer
Yes

December 08, 2024

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Great service with friendly, knowledgeable and professional staff. The parts department goes above and beyond for their customers. More

by CRYSTAL.HOLMES
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Recommend Dealer
Yes

Other Employees Tagged: Darryl Dudyak

December 06, 2024

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Always like the way I’m treated as well as how they take care of whatever the issue may be. More

by MKUTZER
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Recommend Dealer
Yes

November 02, 2024

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Employee Rating

Longs was super efficient and Brian Wilcox when above to make sure everything was right and on time More

by jamesgolden0
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Service Communication
Recommend Dealer
Yes

November 02, 2024

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Employee Rating

Great people, from sales to service. Looking forward to purchasing next vehicle. Definitely recommend this dealership. More

by BOBMINARIK
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Recommend Dealer
Yes
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