Brian Vincente | Page 166

Took long for oil change Took over 2 hours to get a 15 minute oil change done, made me late for work and also couldn’t schedule any other activities other than that oil change Took over 2 hours to get a 15 minute oil change done, made me late for work and also couldn’t schedule any other activities other than that oil change for the day More

by rameshsabrina Verified Customer Verified Customer

Report | Print

Always looking out for the customer Jay and Brian helped me on 05/21/19 even though they were swamped Jay understood my situation and had my car serviced for oil change and New York Stat Jay and Brian helped me on 05/21/19 even though they were swamped Jay understood my situation and had my car serviced for oil change and New York State inspection I got the receipt from Brian I was almost home and noticed the inspection sticker wasn’t changed I drove back one of the guys that receives cars went in told Brian they immediately took the Jeep and did the work thank you for going above and beyond to fulfill my service needs More

by andmat7034 Verified Customer Verified Customer

Report | Print

The best First time here and they did an amazing job cleared my recall and was not much of a wait and got me out the door just in time First time here and they did an amazing job cleared my recall and was not much of a wait and got me out the door just in time More

by JRAMIREZ816 Verified Customer Verified Customer

Report | Print

Lost a customer never going back Went in for an inspection, new brakes and tires plus service, failed the inspection because of tints after I sat their for 7 plus hours now they tell Went in for an inspection, new brakes and tires plus service, failed the inspection because of tints after I sat their for 7 plus hours now they tell me at the end of the day it failed because of tints..are you kidding me? It took all day for you to tell me I have to remove the tints. Why not tell me that at 7am More

by rhian77 Verified Customer Verified Customer

Report | Print

False statements about wait time I was in for oil change on my car when I asked the person behind the counter told me 45 mins the car will be ready and then after an hour I asked agai I was in for oil change on my car when I asked the person behind the counter told me 45 mins the car will be ready and then after an hour I asked again is the car almost ready he explained the the shop was little backed up as they only have 2 mechanics working today but my car is on the lift and it should be ready in 20 minutes about 2 hours later I asked a different person I this was Scott about my car and he told me that my car is not even in the shop yet but it’s next I appreciated the honesty so about 3 hours later I finally got called in to pay for an oil change the issue was not the wait the issue was that if the person would have told me the exact wait time in the beginning I could have went home and came back to pick it up guys please don’t lie to your clients as that client might be running on a thin timeline More

by SDANIEL131 Verified Customer Verified Customer

Report | Print

Routine maintenance There isn’t a better car dealer in the greater new York Metropolitan area The buying experience along with the maintenance experience is second t There isn’t a better car dealer in the greater new York Metropolitan area The buying experience along with the maintenance experience is second to none I highly recommend bayside Dodge More

by Rags Verified Customer Verified Customer

Report | Print

Promises not delivered When I leased my vehicle I was told by the salesperson that I would receive free oil changes and when I went to get my oil changed I was told that thi When I leased my vehicle I was told by the salesperson that I would receive free oil changes and when I went to get my oil changed I was told that this was not the case. I’m very disappointed because I leased two cars from your dealership and I feel swindled. More

by smalamis Verified Customer Verified Customer

Report | Print

Great I had an issue with my water pump and I had the car towed in for free thanks to the Chrysler roadside service. I then got the car back with in hours. I had an issue with my water pump and I had the car towed in for free thanks to the Chrysler roadside service. I then got the car back with in hours. The service department is fantastic and Brian made sure to keep me posted frequently. The young lady in the front was also a pleasure and helpful. There’s a dodge dealership closer to my house but I would rather travel to the bayside location. More

by Timparra Verified Customer Verified Customer

Report | Print

My vehicle was not fixed properly I brought my vehicle in because it was making a loud noise on January 28, 2019 after several promises that my vehicle would be ready it was not ready I brought my vehicle in because it was making a loud noise on January 28, 2019 after several promises that my vehicle would be ready it was not ready on the days promise. I Finally got my vehicle back on February 5 which is unacceptable. I was place in a rental vehicle, which I was promised reinforcement that I have not received as February 20, 2019. I’ve to keep calling and as usual I get the run around how the receipt was miss placed. Still waiting. More

by DRKONE1 Verified Customer Verified Customer

Report | Print

Excellent Service The service provided by employees at this location is excellent. They are courteous, knowledgeable and respectful. The work is alwats satisfacorty. The service provided by employees at this location is excellent. They are courteous, knowledgeable and respectful. The work is alwats satisfacorty. For these reasons it is most probably the reason that sometimes the return is slow. I would recommend them but I would suggest you do it when you have spare time. More

by ANGELOMORALES25 Verified Customer Verified Customer

Report | Print