Brian Short
Brian Short at Findlay Toyota
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Brian Short

Service Manager

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.6
35 Reviews
4.6

35 Reviews

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35 Reviews of Brian Short

March 28, 2025

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Employee Rating

DO NOT TAKE YOUR VEHICLE TO SERVICE HERE, They do a horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they o More

by John M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 28, 2025

Findlay Toyota responded

John M, We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to discuss this with you further. Please contact me directly at Kellyt@findlayauto.com or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you.

March 23, 2025

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Employee Rating

Brian Short, Service Manager, was so helpful explaining to me the different types of extended warranty options for my 4Runner. It was a simple process and he answered all of my questions. Will definitely More

by dmp87
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Findlay Toyota responded

Hello DMP87. Thank you for leaving your 5 STAR review. We appreciate you sharing your experience and letting us know that our Service Manager Brian Short was helpful in explaining the different types of extended warranty options for your 4Runner. It's our goal to always provide the best service possible. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon.

January 30, 2025

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Employee Rating

Very nice staff and I received great service from Brian and Xavier ay my appointment. More

by DIBO1
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Xavier Walker

Jan 31, 2025

Findlay Toyota responded

Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know

January 10, 2025

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Employee Rating

Tim McFadden is a great service advisor. Some of the techs need more supervision but Tim made sure the issue was resolved. More

by FLASHYG0RDON1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim McFadden , Brandon Woodrum, Jesus Aldava

January 09, 2025

Dealership Rating
Employee Rating

I bought my car in July 2024. Brought it in for its first 5000 mile maintenance and the tech/workers destroyed my white leather interior which was then “detailed” by the Toyota de More

by whiteleather24
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Phill Crabtree

January 04, 2025

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Employee Rating

Let’s just start it off by saying Brain Short is the MAN! !!! He took care of everything on my 2023 Camry XSE Hybrid. Brian and his whole team went above and beyond to make me happy. Brian is a straight up n More

by Dkoy22hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Barr, Tim McFadden, Jordan Santos , Jordan Santos

January 04, 2025

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Employee Rating

John Barr and team Findlay are the best! !!! I would highly recommend them. John Barr will really do anything to sell you a car just like he says on TV. Thank you John Barr !!!! I also hav More

by Dkoy22hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doron Bodinger, John Barr, Tim McFadden, Jordan Santos , Jordan Santos, Eshaq, sales department

December 30, 2024

Dealership Rating
Employee Rating

Dealership damaged my wheels. The service manager stepped in and had them repaired. They also initially damaged and rounded out my lug nuts. More

by TONYNGOuc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jordan Santos, Jason Kopman , Jordan Santos

December 30, 2024

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Employee Rating

Excellent service was in and out in a yiffy always great service thanks for the great turn around tome More

by DDRYNESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 28, 2024

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Employee Rating

They figured out my car's problem when 5 other dealerships couldn't. They treated my dog like gold More

by deansable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Galicinao

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