Brian Moore
Brian Moore at Beck Nissan

Brian Moore

Service Advisor

Beck Nissan

252 US-17
Palatka, FL 32177

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4.9
34 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

15 yrs, 5 mos

4.9

34 Reviews

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34 Reviews of Brian Moore

July 24, 2026

Dealership Rating
Employee Rating

I arrived for an appointment at 10:30 at 10:00 and was on my way home by 11:30. Great service. ‘ More

by wgoodwinb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Reiter

Jul 24, 2026

Beck Nissan responded

Thank you for the great review! We're happy to hear your visit was quick and hassle-free. Getting you back on the road as efficiently as possible is always our goal, so it's wonderful to know we delivered. We truly appreciate you choosing us and look forward to seeing you again when it's time for your next visit. — Carole M

July 13, 2026

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Very dependable. I have a company vehicle that needs immediate service (starter replacement). It was critical to get the vehicle serviced quickly and to be assured of More

by FRED.GIOE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Beck Nissan responded

Thank you for sharing your experience, Fred. We understand how important it is to keep a company vehicle on the road, and we know that unexpected repairs can create challenges when your business depends on that vehicle. We're glad our team was able to get your starter replacement handled quickly and help provide the confidence that your vehicle was ready to get back to work. We appreciate your trust in us and look forward to being there whenever you need reliable service in the future. — Carole M

July 11, 2026

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Reached out BeckNissan for Service, Response quick service and excellent service, Thanks for coffe machine. More

by Rama
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Austin Reiter

Jul 14, 2026

Beck Nissan responded

Thank you for sharing your experience! We're glad our team was able to respond quickly and provide the excellent service you were looking for. We're also happy to hear you enjoyed the coffee while you were here—it's the little touches that help make your visit more comfortable. We appreciate you choosing Beck Nissan and look forward to taking care of you again the next time you need service. — Carole M

July 10, 2026

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I've been driving for 57 years, and this is the best service department I ever dealt with. More

by khag53
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Austin Reiter

Jul 14, 2026

Beck Nissan responded

Thank you for sharing such a meaningful compliment! After 57 years of driving and countless service experiences, it means a great deal to hear that our team stands out as the best you've worked with. We're grateful for your trust and for the opportunity to care for your vehicle. Our service team takes pride in providing knowledgeable, dependable, and respectful service, and we're thrilled to know that came through during your visit. We look forward to continuing to take great care of you for many years to come. — Carole M

July 09, 2026

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The service department was very thorough in their diagnostic procedures and tests. My car had multiple problems which were fixed as soon as they got the parts and worked with my time frame More

by candicechilders64
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Recommend Dealer
Yes

Other Employees Tagged: Austin Reiter

Jul 14, 2026

Beck Nissan responded

Thank you for your thoughtful review, Candice! We're glad our team was able to thoroughly diagnose the issues with your vehicle and get everything repaired once the parts arrived. We know dealing with multiple repairs can be stressful, so we're happy we could work around your schedule and get you back on the road as quickly as possible. We appreciate your trust in our service department and look forward to being here whenever you need us. — Carole M

July 07, 2026

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Employee Rating

My last 2 visits, they did not reset oil change in car computer and I don't know how. So, every time I start the vehicle it tells me I need an oil chance; I have to dismiss from screen. Requested new cons More

by tony.leopardi
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Reiter

Jul 08, 2026

Beck Nissan responded

Thank you for taking the time to share your experience, Tony. We're sorry to hear about the frustration you've had with both the oil change reminder not being reset and the ongoing issue with your Frontier's center console. We understand how disappointing it is to still be waiting for a resolution. I've shared your concerns with our Service Manager, and he will be reaching out to you by the end of the day today to discuss both issues and work toward a resolution. We appreciate your patience and the opportunity to make this right. If there's anything else I can assist you with, please don't hesitate to contact me directly at (386) 328-0344, ext. 135. Whether it's related to this visit or any future experience at one of our dealerships, I'm always happy to help in any way I can. Thank you, Carole Mahanes Customer Experience Coordinator

July 01, 2026

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Very helpful very professional building is always clean always willing to provide service beyond my expectations More

by lorettajackson81
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Reiter

Jul 03, 2026

Beck Nissan responded

Thank you for the kind words, Loretta! It's great to hear you've had consistently positive experiences with our team. We believe the little things matter, from providing helpful service to maintaining a welcoming environment, so it's nice to know those efforts don't go unnoticed. We appreciate your support and look forward to your next visit. — Carole M

June 28, 2026

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Never been turned down for an oil change when just driving in. Excellent for on the go customers who don't necessarily like to make appointments. More

by KUSYS2013
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Attanasio

Jul 01, 2026

Beck Nissan responded

Thanks for sharing this! We know not everyone has time to plan service days in advance, so it's great to hear our team has been able to get you taken care of when you stop by. We appreciate you choosing Beck and look forward to helping keep your vehicle running its best whenever you need us. — Carole M

June 25, 2026

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Road side assistance arrived promptly, wait time for the service was lengthy however I was able to get my battery replaced in the same day. No issues since then. More

by Jessica N
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Recommend Dealer
Yes
Jul 02, 2026

Beck Nissan responded

Thank you for taking the time to leave us a review, Jessica. We're glad you were able to get your battery replaced the same day and, even better, that everything has been working well since. We appreciate your patience during the wait and your trust in Beck. Thanks again for your business, and we look forward to seeing you next time. — Carole M

June 05, 2026

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Employee Rating

We were very happy with the timeliness of the work and the results. Having the shuttle available to us was so nice. Living in Crescent City I didn’t think that would be possible.Thanks again for work that More

by MMATTSON62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Reiter

Jun 08, 2026

Beck Nissan responded

Thank you for sharing your experience. We're glad everything was completed promptly and that you were happy with the work. It's great to hear the shuttle service was helpful—many customers are surprised by how far we're able to assist, and we're happy we could make the trip from Crescent City a little easier. Most importantly, we're pleased that you felt well taken care of throughout the process. Thank you for your trust and for choosing us. — Carole M

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