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Brian Machado
Brian Machado at Niello Volvo Cars Sacramento
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Brian Machado

Sales Client Advisor

Niello Volvo Cars Sacramento

4609 Madison Ave
Sacramento, CA 95841

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5.0
28 Reviews

Dealership Experience

3 yrs, 3 mos

5.0

28 Reviews

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28 Reviews of Brian Machado

June 12, 2024

Dealership Rating
Employee Rating

Our purchase of our new Volvo was easy with no haggling. Brian was excellent. Everyone involved made sure we were well taken care of and there was no pressure. More

by JRBYERLY
Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark

Helpful
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Jun 12, 2024

Niello Volvo Cars Sacramento responded

It's great to hear that Brian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 06, 2024

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My husband and I were very satisfied and we experienced Excellent Professional service by all departments! More

by LISA.FORTE5
Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark

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Jun 06, 2024

Niello Volvo Cars Sacramento responded

Thank you, Lisa, for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 14, 2024

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"the best service experience i have ever received with my Volvo. Friendly, professional, prompt and extremely knowledgeable. Class-act team of passionate pros. Bravo, team Niello. " More

by WYATTGPHOTOGRAPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Mark Carpenter, Justin Frey, Jorgen Eiremo, Rick Fuentes, Matthew Jeffery, Ken Elvis, KC Ramos

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May 16, 2024

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 13, 2024

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Employee Rating

Brian was terrific. From my first phone call to Niello to getting our keys, Brian was courteous, helpful, and patient. He never applied pressure or made us feel awkwa More

by MCCRADY0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark

Helpful
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May 13, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for choosing Niello Volvo Cars Sacramento! Please let us know if we can be of any more assistance. TJ Upton General Manager tupton@niello.com (916) 245-2231

May 06, 2024

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Employee Rating

They were very helpful and very attentive. They went over quite a bit of the vehicle. Chuck is for a test drive. I really enjoyed the ride in the CX 90. I just wish that when it came time to b More

by OTAPAULINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Upton, Andrew Clark

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May 07, 2024

Niello Volvo Cars Sacramento responded

Thank you for the kind words for team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 06, 2024

Dealership Rating
Employee Rating

They went over the options on the suv very well . I wish they would have explain more about thee recovery Device More

by OTAPAULINE
Recommend Dealer
Yes

Other Employees Tagged: Taylor Howard, Andrew Clark

Helpful
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May 07, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your feedback! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 18, 2024

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Employee Rating

My salesperson was Brian Machado and I can't say enough about how pleasant the experience was! More

by BRIAN.CASSIDY
Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark

Helpful
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Apr 21, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Brian delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 08, 2024

Dealership Rating
Employee Rating

Scheduling appointment good. Detailed explanation of work performed. On time completion. Service representative was great. More

by BURTPRESNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch

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Apr 08, 2024

Niello Volvo Cars Sacramento responded

Burt, It's great to hear that Brian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 02, 2024

Dealership Rating
Employee Rating

Brian was awesome! Such a great team to work with… thank you so much! Tamra More

by TJTRACY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Howard, Andrew Clark

Helpful
Report | Print
Apr 02, 2024

Niello Volvo Cars Sacramento responded

Thank you for sharing your experience with us! We're happy to hear it went well with Brian. Congratulations on your new vehicle! We truly appreciate your feedback! TJ Upton General Manager tupton@niello.com (916) 245-2231

March 24, 2024

Dealership Rating
Employee Rating

Sorry, I don’t remember a Justin. Brian M was great y to work with More

by PCOPPIN
Recommend Dealer
Yes
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Mar 25, 2024

Niello Volvo Cars Sacramento responded

It's fantastic to hear that Brian provided you with excellent customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

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