Brian Lucas
Brian Lucas at Moritz Kia Alliance

Brian Lucas | Page 19

Service Advisor

Moritz Kia Alliance

11210 North Freeway
Fort Worth, TX 76177

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5.0
190 Reviews

Languages Spoken

English English

5.0

190 Reviews

Write a Review

190 Reviews of Brian Lucas

April 26, 2019

Dealership Rating
Employee Rating

Good job Oil change and filters are working fine so far, brakes feel better, overall car is running great drive it to Arkansas then Austin this past week. More

by Sorento owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2019

Moritz Kia Alliance responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, The Moritz Kia Alliance Team

March 30, 2019

Dealership Rating
Employee Rating

Awesome!!! Hayleigh Thomas is the lady that helped me get my 2017 Toyota Camry!! She is so sweet. She even drove an hour and a half to pick me up and take me to More

by Jencole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Vick , Tony Quintana, Hayleigh Thomas

Apr 01, 2019

Moritz Kia Alliance responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The Moritz Kia Alliance Team

March 11, 2019

Dealership Rating
Employee Rating

I love my Kia This was my first time buying my own car and Moritz Kia was the best place I could have bought one at. Hayleigh was super helpful and made the experie More

by Kyndal1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hayleigh Thomas

Mar 11, 2019

Moritz Kia Alliance responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Moritz Kia Alliance

November 24, 2018

Dealership Rating
Employee Rating

Customer Service I drive over an hour to this dealership and was stuck in traffic at a halt. I did not arrive until 5:15 pm which they take their last customer at 5 pm More

by Rdumondjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ducote , Tim Gough, Steve Van Cleave

Jan 28, 2019

Moritz Kia Alliance responded

Thank you for the wonderful review and for traveling to Moritz Kia Alliance from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Best, The Moritz Kia Alliance Team

October 17, 2018

Dealership Rating
Employee Rating

Service rep Tim Gough is top notch; he hears my story about car and my needs for service. He keeps me informed at all levels. Shuttle driver is very friendly More

by Anders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Field , Jason Burkhart, Tim Gough, Steve Van Cleave

Oct 19, 2018

Moritz Kia Alliance responded

Thank you for this wonderful feedback! Tim is truly an exceptional employee and we appreciate him for providing great service to you. Best, The Moritz Kia Alliance Team

October 11, 2018

Dealership Rating
Employee Rating

2 Kia’s in for service and new tires Brought both our Kia Souls in for oil change service and new sets of tires. Had a couple of small issues, one on a previous visit then again on this More

by KiaPeeps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Field , Steve Van Cleave

Oct 17, 2018

Moritz Kia Alliance responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service is always encouraging and reassures us of our commitment to our customers. Please let us know if we can help you with anything else. Best, The Moritz Kia Alliance Team

September 28, 2018

Dealership Rating
Employee Rating

Delighted with the experience! Professional and enjoyed working with the folks! They worked with me and I'm loving my new Sedona! David and Tony were very helpful and knowledgeable. More

by VSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David "DBL D" Ducas, Tony Quintana

Oct 03, 2018

Moritz Kia Alliance responded

Thank you and congratulations on your new Sedona! We are very happy to hear that David and Tony could be so helpful and knowledgeable. We look forward to seeing you back again in the future. Take care! Best, The Moritz Kia Alliance Team

September 25, 2018

Dealership Rating

Great service and worked us in. They got us in and changed the oil rotated the tires in under an hour. Would recommend this dealership for service or to purchase a vehicle. Waiting More

by Brent1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2018

Moritz Kia Alliance responded

Thanks for giving us the opportunity to service your car. We are happy to hear that everything went well for you. Drive safely. Best, The Moritz Kia Alliance Team

August 09, 2018

Dealership Rating
Employee Rating

Friendly and helpful Brought in car for check engine light. Clean facility, Good communications and car delivered when promised. We would not hesitate to service vehicle h More

by Wags
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 09, 2018

Moritz Kia Alliance responded

Thank you for the excellent review! We are glad to know that you appreciate our facilities as well as excellent service. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Moritz Kia Alliance Team

June 20, 2018

Dealership Rating
Employee Rating

Service Very respectful of my time. Efficient and professional. Friendly. Clean are to wait. They were fast and got me out of there and to work in reasonable More

by Tlester44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Field , Jason Burkhart, Tim Gough, Steve Van Cleave

Jun 21, 2018

Moritz Kia Alliance responded

Thank you for your business and this review, as well as the absolutely excellent team member ratings. We are so happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know! Best, The Moritz Kia Alliance Team

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