Brian Lucas
Brian Lucas at Moritz Kia Alliance

Brian Lucas | Page 18

Service Advisor

Moritz Kia Alliance

11210 North Freeway
Fort Worth, TX 76177

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5.0
190 Reviews

Languages Spoken

English English

5.0

190 Reviews

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190 Reviews of Brian Lucas

November 24, 2019

Dealership Rating
Employee Rating

Had a great experience at Moritz Kia. They were able to get me in within an hour for an oil change and inspection of my car on a Saturday. More

by Mrivera2617
Recommend Dealer
Yes
Nov 26, 2019

Moritz Kia Alliance responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Best, The Moritz Kia Alliance Team

November 08, 2019

Dealership Rating
Employee Rating

Service guy Brian took me in last min and fixed the issue and had me on my way in no time. They always do a great job! More

by jes_mayfield@yahoo.com
Recommend Dealer
Yes
Nov 12, 2019

Moritz Kia Alliance responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Best, The Moritz Kia Alliance Team

November 01, 2019

Dealership Rating
Employee Rating

good customer service, fast attention, when I bought my KIA SORENTO 2017 I had no problem getting it, I hope to continue using your vehicles More

by Juan
Recommend Dealer
Yes

Other Employees Tagged: Charlie Field , Jason Burkhart

Nov 04, 2019

Moritz Kia Alliance responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, The Moritz Kia Alliance Team

October 25, 2019

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Employee Rating

Excellent Service. I have been using Moritz Kia for 20 years and started using the Alliance location as soon as they opened. Convenient location. The service people are More

by RobertB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2019

Moritz Kia Alliance responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Moritz Kia Alliance Team

October 25, 2019

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Employee Rating

pleasurable The overall friendliness and professionalism is worth the hour drive. For me ... they treat you like family and make sure my needs are met in and out More

by Rdumondjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin White, Matt Ducote

Oct 29, 2019

Moritz Kia Alliance responded

Thank you so much for taking the time to share your kind words about your experience at Moritz Kia Alliance! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, The Moritz Kia Alliance Team

October 21, 2019

Dealership Rating
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Excellent experience. Arshad was very helpful and patient. The sales team understood what I was looking for and mindful of my budget. Finance was very good, no pressure but again very mindful of what I needed More

by clarson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2019

Moritz Kia Alliance responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Moritz Kia Alliance Team

October 15, 2019

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Employee Rating

Pleasant experience Very pleasant experience. The salesperson was very patient with me and found a car that was right for me. When going to finance Joe worked with me More

by clarson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2019

Moritz Kia Alliance responded

Thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle and put you behind the wheel of your new car. We hope to see you back for scheduled maintenance or anything else we can help you with! Best, The Moritz Kia Alliance Team

September 05, 2019

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Great experience! The staff and service were awesome. I was greeted as soon as I pulled up, and my car was taken back for service just as quickly. I was offered compli More

by Nick2937!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Field , Jason Burkhart, Tim Gough, Steve Van Cleave

Sep 09, 2019

Moritz Kia Alliance responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, The Moritz Kia Alliance Team

August 18, 2019

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Employee Rating

Good experience The dealership service provided during my were both competent and thorough. I was completely satisfied and would not hesitate to recommend them to More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2019

Moritz Kia Alliance responded

We cannot thank you enough for your wonderful review of Moritz Kia Alliance and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Moritz Kia Alliance Team

May 02, 2019

Dealership Rating
Employee Rating

Top Notch - Professional - Helpful Above and Beyond This Dealership has been "Hands Down" the best dealership I have ever dealt with in my entire life. We own 6 Kias and the customer service has been ex More

by cfaithsherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Burkhart, Tim Gough

May 02, 2019

Moritz Kia Alliance responded

Thanks for your perfect review, cfaithsherman! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The Moritz Kia Alliance Team

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