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Brian Kirk

Overview Reviews (435) Inventory (415)

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Brian Kirk

Master Certified Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

4.7

435 Reviews

4.7

435 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (435) Inventory (415)

435 Reviews of Brian Kirk

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February 09, 2025

Dealership Rating

Employee Rating

Professional and friendly people who meet your expectations and provide quality care care. I use them for my service needs. expectations and provide quality care care. I use them for my service needs. More

by wspider

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 12, 2025 -

Walker Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 01, 2025

Dealership Rating

Employee Rating

The mobile crew did an excellent job Doing the needed service on my Explorer It was Great service on my Explorer It was Great More

by NM3S

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 04, 2025 -

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

January 04, 2025

Dealership Rating

Employee Rating

On on on o on on on at the just on at of go gone More

by wcro3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan Holcomb, Justin Boczar, Mike Murray, Steve McHenry, Donald Mast, Gatlin Hatcher, Alyssa Eytcheson, Brooks Falzone , Beth Gee

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Jan 06, 2025 -

Walker Ford responded

Hi, thanks for the great star-rating! Safe travels!

December 19, 2024

Dealership Rating

Employee Rating

Was very happy with the service I received from start to finish while buying a new truck. I would recommend this dealership. finish while buying a new truck. I would recommend this dealership. More

by esarg02

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stacy Bold , David Dixon

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Dec 21, 2024 -

Walker Ford responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2024

Dealership Rating

Employee Rating

I did not buy my truck from walker but I do bring it to walker for service and will only deal with Brian Kirk. I am sad that I will have to leave and go to another Ford dealer for service now that my exten walker for service and will only deal with Brian Kirk. I am sad that I will have to leave and go to another Ford dealer for service now that my extended warranty is up do to Walk For not dealing with Car Shield. VERY SAD More

by REBAC522

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 22, 2024 -

Walker Ford responded

Hi, we appreciate your feedback of our Staff's outstanding service! Thanks for your business! Take care!

December 11, 2024

Dealership Rating

Employee Rating

Great service department, my vehicle is always fixed correctly and in a timely manner. Awesome place! correctly and in a timely manner. Awesome place! More

by KEN.ADAMS0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan Holcomb, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry, Donald Mast, Shelley Ritter, Gatlin Hatcher , Beth Gee

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Dec 14, 2024 -

Walker Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

November 30, 2024

Dealership Rating

Employee Rating

Would be helpful if anyone would ever call you back. Very frustrating experience with two different advisors. Won’t be coming back. Very frustrating experience with two different advisors. Won’t be coming back. More

by bweise2000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Brooks Falzone

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Dec 02, 2024 -

Walker Ford responded

Hello, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (727) 535-3673 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

November 21, 2024

Dealership Rating

Employee Rating

My experience with the service department was excellent. Waiting room was freezing. Lol! So I walked around. Was surprised that you don’t have many new Fords in stock over at the dealership. Service dept di Waiting room was freezing. Lol! So I walked around. Was surprised that you don’t have many new Fords in stock over at the dealership. Service dept did a great job. I will be back. More

by RDHDEB3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 25, 2024 -

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

November 21, 2024

Dealership Rating

Employee Rating

all staff members that I had contact with about my car were professional..I have no problem referring my ford friends to walker ford service department . were professional..I have no problem referring my ford friends to walker ford service department . More

by VPROMA2

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vince Romano , Josh Reilly

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Nov 25, 2024 -

Walker Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 15, 2024

Dealership Rating

Employee Rating

Walker Ford is very attentive to your needs. they are kind , Courteous and very professional. they are kind , Courteous and very professional. More

by franky.perez.208

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 18, 2024 -

Walker Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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