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Brian James
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47 Reviews
47 Reviews
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47 Reviews of Brian James
November 13, 2024
In my 70 years on this planet, this is the worst car dealership I have ever leased a new car from. They lie, especially the sales manager. They deliver a vehicle that is not even clean. This is a Cadi dealership I have ever leased a new car from. They lie, especially the sales manager. They deliver a vehicle that is not even clean. This is a Cadillac dealership and this is the first Cadillac I have had. The car itself is good. I actually like it. I got screwed out of a free charger installation and stuck with a free charging service I can't use since there are none of them within 120 miles from me. I tend to trust people. I learned my lesson and lost faith in people. They lie extensively. They don't return your calls. I will never deal with them again and I don't think you should either. More
by RIZZA Sucks
Other Employees Tagged: Jay Bakr, Nick Richko , greg in sales was actually OK but he was not the one controlling the deal.
September 07, 2024
Silver Lining in All of It When I found out my GMC Terrain was considered totaled, I was gutted. I bought my Terrain 6 years ago from Rizza and loved every bit of it. Coming back to Rizza, Larry took Terrain was considered totaled, I was gutted. I bought my Terrain 6 years ago from Rizza and loved every bit of it. Coming back to Rizza, Larry took care of me and my family as we were reeling from the car accident. He is so kind, empathetic, and organic. Speaking with Larry while we were walking through my 2nd purchase of my next Terrain was the silver lining in all that my family had experienced. I am so grateful that Larry took the time to listen and be with me and my family during this moment. My favorite part was that he was present every step of the way. More
by Christina Demitro-Ebertsch
Other Employees Tagged: Larry Papp, Bert Dutcher, Munir Nazer, Melizza Contreras
March 01, 2024
they do not honor dealer incentives and discounts, finance person is shady and manipulative...service department is excellent,,, finance person is shady and manipulative...service department is excellent,,, More
by GARDLEY344
Verified CustomerOther Employees Tagged: Bert Dutcher, Becky Aboswielem, Ryan Baker
December 24, 2023
12/23/23 the worst I have ever been treated at a dealership test drove the ct4 sticker price was $42k they test drove my truck and sat down to review the deal and they raised the sticker price to $4 dealership test drove the ct4 sticker price was $42k they test drove my truck and sat down to review the deal and they raised the sticker price to $47k said it was in high demand and the car has been on the lot for months and offered me half of what my truck was worth never again will I I shop Rizza More
by raydove628
Other Employees Tagged: Bert Dutcher
December 07, 2023
The salesmen who took care of me gave me excellent service. Both Marsin and Kenny went above and beyond to get the deal done. I will definitely recommend them to others I know who are looking to buy a service. Both Marsin and Kenny went above and beyond to get the deal done. I will definitely recommend them to others I know who are looking to buy a vehicle More
by carol.regalado61
Other Employees Tagged: Marcin Gacek , Kenny. Who I believe is a Sales Manager was instrumental in closing the deal.
August 26, 2023
Everytime I visit I receive excellent customer service. Fast service as well. Never any issues. Fast service as well. Never any issues. More
by KRISTY.BLAKEMORE
Other Employees Tagged: Bert Dutcher, John Howard, Becky Aboswielem, Jim Monahan, JIM LAAS , Mike Lorenzo
August 09, 2023
Great experience! Dave my service tech was awesome! He got me in and out in no time :) Dave my service tech was awesome! He got me in and out in no time :) More
by RENEEPODA69
Other Employees Tagged: Dan Choi, Patricia Hernandez
July 27, 2023
I have purchased my last 5 vehicles from Rizza and had the pleasure dealing with Larry Papp.Larry is so friendly and pleasant to deal with , I feel like Ihave known him all my life .Larry explanined e the pleasure dealing with Larry Papp.Larry is so friendly and pleasant to deal with , I feel like Ihave known him all my life .Larry explanined everything in detail and answered all my questions , even the one forgot to ask. Everyone at Rizza was very friendly.+ More
by Annie Anderson
Other Employees Tagged: Larry Papp
July 11, 2023
Beautiful dealership appearance wise. Staff certifying the vehicle failed to be complete in their inspection process leaving the tire monitor reading only three of the four tire pressure Staff certifying the vehicle failed to be complete in their inspection process leaving the tire monitor reading only three of the four tire pressure readings. Fourth tire pressure reading is still not registering. This is important and remains to be addressed and fixed. Center console latch fails to lock console in down position. Not a big deal here but should have been caught and fixed prior to being marketed for sale. My only serious criticism is the certifying component of this dealership glossed over these two items while doing their certified vehicle inspection. More
by Ghary67
Other Employees Tagged: Ryan Baker
July 01, 2023
Excellent friendly customer service. The entire process was very quick and easy. They made sure that all repairs were fixed before I took the car home. The entire process was very quick and easy. They made sure that all repairs were fixed before I took the car home. More
by Wilmajs23
Other Employees Tagged: Mark Hoover, Vincent Polo
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