Brian James
Brian James at Rizza Cadillac Buick GMC

Brian James | Page 2

Finance Manager

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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49 Reviews
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49 Reviews

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49 Reviews of Brian James

July 11, 2023

Dealership Rating
Employee Rating

Beautiful dealership appearance wise. Staff certifying the vehicle failed to be complete in their inspection process leaving the tire monitor reading only three of the four tire pressure More

by Ghary67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Baker

Jul 13, 2023

Rizza Cadillac Buick GMC responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 01, 2023

Dealership Rating
Employee Rating

Excellent friendly customer service. The entire process was very quick and easy. They made sure that all repairs were fixed before I took the car home. More

by Wilmajs23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Hoover, Vincent Polo

Jul 05, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 30, 2023

Dealership Rating
Employee Rating

All personnel were had great performance. Our personal car dealers a pleasure to do work More

by walter2625
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Munir Nazer

Jul 05, 2023

Rizza Cadillac Buick GMC responded

Walter, your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 29, 2023

Dealership Rating
Employee Rating

Employees were friendly, knowledgeable and helpful. We will recommend this dealership to family and friends. More

by heylindahey
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Munir Nazer

Jun 29, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 28, 2023

Dealership Rating
Employee Rating

I have purchased my last two vehicles from Rizza and had the pleasure dealing with Larry Papp. Larry is so friendly and pleasant to deal with, I feel like I've known him all my life. Larry explained everyt More

by arlenedubois
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Larry Papp , Ken

Jun 29, 2023

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 22, 2023

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Employee Rating

Courteous staff and salesman, don’t understand why it takes so long for the paperwork to be done More

by Barbrow6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Munir Nazer

May 25, 2023

Rizza Cadillac Buick GMC responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact us if you would like to further discuss your visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 03, 2023

Dealership Rating
Employee Rating

Excellent service after the initial sales nonsense was stopped. I am very happy with the outcome and the car I went home and am enjoying. Joe is very astute. More

by GNARFLE23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzales

May 04, 2023

Rizza Cadillac Buick GMC responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 16, 2023

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Employee Rating

This is a Great Dealership, I have purchased 3 autos with Larry he is a Fantastic Salesperson, he is very knowledgeable. I will tell everyone I know about him! More

by Edna812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Papp

Apr 19, 2023

Rizza Cadillac Buick GMC responded

I cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 11, 2023

Dealership Rating
Employee Rating

Great professional service everyone was so helpful. I will definitely recommend this dealership to all my family and friends. More

by VINCENZASPILOTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2023

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service I strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; I look forward to working with you, your family, and your friends in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 26, 2023

Dealership Rating
Employee Rating

Munir, Ken and Brian were all very courteous, explained any questions we may have had and made the buying process smooth. Thank you More

by JILLRRT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Munir N, Ken C.

Mar 28, 2023

Rizza Cadillac Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Munir, Ken, and Brian's efforts have made the difference in your vehicle-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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