Brian Hetrick

The only issues that I had while buying my truck was that David Vela was not knowledgeable about the state law of needing to display both license plates-he told me in Wisconsin you only have to display one, David Vela was not knowledgeable about the state law of needing to display both license plates-he told me in Wisconsin you only have to display one, that is absolutely not true! He also told me that the truck I was buying came with a 3 year bumper to bumper warranty because it was certified. I found out otherwise during signing g of the paperwork that that was not true, that it was not certified and did not have that warranty attached. I also asked him if they could get the tonneau cover off the back of my truck that I was trading in, the salesman later told me that they were not able to get it off as they did not have the right tools, what service department does not have a socket set??-I do not believe that he even asked them my request because I installed it myself (I am a 53 year old woman that is not completely knowledgeable about tools and installed it myself with the clamps provided and a socket wrench, it was not hard to do)The manager of the dealership on the other hand was very nice and helpful. One of the key fobs I was given had a dead battery and he replaced it immediately without charge. I would go back again, but I would deal with another salesman as the one I had just did not seem knowledgeable. More

by KRIS_SCHULTZ1015 Verified Customer Verified Customer

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Very friendly treats you like a princess. Gave 100% during my day at the dealership. Gave 100% during my day at the dealership. More

by VERVILLE.DEBORAH Verified Customer Verified Customer

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Great people to work with and find a car. Thank you for being very friendly Thank you for being very friendly More

by INFIELD23 Verified Customer Verified Customer

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Greatest dealer that I have ever seen. Every single time I had a question I got an answer. My sales person was extremely knowledgeable. Every single time I had a question I got an answer. My sales person was extremely knowledgeable. More

by Ralbers2 Verified Customer Verified Customer

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Worked with Joel Lee; he was very helpful and it was a pleasure working with him on the purchase my me car pleasure working with him on the purchase my me car More

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Great experience and a lot of inventory. Very smooth transaction and happy with the car. Very smooth transaction and happy with the car. More

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First off I would like to give RYAN WALKOWSKI a big shout out as our salesman. We actually didn't even consider jeep as a contender for our car purchase but he helped us get in the range we wanted for shout out as our salesman. We actually didn't even consider jeep as a contender for our car purchase but he helped us get in the range we wanted for a vehicle and the exact style. City CDJRF of Brookfield were great in helping us. The general manager even gave up the car he was using to help us get a car that day. We had a small leak in one tire and they not only checked it while we were doing the paperwork but replaced it within 1 day. They even gave us a car off the lot to use for a day while they fixed it. We couldn't be happier and can't give enough stars to the guys at city managers, Ryan, and the service guys who stayed late to fix the truck. Last but not least brian for helping us with tips on the warranty and financing and helping us secure our future with city. Overall thank you everyone! More

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Just purchased a 2021 jeep grand cherokee with 2016 jeep renegade trade-in. Sales and Finance worked hard to get the deal wrapped up in time for us to use our new vehicle on our vacation. Many thanks. renegade trade-in. Sales and Finance worked hard to get the deal wrapped up in time for us to use our new vehicle on our vacation. Many thanks. More

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Danica was great to work with and knowledgeable about the Jeep Cherokee. Would highly recommend her as a sales consultant Jeep Cherokee. Would highly recommend her as a sales consultant More

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I recently leased a new Jeep Wrangler with Dannica Jefferson at City Chrysler Dodge Jeep Ram Fiat of Brookfield, and had the best experience ever at a dealership. Dannica was exceptionally knowledgea Jefferson at City Chrysler Dodge Jeep Ram Fiat of Brookfield, and had the best experience ever at a dealership. Dannica was exceptionally knowledgeable, patient, and attentive throughout the entire process. Her attention to details was simply superb. She truly went above and beyond. Austin, JP, Brian and Rob were great too. Their professionalism and dedication to ensuring I got the best experience from start to finish was incredible. I walked away feeling like a valued client and of course, drove away with a new vehicle. More

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