Alex Garcia

First off I would like to give RYAN WALKOWSKI a big shout out as our salesman. We actually didn't even consider jeep as a contender for our car purchase but he helped us get in the range we wanted for shout out as our salesman. We actually didn't even consider jeep as a contender for our car purchase but he helped us get in the range we wanted for a vehicle and the exact style. City CDJRF of Brookfield were great in helping us. The general manager even gave up the car he was using to help us get a car that day. We had a small leak in one tire and they not only checked it while we were doing the paperwork but replaced it within 1 day. They even gave us a car off the lot to use for a day while they fixed it. We couldn't be happier and can't give enough stars to the guys at city managers, Ryan, and the service guys who stayed late to fix the truck. Last but not least brian for helping us with tips on the warranty and financing and helping us secure our future with city. Overall thank you everyone! More

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They were very kind and open to negotiation on a used vehicle. However, we did have mechanical issues 2 weeks after purchasing the vehicle and they were not willing to help and began ignoring my calls an vehicle. However, we did have mechanical issues 2 weeks after purchasing the vehicle and they were not willing to help and began ignoring my calls and messages about the vehicle. They had also incorrectly filled the paperwork relating to the purchase and title. More

by ATHENANOWELL03 Verified Customer Verified Customer

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The first numbers I received from this dealer were all wrong and clearly attempting to make me pay over the listed sale price. Illegal practices. I was the wrong customer to try to pull this over on, and wrong and clearly attempting to make me pay over the listed sale price. Illegal practices. I was the wrong customer to try to pull this over on, and luckily they were quick to remove those incorrect chargers. Finance was smooth sailing, sales just seemed to be an issue. After getting home, I found that my back windshield wipe had been taped on. Lots of undisclosed issues this dealership tried to not only hide, but ask for far more money than listed. More

by MOEIBO Verified Customer Verified Customer

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Had a great experience from start to finish with City, especially working with Alex and Dannica to finalize the numbers and finally with Ruben to get the financing squared away. They were all very patien especially working with Alex and Dannica to finalize the numbers and finally with Ruben to get the financing squared away. They were all very patient, great with communication, willing to negotiate and help find the right fit for me. They didn’t push me into anything and made the entire experience easy and friendly, definitely the best car buying experience I’ve had! Highly recommend and will be going back for any future purchases! More

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I did receive excellent customer service while negotiating my 2024 lease on a Dodge Ram. Nic and staff members did everything possible to provide me with a lease that I could afford. I would recom negotiating my 2024 lease on a Dodge Ram. Nic and staff members did everything possible to provide me with a lease that I could afford. I would recommend CDJRF to anyone looking for a fair price on a new vehicle. More

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Excellent service glad we was able to get the deal done I love my new car I love my new car More

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Wonderful experience! Very kind and professional staff. Ryan was very sharp in term of technical skills, and he covered all our questions. Very kind and professional staff. Ryan was very sharp in term of technical skills, and he covered all our questions. More

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I drove 90mins to make the purchase of this vehicle due to it being the exact spec I was looking for, as well as a competitive price. The team was very welcoming and made the process extremely easy. Well w to it being the exact spec I was looking for, as well as a competitive price. The team was very welcoming and made the process extremely easy. Well worth the trip for me. More

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Great customer service and support, Danica Jefferson was very knowledgeable and helpful during the purchase of our new vehicle. Very professional service. I will come back for my next vehicle very knowledgeable and helpful during the purchase of our new vehicle. Very professional service. I will come back for my next vehicle More

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Pleasure of working with Robbie. I also worked with Alex the manager and he was good to work with. I'd most definitely go and get another vehicle again in the future. I also worked with Alex the manager and he was good to work with. I'd most definitely go and get another vehicle again in the future. More

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