Brian Hetrick

Greatest dealer that I have ever seen. Every single time I had a question I got an answer. My sales person was extremely knowledgeable. Every single time I had a question I got an answer. My sales person was extremely knowledgeable. More

by Ralbers2 Verified Customer Verified Customer

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Worked with Joel Lee; he was very helpful and it was a pleasure working with him on the purchase my me car pleasure working with him on the purchase my me car More

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Great experience and a lot of inventory. Very smooth transaction and happy with the car. Very smooth transaction and happy with the car. More

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First off I would like to give RYAN WALKOWSKI a big shout out as our salesman. We actually didn't even consider jeep as a contender for our car purchase but he helped us get in the range we wanted for shout out as our salesman. We actually didn't even consider jeep as a contender for our car purchase but he helped us get in the range we wanted for a vehicle and the exact style. City CDJRF of Brookfield were great in helping us. The general manager even gave up the car he was using to help us get a car that day. We had a small leak in one tire and they not only checked it while we were doing the paperwork but replaced it within 1 day. They even gave us a car off the lot to use for a day while they fixed it. We couldn't be happier and can't give enough stars to the guys at city managers, Ryan, and the service guys who stayed late to fix the truck. Last but not least brian for helping us with tips on the warranty and financing and helping us secure our future with city. Overall thank you everyone! More

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Just purchased a 2021 jeep grand cherokee with 2016 jeep renegade trade-in. Sales and Finance worked hard to get the deal wrapped up in time for us to use our new vehicle on our vacation. Many thanks. renegade trade-in. Sales and Finance worked hard to get the deal wrapped up in time for us to use our new vehicle on our vacation. Many thanks. More

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Danica was great to work with and knowledgeable about the Jeep Cherokee. Would highly recommend her as a sales consultant Jeep Cherokee. Would highly recommend her as a sales consultant More

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I recently leased a new Jeep Wrangler with Dannica Jefferson at City Chrysler Dodge Jeep Ram Fiat of Brookfield, and had the best experience ever at a dealership. Dannica was exceptionally knowledgea Jefferson at City Chrysler Dodge Jeep Ram Fiat of Brookfield, and had the best experience ever at a dealership. Dannica was exceptionally knowledgeable, patient, and attentive throughout the entire process. Her attention to details was simply superb. She truly went above and beyond. Austin, JP, Brian and Rob were great too. Their professionalism and dedication to ensuring I got the best experience from start to finish was incredible. I walked away feeling like a valued client and of course, drove away with a new vehicle. More

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Our salesman Joel Lee was great! Answered all of our questions and got us into a great Jeep! If you need a new car, go see Joel at City Jeep. Answered all of our questions and got us into a great Jeep! If you need a new car, go see Joel at City Jeep. More

by Zsphoto55 Verified Customer Verified Customer

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Car was priced well online which brought us in. Upon getting in there was a lot of pressure by the Sales Manager. My wife and I had to come in separately and were told different answers to the same Upon getting in there was a lot of pressure by the Sales Manager. My wife and I had to come in separately and were told different answers to the same questions. There was multiple things the salesman told us that we found out was not true. We liked the car and the price so despite the extremely poor sales experience we decided to move forward with the purchase. The finance person was great. When we were walking out the door we were told there was only one key to the car for the first time. We were then told two different stories about where the key was with a promise to reach out to the previous owner. Still no resolve to that issue. Not an honest car buying experience and we would not buy from this dealer again or recommend this dealer. More

by angela.dock Verified Customer Verified Customer

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The first numbers I received from this dealer were all wrong and clearly attempting to make me pay over the listed sale price. Illegal practices. I was the wrong customer to try to pull this over on, and wrong and clearly attempting to make me pay over the listed sale price. Illegal practices. I was the wrong customer to try to pull this over on, and luckily they were quick to remove those incorrect chargers. Finance was smooth sailing, sales just seemed to be an issue. After getting home, I found that my back windshield wipe had been taped on. Lots of undisclosed issues this dealership tried to not only hide, but ask for far more money than listed. More

by MOEIBO Verified Customer Verified Customer

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