Brian Franklin
Brian Franklin at Klaben Chrysler Jeep Dodge Ram
Refer Me

Brian Franklin

Finance Director

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
5.0
1,624 Reviews

I've been a part of the Klaben CJDR Team since 2004 and have loved every minute of it. I look forward to being given the opportunity to help you in your future experience here at Klaben and will do my absolute best! In my free time, I enjoy spending time with my family and sometimes taking in a soccer match. Please feel free to reach out if you have any questions or concerns as I am here to help!

5.0

1,624 Reviews

Write a Review

1624 Reviews of Brian Franklin

February 22, 2025

Dealership Rating
Employee Rating

I cannot recommend Klaben enough! I had a fantastic experience with Josh. I was in a tough situation with a lease and the team at Klaben took the time to listen to my situation and he More

by Saeusanio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Stephens

February 11, 2025

Dealership Rating
Employee Rating

10/10 best experience buying a vehicle. Easiest process and everyone was friendly. Tim and Casey were great! More

by Carli Gorman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Beane, Casey Shaw

February 05, 2025

Dealership Rating
Employee Rating

The dealership was great, the quote they gave me over the phone they matched exactly when I went in there.. there was no haggling back and forth just straight to the point. More

by khastings1207
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Makoski

February 04, 2025

Dealership Rating
Employee Rating

look. The Czubaj clan has bought over 53 cars or trucks in 32 years from the Klaben's. We were strictly Ford but changed to the Chrysler Pacifica. Richard More

by Nczubaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 31, 2025

Dealership Rating
Employee Rating

Josh was great. He took the time to make sure the vehicle I selected was exactly what I was comfortable purchasing. Excellent service. More

by alexhuth22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Stephens, Josh Stephens

January 30, 2025

Dealership Rating
Employee Rating

Justin when above what a normal sales person would do. Found me the truck I wanted and got the deal done. It was so easy with his hard work. More

by Keith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 27, 2025

Dealership Rating
Employee Rating

Leased a 2024 Jeep. The push button fell in when I started the vehicle. The passenger side door windows works whenever it wants. The car sometimes make a very loud sound More

by Darnell
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joby Bacher , Ricardo

Jan 31, 2025

Klaben Chrysler Jeep Dodge Ram responded

Dear Darnell, Thank you for sharing your experience with us at Klaben. I truly apologize for the frustration you've faced – there is no excuse for the lack of follow-through, and we deeply regret the inconvenience caused by the ongoing calls from the leasing company. This should have been handled properly from the start. I sincerely appreciate you taking the time to speak with me. As we discussed, I have already processed a payment to close the account from your previous vehicle. This should stop the calls you've been receiving. Additionally, our Service Team was able to review your concerns with your new Grand Cherokee on Friday 1/30/2025. I understand how frustrating it must be to deal with these malfunctions, especially in a brand-new vehicle. I’m glad we were able to get your vehicle in and make sure everything is functioning properly. Your feedback is invaluable, helps us improve, and ensures we address areas for growth. Thank you again for bringing this to our attention, and please don’t hesitate to reach out if you have any further questions or concerns. I can be reached at 330.673.3139 x 505, or email sstephens@klaben.com We’re committed to making things right for you. Warm regards, Steve Stephens Sales Management Team Klaben Chrysler Jeep Dodge Ram

January 27, 2025

Dealership Rating
Employee Rating

They took very good care of me and Justin Bolen was awesome. I am very please with their business. More

by caryaandel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen

January 27, 2025

Dealership Rating
Employee Rating

Excellent service and I had the best salesman Chris. He took care of every need and concern. Brian, the finance manager was amazing as well! Excellent all around! More

by Jnh1290
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hamilton

January 16, 2025

Dealership Rating
Employee Rating

Joe was very informative and helpful when it came to fixing my issue with my tire More

by chriseaston1738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Timothy Beane

1
...

Dealership Inventory (270 Vehicles)

new 2025 Jeep Compass car, priced at $29,855
2025 Jeep Compass
new
Silver Zynith exterior
Automatic
Four-wheel Drive
new 2025 Chrysler Pacifica Hybrid car, priced at $53,475
2025 Chrysler Pacifica Hybrid
new
Ceramic Gray exterior
CVT
Front-wheel Drive
new 2025 Jeep Grand Cherokee car, priced at $45,935
2025 Jeep Grand Cherokee
new
Diamond Black exterior
Automatic
Rear-wheel Drive
new 2025 Jeep Wrangler 4xe car, priced at $53,635
2025 Jeep Wrangler 4xe
new
Anvil Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Ram 1500 car, priced at $48,535
2025 Ram 1500
new
Diamond Black exterior
Automatic
Four-wheel Drive
new 2024 Ram 2500 car, priced at $51,680
2024 Ram 2500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive