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Brian Fierros
Brian Fierros at Garden Grove Kia
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Brian Fierros

Internet Sales Manager

Garden Grove Kia

13731 Harbor Blvd
Garden Grove, CA 92843

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5.0
26 Reviews

Languages Spoken

English English

5.0

26 Reviews

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26 Reviews of Brian Fierros

November 18, 2024

Dealership Rating
Employee Rating

Everyone was super helpful and nice the customer waiting area very clean was in and out in no time! More

by HECTORARRELLANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Jimenez

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Nov 18, 2024

Garden Grove Kia responded

Thanks so much, Hector. We look forward to your next visit to Garden Grove Kia!

December 14, 2023

Dealership Rating
Employee Rating

This dealership was professional and the time it took to buy my car was amazing. More

by LAURIEWLCH2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aldo Orea, Dan Le, Khristina Esqueda, Andrea Biggers, Kadin Espinosa, Sam Carmona, Brandon Dennis, Leilani Josiah, Alex Jimenez , Kenny in finance

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Dec 14, 2023

Garden Grove Kia responded

We are so happy that our Garden Grove Kia team earned your five stars. Enjoy the new ride, Laurie!

December 12, 2023

Dealership Rating
Employee Rating

Their service was excellent and quick and got my oil change finished within less than an hour More

by Yohan Shin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Fernandez, Dan Le, Khristina Esqueda, Andrea Biggers, Kadin Espinosa, Sam Carmona, Brandon Dennis, Leilani Josiah, Alex Jimenez

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Dec 12, 2023

Garden Grove Kia responded

Yohan, we are happy that your service visit was quick and satisfactory! Thanks for stopping in at Garden Grove Kia and leaving us a five-star review.

September 29, 2023

Dealership Rating
Employee Rating

Will keep going to the Garden Grove location for my KIA service. I trust the mechanics. More

by garcia207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mcgregor

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Sep 29, 2023

Garden Grove Kia responded

We love to hear our technicians have earned your trust here at Garden Grove Kia! Thanks for taking the time to share your feedback, we look forward to serving you in the future.

June 16, 2023

Dealership Rating
Employee Rating

Good dealership with Very friendly staff And good collection of cars. Worked with ours timelines More

by VARSHINISAMPATH04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 16, 2023

Garden Grove Kia responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Garden Grove Kia Team

June 01, 2023

Dealership Rating
Employee Rating

Thank you. The inspection of my car was good. This time there was of course a long wait, but overall I'm satisfied More

by lusi.makarova31
Recommend Dealer
Yes

Other Employees Tagged: Chris Mcgregor, Justin Fernandez, Khristina Esqueda, Andrea Biggers, Kadin Espinosa, Sam Carmona, Brandon Dennis, Leilani Josiah, Alex Jimenez

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Jul 23, 2023

Garden Grove Kia responded

We're delighted to hear that you're happy with our service at Garden Grove Kia, however, we do apologize if the wait was longer than anticipated. We hope we can welcome you back with a more timely experience down the road. Until then!

May 24, 2023

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Employee Rating

I was attended to quickly and explained the services clearly. I was impressed with how quick I was taken care. More

by THOMAS.SALUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aldo Orea, Emetrio (E.T.) Torrez, Justin Fernandez, Dan Le, Khristina Esqueda, Kadin Espinosa, Leilani Josiah, Alex Jimenez, Toshi Saigusa

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May 25, 2023

Garden Grove Kia responded

Thomas - Thanks for leaving us a review! Our team at Garden Grove Kia is glad to know that you had such a successful service experience working with us. Drive safely, and we hope to see you back!

September 13, 2022

Dealership Rating
Employee Rating

This was such a great experience from start to finish. I loved it very much. More

by JOSHUA GAXIOLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aldo Orea, Dan Le, Brandon Dennis, Alex Jimenez, Toshi Saigusa

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Sep 13, 2022

Garden Grove Kia responded

Thank you for the 5 star review of Garden Grove Kia, Joshua!

September 13, 2022

Dealership Rating
Employee Rating

This was such a great experience from start to finish. I loved it very much. More

by JOSHUA GAXIOLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aldo Orea, Dan Le, Brandon Dennis, Alex Jimenez, Toshi Saigusa

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Sep 13, 2022

Garden Grove Kia responded

This feedback puts a smile on our faces, Joshua! Thank you for trusting Garden Grove Kia with your business and for stopping by to leave a five-star review. Safe travels ahead!

August 31, 2022

Dealership Rating
Employee Rating

Kia had the appointment that I needed for the recall of my car as soon I made my call More

by bertha.santacruz72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Sep 01, 2022

Garden Grove Kia responded

Hi Bertha - We are happy to hear that our team took such great care of you! Thank you for choosing Garden Grove Kia and for sharing your experience. Drive safely until we see you again!

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