Brian DelSesto | Page 23

A great experience I was nervous buying a new used car it was time and I had been looking for a while, Brian and Paul put me at ease so professional and service was and I was nervous buying a new used car it was time and I had been looking for a while, Brian and Paul put me at ease so professional and service was and is wonderfull . I highly recommend this dealer !!! I'm so happy with my new BMW More

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Buying a new car was easy! As a woman purchasing a car alone, I was nervous about it being a stressful, overwhelming ordeal. Brian Delsesto, my salesman, made everything easy a As a woman purchasing a car alone, I was nervous about it being a stressful, overwhelming ordeal. Brian Delsesto, my salesman, made everything easy and understandable. I wouldn't think of going anywhere else for a new car. Love my new CR-V! More

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Herb give us best price but Brian simply amazing ,excellent Simply herb is best in New England my sales men Brian amazing superb he is best best great nice recommend Brian again and again go Simply herb is best in New England my sales men Brian amazing superb he is best best great nice recommend Brian again and again go More

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great experience with brian i was referred to brian at herb chambers by a family member, the whole process could not have been easier, so happy with my car and will continue to r i was referred to brian at herb chambers by a family member, the whole process could not have been easier, so happy with my car and will continue to recommend brian from herb chambers to my friends and family in the near future. More

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Nothing but issues. This was my very first time purchasing a used vehicle from a dealership. This was the only dealership I have ever dealt with, and sadly, I have had se This was my very first time purchasing a used vehicle from a dealership. This was the only dealership I have ever dealt with, and sadly, I have had several issues with this dealership since the day I went to looked at a used vehicle. -Wrong address on paperwork, Wrong Insurance company on paperwork -Lack of communication between staff members (Salesman & Management) -I decided I did not want to trade my old vehicle, and was told that there would be NO DEAL if there wasn't a trade... INSTEAD of just explaining that numbers may change regarding the financing... Even though I put down $500 to hold the vehicle (while I made my final decision), I was told by the salesman that he would NOT hold the vehicle if I didn't finance through Herb Chambers (after I told them I would just go with my personal Credit Union). -They valued my trade much less than reasonable. (reason for not wanting to trade in) -There was a "collision" on the vehicle that was not listed on the CarFax, and when I brought this to the attention of the salesman, he was very defensive about it, questioning me several times on how I got that information. -Dealership ran an additional report through another website to CONFIRM the "collision" claim on the VIN. When I came in the next day, I had questions regarding the "incident", and I was rudely told that it was an insignificant portion of the car, such a small part of the front left bumper that it wasnt anything at all - Wrong insurance company on papers when I came in to finalize the sale. -No copies of paperwork were given to me after signing. Was told they would be given to me when picking up the vehicle. (what if information is changed during that time frame difference?). -I did file a complaint with the General Manager of this Herb Chambers location. I was offered a free tank of gas for my troubles, instead of the usual "couple of gallons" that they give to customers after purchasing from them. -Was told that the salesman I dealt with "really is a nice guy once you get to know him..". I am here to purchase a car. I am not here to take the guy out to lunch and befriend him. -I had to be the one to call the dealership to see if my car was ready. I was told that they "weren't sure if I still wanted the vehicle after making a complaint with the GM, so they hadn't registered or VIN checked the car (even though all paperwork had already been signed. If that isn't an indication of intent to purchase, I don't know what is.). -When I went to pick up my car (finally), the seat adjustment pull on the side of the driver's side seat was bare metal. Service manager along with GM came to look at it, and parts have to be ordered to fix it...meaning bringing the car back to this dealership when the parts come in. -Missing copies of certain policies in all of my paperwork that was given to me. - Worked with Tom from Finance, he was pleasant and efficient. More

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You will NOT be disappointed here I was in the market for a new vehicle and decided to just stop by Herb Chambers in Seekonk. After a friendly greeting from the GM, Scott Birtles, he p I was in the market for a new vehicle and decided to just stop by Herb Chambers in Seekonk. After a friendly greeting from the GM, Scott Birtles, he pointed me in the direction of Brian DelSesto. Brian took the time to ask the right questions in order to determine exactly what model would be the best fit. After taking a ride and realizing I wanted the car, then came the time in which no one wants to deal with....the pricing, but he made the experience easy and there was NO back and forth. I would also like to thank Billy Panaccione, in finance for his no pressure approach and taking the time to explain in detail any of the additional finances. If you are looking for a hassle free experience with a great staff, you will not be disappointed here. More

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This was my first lease I went to the dealership to purchase or lease a new vehicle and was greeted by Brian Delsesto. I told him that I was interested to learn the advantag I went to the dealership to purchase or lease a new vehicle and was greeted by Brian Delsesto. I told him that I was interested to learn the advantages of leasing. We sat down and he explained everything to me in terms that I could easily understand. We went for a test ride and then sat down to see what it would cost. It wasn't long before I was the proud owner of a 2015 Honda CR-V. I wound like to say that from the initial contact to the delivery I treated like a friend. I would recommend this dealership and Brian to anyone looking for a good deal and a real nice car. More

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"Excellent Service" This is my second car I had bought at this dealership and have nothing but great things to say about the service and the price of the cars that I purc This is my second car I had bought at this dealership and have nothing but great things to say about the service and the price of the cars that I purchased. Thank you for a great experience at your dealership, will definitly return again when ready for another car. More

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Thank you Herb Chambers Honda of Seekonk!! ....as I had a few extra minutes of time, I walked through the lot to see if anything caught my eye even though I didn't think I was ready to purchase ....as I had a few extra minutes of time, I walked through the lot to see if anything caught my eye even though I didn't think I was ready to purchase. Just as I was ready to leave, a gentleman asked if anyone was helping me--I told him I was looking because I was unsure of my credit interpretation. After being invited into the dealership to determine what type of vehicle I was looking for, Mr. Brian Delsesto took the information needed, I returned the next day and sure enough, I had been qualified to purchase a vehicle. I am now driving a technologically advanced, dependable, affordable Honda Accord and I would urge anyone to stop in and ask for Brian. He's personable, informative, and gets the job done. Sales, Financing, and Service but most important Customer Service! Quick, easy, satisfaction guaranteed....how can you beat that? More

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Great Experience! We initially went to the dealership to check out a couple of models. Long story short, we drove away with a new Accord. Brian took great care of us. We initially went to the dealership to check out a couple of models. Long story short, we drove away with a new Accord. Brian took great care of us. Absolutely NO sales pressure. They gave us a very good value for our trade and the entire process went very smoothly. We liked the experience so much, we took my father there two weeks later to get the exact same care we purchased! More

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