Brian Coffin
Brian Coffin at Conicelli Toyota of Springfield
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Brian Coffin

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
88 Reviews
4.7

88 Reviews

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88 Reviews of Brian Coffin

April 20, 2025

Dealership Rating
Employee Rating

Where to begin. Told me I was due for service I get there and say my oil change isn’t due for another 5k miles. Sit and wait for an inspection instead that took 4 More

by biondi5643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 21, 2025

Conicelli Toyota of Springfield responded

Sorry to read that your recent visit to our service center was not up to your expectations. I shared these concerns with our service manager and asked him to look into what took place. If you would like to share your phone #, I can have our Service manager call you. Paula d., Customer Relations Manager, 1-610-234-2200

April 14, 2025

Dealership Rating
Employee Rating

Awesome customer service. Great deals. Beautiful showroom. Durable vehicles. Awesome salesman. Attend to your needs. More

by HJKOFFAJR
Recommend Dealer
Yes
Apr 15, 2025

Conicelli Toyota of Springfield responded

Thank you for the kind words and five star rating. We appreciate your business. Paula d., Customer Relations

April 08, 2025

Dealership Rating
Employee Rating

Exceptional customer service from arrival to departure. The ladies at the check out counter are always very pleasant and kind! More

by lynnloveharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Conicelli Toyota of Springfield responded

We appreciate you servicing your vehicle with our Toyota service center and appreciate the business. Paula d., Customer Relations

March 28, 2025

Dealership Rating
Employee Rating

Conicelli was professional, friendly and thorough. The mechanics did a great job, Elise was friendly and courteous . I always go back to Conicelli yo buy my cars. More

by cobblestonedesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre, Alissa Fox

Mar 28, 2025

Conicelli Toyota of Springfield responded

Thanks for servicing your vehicle with our dealership. We appreciate the kind words and positive feedback! Paula d., Customer Relations

March 28, 2025

Dealership Rating
Employee Rating

I received excellent customer focused service, which was very much appreciated. The waiting time for service was minimum. More

by walterfinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Conicelli Toyota of Springfield responded

Thanks for servicing your vehicle with our dealership. We appreciate the kind words and positive feedback! Paula d., Customer Relations

March 22, 2025

Dealership Rating
Employee Rating

Always a good place for my business for maintaining service on my car I’m a long time customer there More

by MGONHAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Conicelli Toyota of Springfield responded

Thanks for maintaining your vehicle's performance with our Toyota Service center. We appreciate your business. Paula d., Customer Relations

March 10, 2025

Dealership Rating
Employee Rating

Had a fantastic experience at Conicelli Toyota! The team was professional, friendly, and efficient. They made sure my car was in top shape in no time. The service staff took the time to explain eve More

by CCOGMON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Conicelli Toyota of Springfield responded

Many thanks for this great five star review. We appreciate the opportunity to assist you with servicing your vehicle. Thanks for your business. Paula d., Customer Relations

March 02, 2025

Dealership Rating
Employee Rating

Everyone was friendly nice and clean love it here. Anthony is a great sales person More

by CANDYCASSIDY15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star rating and kind words; we appreciate it! Paula d., Customer Relations

February 21, 2025

Dealership Rating
Employee Rating

I had a good experience I only wish it was good everytime as in the past it wasn’t. But you improved. For sure. More

by SCARPATOFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Conicelli Toyota of Springfield responded

Thanks for the five star rating; we appreciate your business and hope to continue to meet your expectations! Paula d., Customer Relations

February 10, 2025

Dealership Rating
Employee Rating

Service always top notch. I was told an hour and 30 min. Car was done right on time. More

by donnalauria55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alissa Fox

Feb 10, 2025

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d., Customer Relations

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