Brian Coffin
Brian Coffin at Conicelli Toyota of Springfield

Brian Coffin

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
99 Reviews
4.7

99 Reviews

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99 Reviews of Brian Coffin

July 02, 2025

Dealership Rating
Employee Rating

Excellent service ,excellent staff, the facility was nice and clean. The waiting room was.comfortable. The wait time wasn’t too long. The staff was very friendly. The environment was very peaceful that I can More

by SUCCESS4ME
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 02, 2025

Conicelli Toyota of Springfield responded

Many thanks for choosing our dealership to maintain your vehicle's performance. We appreciate the five star rating and positive feedback. Paula d., Customer Relations

July 02, 2025

Dealership Rating
Employee Rating

Everyone was patient and kind to my husband who walks with 2 canes and has poor hearing. This meant a lot to me his wife of 62 years More

by FECDEC
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Conicelli Toyota of Springfield responded

So happy to read this five star review regarding your recent experience with our Toyota service center in Springfield. We appreciate your business and look forward to assisting you in the future. Paula d., Customer Relations

June 29, 2025

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Employee Rating

Everything was fine. Staff were polite and friendly ..Appointment was concluded in a reasonable amount of time. More

by SDLUCEY
Workmanship
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Recommend Dealer
Yes
Jul 01, 2025

Conicelli Toyota of Springfield responded

We appreciate the four star rating and positive feedback. Thank you! Paula d., Customer Relations

June 28, 2025

Dealership Rating
Employee Rating

Your service department is stellar. Alisa Fox rocks!! She takes care of you like no other person. More

by JOSIEM617
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jack DePre, Alissa Fox

Jul 01, 2025

Conicelli Toyota of Springfield responded

Thanks for the positive feedback and five star rating. We appreciate it. Paula d., Customer Relations

June 25, 2025

Dealership Rating
Employee Rating

I am very pleased with my service appointment. I Would definitely recommend to other people. More

by NFSAUNDERS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 27, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business and the positive feedback. Paula d., Customer Relations

June 15, 2025

Dealership Rating
Employee Rating

They are wonderful and always take care of the customer! Always provide the best possible service! More

by HMERCURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Conicelli Toyota of Springfield responded

Thanks for a great five star review. We appreciate your business. Paula d., Customer Relations

June 12, 2025

Dealership Rating
Employee Rating

Good service. Depending on who’s at the counter, you’ll get someone who’s either chipper or menh! Help staff to have better job satisfaction. AI can’t replace work More

by Very demure, very mindful
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 13, 2025

Conicelli Toyota of Springfield responded

Thank you for the four star rating and feedback regarding your experience. I'll be sure to share this with our service manager. We appreciate your business. Paula d., Customer Relations

June 09, 2025

Dealership Rating
Employee Rating

My last appt was about the recall of my 2024 Sienna. I’ve waited for almost 4hrs just to install the volts. It was the longest service I’ve had. More

by kirat143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 09, 2025

Dealership Rating
Employee Rating

Dealer is ok but service no so good my crust service Mecanic thing lock the hood my second service the suv was leken oil tha Mede a mess on my driveway More

by edlacroce
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 11, 2025

Conicelli Toyota of Springfield responded

If you have any unaddressed concerns with our service center and a recent experience, I can assist you with speaking to our service manager, Jack DePre. Reach out to me if you would like to be connected. Paula d., Customer Relations, 610-234-2200

May 30, 2025

Dealership Rating
Employee Rating

Highway Robbery! $600 to replace an exterior door handle and they didn’t fix the dent!! Disappointed! More

by staceystanton
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jun 02, 2025

Conicelli Toyota of Springfield responded

Sorry to hear you were disappointed with your recent service visit. I shared your concerns with our service manager and I believe he is going to review your visit with you. If not, please contact Matt Hoyle at 610-690-6000 ext 5068. Paula d., Customer Relations

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