Brian Burkeen | Page 6

It took two attempts to find a leaking tire. They had the tire off twice. They had zero communication. That caused me to have to follow up multiple times. Terrible customer service. They had the tire off twice. They had zero communication. That caused me to have to follow up multiple times. Terrible customer service. More

by WILL304 Verified Customer Verified Customer

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Customer service was very poor. I had to wait for 5 solid hours for my care to be ready. I had to wait for 5 solid hours for my care to be ready. More

by RODNEYBOAT93 Verified Customer Verified Customer

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Great service. George was a fantastic salesman, very nice. He was very knowledgeable, and had a great attitude. This was my fist time buying a brand new car. It was George was a fantastic salesman, very nice. He was very knowledgeable, and had a great attitude. This was my fist time buying a brand new car. It was also my first time buying from a dealership. He made the process very smooth, and showed he cared. More

by Gabriel Terreri Verified Customer Verified Customer

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Very professional and friendly service the service provider greeted me with genuine compassion my first provider greeted me with genuine compassion my first More

by mkeesee9 Verified Customer Verified Customer

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It was a little pricey but anytime you go to a dealer it's a little bit more pricey but they did the job and it's satisfactory time it's a little bit more pricey but they did the job and it's satisfactory time More

by ROBERTKING3018 Verified Customer Verified Customer

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From the sweet lady who greets you as you pull up, to the tech, the awesome waiting room, all was just lovely ❣️ tech, the awesome waiting room, all was just lovely ❣️ More

by VIKITUCKER Verified Customer Verified Customer

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I met friendly employees who loved my dog. Most of them were dog owners as well. Most of them were dog owners as well. More

by ethanwhitby Verified Customer Verified Customer

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Pretty good service ,The guy who attended us gave us excellent service . I would surely choose him again excellent service . I would surely choose him again More

by MEDELLINMP Verified Customer Verified Customer

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Very expensive like windshield wipers were 50 bucks a freaking air filter was 50 bucks i really feel sorry for the elderly people that just dont know how much money this place is stealing from them freaking air filter was 50 bucks i really feel sorry for the elderly people that just dont know how much money this place is stealing from them More

by Buddy suiter Verified Customer Verified Customer

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I brought my truck in because I was told it had an oil leak. The dealership ordered a new tube/line and scheduled me to come back for the repair. When I returned, they replaced the part and fixed the leak leak. The dealership ordered a new tube/line and scheduled me to come back for the repair. When I returned, they replaced the part and fixed the leak, which initially seemed fine. However, when I went to leave the dealership, my steering wheel was suddenly very difficult to turn and made a clicking noise when turning left. My truck had no steering issues at all before bringing it in. I mentioned this to the service staff, but I was told that since they “only removed the oil pan and installed the new hose line,” they would have to charge me $120–$150 just to diagnose the problem. I declined, because the issue clearly appeared immediately after the repair. Instead, I drove to another shop in Nashville where I normally have work done. They took a look at it free of charge and quickly discovered that the new hose line installed during the repair was routed incorrectly and was interfering with the steering rack, which is why the wheel would not turn properly. Once they moved the line out of the way, the truck drove perfectly again. I appreciate that the oil leak itself was repaired, but it’s concerning that a new issue was created during the repair and that I was then asked to pay additional diagnostic fees to investigate a problem that occurred immediately after the service. More

by J.CODY7095MAESTAS Verified Customer Verified Customer

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