Brian Bates
Brian Bates at Kenny Ross Subaru

Brian Bates | Page 7

Service Manager

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.7
72 Reviews
4.7

72 Reviews

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72 Reviews of Brian Bates

August 17, 2025

Dealership Rating
Employee Rating

Technician completed all work asked and in a timely fashion. It was very well appreciated. More

by LINDAJOJONES8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings

Aug 19, 2025

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 16, 2025

Dealership Rating
Employee Rating

Excellent work and well planned. The body lines were perfect and paint matched excellent even in different lighting. Very pleased with the outcome. More

by ALLIANCEJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings , Mike Siefers

August 13, 2025

Dealership Rating
Employee Rating

Fast friendly service. Clean and comfortable waiting room. Also did a multi point inspection on my car More

by BRADMEGAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings , Steven Runion, Mike Siefers, Josh Verheyen

Aug 14, 2025

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 12, 2025

Dealership Rating
Employee Rating

Bryan is excellent he washed my car without me requesting the is the best writer More

by JEFF.PEPPER11160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Newton Da Silva, Bryan Hastings , Jeffrey Pepper

Aug 12, 2025

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 05, 2025

Dealership Rating
Employee Rating

Best dealership around! They have a new service manager and he is really making it even better than it was. I priced other dealers and they give you top notch service, very More

by NORM0030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Lauren Rosenberger, Maureen Bailey , Justin Harris, Steven Runion, Mike Siefers, Josh Verheyen

Aug 06, 2025

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 30, 2025

Dealership Rating
Employee Rating

I would never recommend this place. I went in for an oil change and a tire rotation. They told me my air filter and cabin filter were dirty. They didn’t tell me it was 170 dollars to re More

by GROCHOWASKINEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hastings , Steven Runion, Mike Siefers, Josh Verheyen

Jul 30, 2025

Kenny Ross Subaru responded

Hi Neil, great to talk to you today. I'm glad we could come to a solution. Let me know if I can be of any more help and we look forward to doing business with you again soon! Have a great day! Brian Bates Service Manager Kenny Ross Subaru bbates@kennyross.com 724-359-2048

July 30, 2025

Dealership Rating
Employee Rating

There was an error made by the service department's pricing on my bill. Brian Bates ,(Kenny Ross Subaru's service manager), quickly fixed the problem and corrected the error. I fell this shows a lot of More

by DBCLESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Kenny Ross Subaru responded

Hello David, it was great talking to you yesterday. I so sincerely apologize for the issue with your last service and am glad we could come to an agreement and resolve the issue. I look forward to doing business with you in the future! Stop in and say Hi to me when you come back next time. Thank you! Brian Bates Service Manager Kenny Ross Subaru bbates@kennyross.com 724-359-2048

July 29, 2025

Dealership Rating
Employee Rating

Easy to deal with. Service is top notch, easy to get appointment. Brian is great to work with More

by JANICEKEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings

July 22, 2025

Dealership Rating
Employee Rating

Efficient, courteous service. Repair was covered by warranty; loaner car was more than appreciated. Great teamwork -- noticed some servicemen helping a colleague on a busy day. More

by lsfumea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings , Steven Runion, Mike Siefers, Josh Verheyen

July 16, 2025

Dealership Rating
Employee Rating

I was told exactly what was going to be done to my car and what it would cost before any work started. After the work was completed, they suggested a few items that could be done to my car to make it bett More

by BUD201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Lauren Rosenberger, Maureen Bailey , Justin Harris, Kevin Macdonald, Steven Runion, Mike Siefers, Josh Verheyen

Jul 17, 2025

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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