Brian Appleton
Brian Appleton at Acura of Peoria

Brian Appleton

Service Advisor

Acura of Peoria

9190 W Bell Rd
Peoria, AZ 85382

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99 Reviews
not yet
rated

99 Reviews

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99 Reviews of Brian Appleton

September 02, 2024

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Employee Rating

Worst place to get your acura parts from there. Quality of the parts made my issue with emission system worse because if the very poor quality. And the return policy is nit clear on the website, so More

by M A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 11, 2024

Acura of Peoria responded

We are sorry to hear about the issues you've encountered with the parts and our return policy. We strive to ensure our customers receive quality products and clear information. We’d like to address your concerns directly and work towards a resolution. Please contact Vince Hancock, our Service Director, at 623-523-0870, and he will assist you with this matter. Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction.

January 21, 2023

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Employee Rating

Everyone was very friendly and eager to help us. Showroom was classy and clean! All persons we dealt with were knowledgeable about your product. We really enjoyed Victor,our sales person. More

by Gwlittle63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2023

Acura of Peoria responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

October 21, 2021

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Employee Rating

Sales and Service, along with caring follow-up are Sales and Service, along with caring follow-up are excellent and what a Dealer ought to be. It's a refreshing joy doing business with them. I'll be More

by Roger Eastman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2021

Acura of Peoria responded

Roger, thank you for your positive review!

September 16, 2021

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Employee Rating

Steven was professional and courteous. He exceeded my expectations for timely service. Also had my favorite soda!!! More

by prostarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 17, 2021

Acura of Peoria responded

Thank you for your positive feedback, from all of us here at Acura of Peoria!

July 09, 2021

Dealership Rating
Employee Rating

Great Service Department. Great troubleshooting skills, knowledgeable technicians, Service Advisors such as Matthew and manager Vince keep my vehicle in tip top shape at reasonable costs. Their help is mak More

by Sig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 12, 2021

Acura of Peoria responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 30, 2021

Dealership Rating
Employee Rating

They were courteous, responsible, respectful. The car was ready before they promised. Excellent service and they value their customers. They explained every detailed before they even started. More

by mkfiorini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cesar Castillo

May 03, 2021

Acura of Peoria responded

Thank you for your positive review!

March 08, 2021

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Employee Rating

Aaron Seabaugh did a great job listening. He showed me what I wanted to see (used with low milage), learned more about why I was interested in that specific car (good value), and then recommended somethin More

by Duffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matthew Brunson, Aaron Seabaugh

Mar 10, 2021

Acura of Peoria responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 25, 2021

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Employee Rating

Brian was exceptional!! Thank you for your excellent customer service, had me in and out fast with a rental car too so I could enjoy my day off! More

by Ilamcguire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jorge Gomez, Matthew Brunson

Mar 03, 2021

Acura of Peoria responded

Thank you for taking the time to share your positive experience. We truly appreciate your business!

February 23, 2021

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Employee Rating

Brain has been working with me since his first day. He goes out of his way to make sure the work is done correctly. I will say that the detail / car washing department needs some attention sometimes the c More

by Ewhitacre51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 03, 2021

Acura of Peoria responded

Thank you for sharing your positive experience. We look forward to continuing our relationship with you for years to come!

February 12, 2021

Dealership Rating
Employee Rating

A few items were brought to my attention on our 2010 A few items were brought to my attention on our 2010 Acura TL. Brian explained the options to my satisfaction. Great service. Car was well taken ca More

by Boji boy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2021

Acura of Peoria responded

Thank you for sharing your positive experience. We appreciate your business!

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