Brett Lloyd
Brett Lloyd at Southern Buick GMC Greenbrier
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Brett Lloyd

General Manager

Southern Buick GMC Greenbrier

1300 South Military Highway
Chesapeake, VA 23320

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3.8
53 Reviews
3.8

53 Reviews

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53 Reviews of Brett Lloyd

March 08, 2025

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Employee Rating

You garage is the worst, you make appointment to see someone to make the real appointment. Even then we were told we didn't have one until a pulled my phone ans proved it. I don't trust your company. I More

by TEE.TOT
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Recommend Dealer
No

March 02, 2025

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The sales and service team are great to work with they worked hard to make everything right for us. More

by RCRAVENS757
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Burtner , Megan in service, and Bryan Hallal

February 16, 2025

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Very poor management, keys and/or cars can’t be found and customers leave empty-handed in frustration; they claim every vehicle has add-ons customers have to pay for, but there doesn’t seem to be a way to k More

by Zorro
Service Price Transparency
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Recommend Dealer
No

February 15, 2025

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I purchased my 2018 Buick Encore new from Southern Buick . Have always had my vehicle serviced here . Not always satisfied but never felt like they were dishonest until last visit 01/09/2025. I was advised More

by JMHR6362
Recommend Dealer
No

February 13, 2025

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Employee Rating

Engine light came on after this horrible service. They forgot to install the oil plug More

by gefferycole
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Recommend Dealer
No

February 13, 2025

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Very good customer service. They were very polite. They gave good service and they let me know what was going on on my car and kept me updated.. More

by SHAWNAREYNOLDS3715
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Recommend Dealer
Yes

February 09, 2025

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Incompetent! !! Inconsiderate of my time!!! ignorant of recall repair!!!! No parts available!!!! Second wasted trip!!!!!!!! More

by Robin Forbes
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Recommend Dealer
No

February 06, 2025

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Had to reschedule an oil change due to short staff. Had to drive from Yorktown More

by ROD4LUV
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Recommend Dealer
Yes

Other Employees Tagged: Adam Burtner, Courtney Thompson

February 05, 2025

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Employee Rating

The service Manager, Joe is completely untrustworthy, and a straight up LIAR! After speaking with his associates, Dan and Antwan, letting us know that the department did NOT even know our vehicle was incorre More

by JAMES@RIGHTNOWWATERRESTORATION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hunt , Joe Bonney

February 02, 2025

Dealership Rating
Employee Rating

Communication system is extremely poor. Always go from the computer answering machine to an email that request leaving name, telephone number and detailed information about problem. The ema More

by tfraim
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: D'Aundre Whitfield

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