Brent Smith
Brent Smith at Ford of Cookeville

Brent Smith | Page 3

Finance Director

Ford of Cookeville

1600 Interstate Drive
Cookeville, TN 38501

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4.9
41 Reviews
4.9

41 Reviews

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41 Reviews of Brent Smith

July 21, 2022

Dealership Rating
Employee Rating

Our salesman Brent Smith did everything he could to make our buying a car quick. Highly recommend Brent and Ford of Cookeville, Tn! More

by Jryjny
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 30, 2022

Dealership Rating
Employee Rating

Great process and very speedy and knowledgeable staff. Will be looking to them for future purchases More

by ataraxianprince
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devan Taylor, Lyle Heisz , Josh Brown, Ethan Deloach, Nick Johnson, Andrew Kesler, David Martin, Will Ray, Will Ray, Michael Williams

October 20, 2020

Dealership Rating
Employee Rating

I bought my car on 7/18/2020 still waiting on my title and tags. I have to go over to the dealership everytime to see where my title is or to get a drive out tag. If I call to speak to someone no one retu More

by Tindle1
Recommend Dealer
No
Oct 20, 2020

Ford of Cookeville responded

Charline, thank you for taking our call! Like we mentioned in our conversation, we are exhausting every option to expedite the process but each state has different mandates due to Covid-19. Since Missouri is a non-title holding state we had to apply for a duplicate in that state of Missouri and before Covid-19 complications, it is a six week turn around to get titles back from them. We have been in constant contact with them to try to resolve this issue. They made us aware that they have sent it via USPS last Tuesday, as soon as it arrives we will make sure to let you know.

August 31, 2020

Dealership Rating
Employee Rating

Buying a new vehicle at Ford Lincoln of Cookeville was as car buying should be.Our sales person,Brent Smith was very knowledgeable about the vehicle we were interested in.He went above and beyond to make sur More

by Jimnlori
Recommend Dealer
Yes
Aug 31, 2020

Ford of Cookeville responded

Thank you very much for the review Jim & Lori! We are pleased to hear Brent Smith took great care of you and went above and beyond for your purchase. We hope you are loving the new ride, and don't forget you can use those Ford Pass points towards service on your vehicle or accessories for your ride. Please let us know if we can be of any assistance before your next visit.

July 28, 2020

Dealership Rating
Employee Rating

Vey easy, no hassle deal. I went to the dealership to look at a new truck. When my wife and I arrived we were greeted by Adam at the front door. Adam and Brent Smith then very More

by buzzard228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam, don't know his last name.

Aug 11, 2020

Ford of Cookeville responded

Thank you for your review! We hope you are loving your new 2020 Ranger and glad to hear Adam and Brent took the time to go over what options would best fit your needs. Please don't hesitate to reach back out to us if there is anything else we can do to help.

May 22, 2020

Dealership Rating
Employee Rating

Absolutely the best service department at any dealership that I have ever been to. Fast friendly and quality work on your vehicle that you can feel safe loading your family into. More

by Melton84
Recommend Dealer
Yes

Other Employees Tagged: Geoffrey Root, Joe Hayden, Ronnie Jagnandan, Devan Taylor , Ethan Deloach, Brandon Farley, Lynn Jared

May 29, 2020

Ford of Cookeville responded

Thanks Andy! You are one of our favorites for sure. Glad our team took great care of you. Have fun hunting in Wyoming!

May 17, 2020

Dealership Rating
Employee Rating

Good flexibility to deal priceGood character and Good flexibility to deal price Good character and accessibility to answer questions Availability to do business by phone Good trade in considerat More

by diaz
Recommend Dealer
Yes

Other Employees Tagged: Michael Williams

May 22, 2020

Ford of Cookeville responded

Thank you Diaz! We appreciate you leaving us your feedback and glad to hear Brent & Michael took great care of you during your visit with us. Please let us know if there is anything else our team can do to assist you before your first service visit.

May 14, 2020

Dealership Rating
Employee Rating

Friendly, no pressure answered all or questions. they did ev I would and will tell my family and friends about this dealership. I have never had a better experience when buying a car. Thank you to Brett Smith wh More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2020

Ford of Cookeville responded

Thank you Mary! We appreciate you choosing to come see us at FLOC. We are pleased to hear Brent made sure your experience purchasing your new car was a great one. If there is ever anything we can do for you, we are only one call away.

April 26, 2020

Dealership Rating
Employee Rating

Awesome salesman very friendly and courteous. Will use again and tell friends about this dealership. Brent was easy to work with, a joy to deal with More

by Sunluvrs
Recommend Dealer
Yes
May 04, 2020

Ford of Cookeville responded

Thank you for taking the time to leave us your review. Pleased to hear Brent took care of all your needs during your purchase. If there is anything else our team can do to be of assistance before your first service visit, please just let us know. We hope you are loving the new ride and thanks again for choosing FLOC as your dealership.

April 17, 2020

Dealership Rating
Employee Rating

Truck shopping Brent Smith went out of his way to help[ us with this purchase ,he is a excellent salesman .He made buying my f150 easy, was very detailed explanatio More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2020

Ford of Cookeville responded

Tony, thank you for the kind words! We are glad to hear Brent went above and beyond to make your experience with us a great one. We hope you are loving the new F-150! Please feel free to reach back out to Brent or any of our team if there is anything else we can do for you.

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