27 Reviews
Write a ReviewDealership Experience
10 yrs, 3 mos
Industry Experience
10 yrs, 3 mos
27 Reviews of Brendan Shields
June 26, 2023
We really enjoy the excellent customer service at Lia Honda. The waiting room is comfortable and I enjoyed waiting for my oil change and tire rotation. Honda. The waiting room is comfortable and I enjoyed waiting for my oil change and tire rotation. More
Other Employees Tagged: Wayne Balthazard
September 03, 2022
This was my first car purchase at Lia Honda and it was an extremely positive experience. Purchasing a new car in today's competitive market was challenging due to availability. When I first called to inqui extremely positive experience. Purchasing a new car in today's competitive market was challenging due to availability. When I first called to inquire about a new car purchase, David Hallenbeck took the time to discuss what I was looking for and what options were available to me as well as set up an appointment for me to come into the dealership at short notice. The salesperson with whom I worked, Erin Burke, was friendly, knowledgable, professional, and responsive. She kept in communication regarding the status of my car and promptly answered any question that arose during the purchasing process. Brendan Shields provided me with detailed information regarding financing and extended warranty options. He was courteous and accommodating and his assistance with making decisions that were right for me was greatly appreciated. More
Other Employees Tagged: David Hallenbeck, Erin Burke, David Hallenbeck, Brendan Shields
July 20, 2022
I worked with Wayne for purchasing my new car. This was my first one purchased from a dealer ship and they were super friendly and helped me with everything I would need to know. I also was only a This was my first one purchased from a dealer ship and they were super friendly and helped me with everything I would need to know. I also was only able to come by at 5 which is an hour before they closed and they never made me feel rushed. More
Other Employees Tagged: Wayne Balthazard
November 13, 2021
We were waiting for 2022 inventory to start showing up, and there it was, the exact accord hybrid touring we wanted, sales rep. Chris Dollard aided us thru the sale and between he and Phil the sales Manage and there it was, the exact accord hybrid touring we wanted, sales rep. Chris Dollard aided us thru the sale and between he and Phil the sales Manager and of course John Kelty the Service Mgr. we claimed our 4th Honda Accord Ex-L. Thank you to all involved! More
Other Employees Tagged: Phil Singh, John Kelty, Stephen Smith , Christopher Dollard
August 31, 2021
My wife and I went to a couple of different Honda dealerships, getting hassled and bullied around, and Lia of Albany was our last stop. I looked online and saw they had the vehicle we wanted. Called dealerships, getting hassled and bullied around, and Lia of Albany was our last stop. I looked online and saw they had the vehicle we wanted. Called to make sure the vehicle was still there the morning of the day we wanted to go look at it because we couldn’t get there until the late afternoon and wanted to walk away with the car that day. When we arrived we got placed with Brett Reihs, told him the exact car we came to see, and he went to get the car. Unfortunately, the car had been sold a few hours before. Defeated and worn down, Brett made sure the car sale was going to go through (it was). With no other car to look at we were about to leave then Brett told us to hold on and he came back with some good and bad news. He looked at the inventory that they had in transit and sure enough the car we wanted they were going to get but in a week and a half. Maybe we just got lucky but Brett went above and beyond to try to get us what we wanted. There was no playing games and no bullying around. It was a great experience and anyone who wants a Honda go to Lia of Albany and see Brett Reihs. More
Other Employees Tagged: Brett Reihs
June 26, 2021
I recently purchased a 2019 Honda Accord at Lia Honda. I’m extremely pleased with the purchase as well as the great service provided by Brenden Shields. He’s an excellent professional and knowledgeable in I’m extremely pleased with the purchase as well as the great service provided by Brenden Shields. He’s an excellent professional and knowledgeable individual who was a great person to deal with in this purchase!! More
Other Employees Tagged: Brendan Shields
October 24, 2020
I worked with Anthony Allegra at Lia Honda and he is simply the best! Very personable and treats you like family. He made my lease experience simple and easy. simply the best! Very personable and treats you like family. He made my lease experience simple and easy. More
Other Employees Tagged: Anthony Allegra
October 23, 2020
Vincent Simeone made buying a car such an easy process. He was able to talk with me over the phone several times! In the end, he sold me a 2021 Honda Pilot SE and we love it! He was able to talk with me over the phone several times! In the end, he sold me a 2021 Honda Pilot SE and we love it! More
Other Employees Tagged: Vincent Simeone
October 23, 2020
Everyone was very friendly. I bought a new car with Honda and the transition was smooth. They explained everything well. I would recommend a friend. and the transition was smooth. They explained everything well. I would recommend a friend. More
Other Employees Tagged: Brett Reihs
October 22, 2020
We recently leased a 2020 Accord from Lia Honda, an exceptionally good dealership which we have patronized for many years. Special thanks to sales rep Christopher Dollard who was friendly, efficient, exceptionally good dealership which we have patronized for many years. Special thanks to sales rep Christopher Dollard who was friendly, efficient, and thorough throughout the process. All of our interactions with Lia personnel were in fact highly satisfactory. More
Other Employees Tagged: Christopher Dollard

