Brendan Shields
Brendan Shields at Lia Honda Albany

Brendan Shields | Page 2

Sales Manager

Lia Honda Albany

1258 Central Ave
Albany, NY 12205

not yet
rated
27 Reviews
not yet
rated

27 Reviews

Write a Review

Dealership Experience

10 yrs, 3 mos

Industry Experience

10 yrs, 3 mos

27 Reviews of Brendan Shields

June 26, 2023

Dealership Rating
Employee Rating

We really enjoy the excellent customer service at Lia Honda. The waiting room is comfortable and I enjoyed waiting for my oil change and tire rotation. More

by Vanka5
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Wayne Balthazard

Jun 26, 2023

Lia Honda Albany responded

Thanks for the thoughtful feedback, Vanka5! Everything we do is for your satisfaction, so we're happy you enjoyed a pleasant wait in our customer lounge, as well as phenomenal service from our team. We hope you'll continue to choose Lia Honda for all your automotive needs!

September 03, 2022

Dealership Rating
Employee Rating

This was my first car purchase at Lia Honda and it was an extremely positive experience. Purchasing a new car in today's competitive market was challenging due to availability. When I first called to inqui More

by Janel M
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Hallenbeck, Erin Burke, David Hallenbeck, Brendan Shields

Sep 06, 2022

Lia Honda Albany responded

Janel, What a delight to read your amazing review! Thank you so much for choosing Lia Honda of Albany to assist you with purchasing your new Honda and congratulations on the new ride! We are thrilled that Erin, David, and Brendan provided you with the thorough communication and responsive attention you needed to expedite your decision. From the whole team, we wish you nothing but safe and happy travels for many years to come. Please let us know if we may ever be of assistance to you or your vehicles again some day. It would be our pleasure. Until we meet again, drive safe and have fun!

July 20, 2022

Dealership Rating
Employee Rating

I worked with Wayne for purchasing my new car. This was my first one purchased from a dealer ship and they were super friendly and helped me with everything I would need to know. I also was only a More

by Alivia Wagoner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Balthazard

Jul 20, 2022

Lia Honda Albany responded

Thank you so much for your positive review! We are honored to have had the opportunity to work with you, and we are so glad that Wayne and the team took great care of you! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

November 13, 2021

Dealership Rating
Employee Rating

We were waiting for 2022 inventory to start showing up, and there it was, the exact accord hybrid touring we wanted, sales rep. Chris Dollard aided us thru the sale and between he and Phil the sales Manage More

by mapakittle
Recommend Dealer
Yes

Other Employees Tagged: Phil Singh, John Kelty, Stephen Smith , Christopher Dollard

Nov 16, 2021

Lia Honda Albany responded

Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and we are delighted that Chris, Phil, and John provided you with top-notch service and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new Honda Accord- on behalf of the entire team!

August 31, 2021

Dealership Rating
Employee Rating

My wife and I went to a couple of different Honda dealerships, getting hassled and bullied around, and Lia of Albany was our last stop. I looked online and saw they had the vehicle we wanted. Called More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Reihs

Sep 02, 2021

Lia Honda Albany responded

John, We greatly appreciate you taking the time to leave Brett this positive review! We are honored that you took the time to visit us, and we are so glad that Brett provided you with top-notch service and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. He will be delighted to know that you deeply valued his service. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

June 26, 2021

Dealership Rating
Employee Rating

I recently purchased a 2019 Honda Accord at Lia Honda. I’m extremely pleased with the purchase as well as the great service provided by Brenden Shields. He’s an excellent professional and knowledgeable in More

by jtmcc48
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brendan Shields

Jun 29, 2021

Lia Honda Albany responded

Thank you so much for taking the time to share this 5-star review! We are delighted to know that Brendan provided you with remarkable assistance and made your visit an all-around success. Brendan will be honored to know of your very kind words and that you greatly valued his assistance with your special purchase. We appreciate the opportunity to do business with you, and we wish you the warmest congratulations on your new Honda Accord- on behalf of Brendan and the entire team! We hope to see you again when the time comes for your first service.

October 24, 2020

Dealership Rating
Employee Rating

I worked with Anthony Allegra at Lia Honda and he is simply the best! Very personable and treats you like family. He made my lease experience simple and easy. More

by Gabbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Allegra

Oct 28, 2020

Lia Honda Albany responded

Gabbi, congratulations on your vehicle and thank you for sharing this great review with us. We are grateful for your kind words and happy we could help. When the time comes for service, give our service team a call. You will not be disappointed!

October 23, 2020

Dealership Rating
Employee Rating

Vincent Simeone made buying a car such an easy process. He was able to talk with me over the phone several times! In the end, he sold me a 2021 Honda Pilot SE and we love it! More

by Jenann18
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Vincent Simeone

Oct 28, 2020

Lia Honda Albany responded

Jenann, we are thrilled to hear that we made the purchase of your new Honda Pilot SE easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. We look forward to serving your automotive needs in the future.

October 23, 2020

Dealership Rating
Employee Rating

Everyone was very friendly. I bought a new car with Honda and the transition was smooth. They explained everything well. I would recommend a friend. More

by LauraV
Recommend Dealer
Yes

Other Employees Tagged: Brett Reihs

Oct 28, 2020

Lia Honda Albany responded

Laura, on behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

October 22, 2020

Dealership Rating
Employee Rating

We recently leased a 2020 Accord from Lia Honda, an exceptionally good dealership which we have patronized for many years. Special thanks to sales rep Christopher Dollard who was friendly, efficient, More

by rstump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Dollard

Oct 28, 2020

Lia Honda Albany responded

Thank you for your very kind review and loyalty. We are delighted that you have come back to us again and that your experiences with us have been so exceptional! We look forward to serving your automotive needs in the future.

Dealership Inventory (338 Vehicles)

used 2021 Honda Civic car, priced at $21,995
2021 Honda Civic
used
Crystal Black Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda Prologue car, priced at $56,450
2026 Honda Prologue
new
Frostline White Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Ridgeline car
2026 Honda Ridgeline
new
Bv exterior
Automatic
All-wheel Drive
new 2026 Honda Accord Hybrid car, priced at $36,745
2026 Honda Accord Hybrid
new
Urban Gray Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda CR-V car, priced at $36,555
2026 Honda CR-V
new
Urban Gray Pearl exterior
CVT
All-wheel Drive
used 2022 Volkswagen Atlas car, priced at $24,995
2022 Volkswagen Atlas
used
Tourmaline Blue Metallic exterior
Automatic
All-wheel Drive