Brandon Tibbals
Brandon Tibbals at Rallye BMW

Brandon Tibbals

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
535 Reviews

Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!

4.8

535 Reviews

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535 Reviews of Brandon Tibbals

January 23, 2026

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Employee Rating

Been with this place for over 14 yrs. Always everyone is professional. Very good service. More

by BOBONGREY
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Recommend Dealer
Yes
Jan 23, 2026

Rallye BMW responded

Bobon, thanks so much for the 5-star review of Rallye BMW!

January 22, 2026

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Brandon has always taken care of us and consistently offers a great customer experience. Always great service! More

by Paula Weinstein
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jan 22, 2026

Rallye BMW responded

Hi Paula, hearing your feedback for Brandon made our day! Thank you for choosing Rallye BMW and sharing your support. See you next time!

January 14, 2026

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Ok Love the car Joe Lipari great Very disappointed with buying a new car and having to have it back in service for a week with such a short period after getting it. Check engine lights had a problem, the s More

by joeylibraro
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jan 15, 2026

Rallye BMW responded

Thank you for choosing Rallye BMW, Joey. We’re sorry to hear about the early issues with your vehicle, but we’re glad Joe and Brandon provided excellent assistance. We’re here if you need further support.

January 13, 2026

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Excellent service, car was ready when promised, no surprises Price was competitive Polite service members would highly recommend More

by jpsmd1949
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Jan 13, 2026

Rallye BMW responded

We’re happy to hear you had a no-nonsense, smooth, and professional experience with our team here at Rallye BMW. Thank you for your business and your fantastic feedback!

January 13, 2026

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I really like the dealer, but unfortunately the service department feels very money-driven. When you bring your car in and they see it’s a lease, they tend to push you aside and make you wait for someone e More

by CAOMANDY5010
Recommend Dealer
No

Other Employees Tagged: Brandon Tibbals

Jan 14, 2026

Rallye BMW responded

We value all our customers equally, so it's concerning to hear that you felt otherwise. I would like the opportunity to discuss this further and ensure a smoother experience going forward. Please contact me so we can address this issue together. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

January 11, 2026

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This is one of the best BMW dealerships in tristate area. My service advisor is great and got my car done within the same day. More

by KLU01
Service Price Transparency
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Recommend Dealer
Yes
Jan 12, 2026

Rallye BMW responded

We’re so glad that you had a five-star experience with our service team. Come see us again at Rallye BMW if you ever need anything else! Safe travels!

January 10, 2026

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Employee Rating

It was the best experience with a car dealership I have ever had. Joe Lipari was excellent to work with More

by tgarry0
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jan 12, 2026

Rallye BMW responded

Thank you for sharing this fantastic feedback about Joe and our team at Rallye BMW! We hope to see you back for all of your future automotive needs, Garry.

January 09, 2026

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Employee Rating

I have brought my vehicle in 3 times for the same issue which up to this day has not been fixed yet. The staff itself was professional. More

by aizie3
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jan 11, 2026

Rallye BMW responded

We appreciate your feedback and are sorry to hear that the issue with your vehicle hasn't been resolved yet. I'd like to personally ensure that we get this fixed for you. Could you please reach out to me when you have a moment? Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

January 08, 2026

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The service department is one of the worst ever. The lack of communication is infuriating. More

by CALVINSTFLEUR
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Recommend Dealer
No

Other Employees Tagged: Christopher Williams, Tracey Bolden , Dennis from service is also horrid

January 08, 2026

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Employee Rating

Wish the multi-point inspection video was a little more detailed similar to what I've seen from other dealerships that are in Pennsylvania. More

by agwilsonny
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Rallye BMW responded

Thank you for your feedback. We appreciate your business and look forward to serving you again at Rallye BMW.

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