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Brandon Tibbals
Brandon Tibbals at Rallye BMW
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Brandon Tibbals

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.9
472 Reviews

Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!

4.9

472 Reviews

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472 Reviews of Brandon Tibbals

April 25, 2025

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Employee Rating

Everyone was extremely professional and kept me up to date on what’s going on with my vehicle. More

by acdz1272
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Recommend Dealer
Yes
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Apr 25, 2025

Rallye BMW responded

Thank you for stopping by to leave Rallye BMW a wonderful review!

April 23, 2025

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I had a great experience at bmw rally! The service team is thorough in explaining their processes and documenting what they do! Thanks!! More

by debroc33
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta, Christopher Williams

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Apr 23, 2025

Rallye BMW responded

We're delighted to hear that you had a great experience with our service team at Rallye BMW! It's wonderful to know they provided thorough explanations and documentation. Thank you for choosing us!

April 21, 2025

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Best Service Dept. in the entire east coast. One of the great perks of owning a BMW is the Rallye service dept. More

by emendelsohn
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Rallye BMW responded

We're delighted to hear that you think so highly of our service department at Rallye BMW! Thank you for the fantastic feedback and support.

April 17, 2025

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Great to deal with, makes the whole process seamless on getting your car serviced. Would recommend working with him. More

by JSTAI
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nick Soldo, Christopher Williams, Daniel Turin

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Apr 17, 2025

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW! We're delighted to hear that the service process was seamless. We appreciate your recommendation and look forward to assisting you again in the future!

April 12, 2025

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Brandon always does a great job of customer service. He goes out of his way to make sure everything is taken care of. More

by JOSEPH.WEINHOLTZ
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Recommend Dealer
Yes
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Apr 14, 2025

Rallye BMW responded

Joseph, we're delighted to hear that Brandon consistently provides excellent service at Rallye BMW. Thank you for sharing your experience with us!

April 11, 2025

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Brett was awesome! He was very informative and gave me frequent updates on my vehicle. Thank you ! More

by Julia Landecho
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Frank Trotta, Cosmo Laurino

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Apr 11, 2025

Rallye BMW responded

There is nothing better than a great review. Thanks for giving Brett and Rallye BMW your business, Julia!

April 08, 2025

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This Dealership is way too busy. That is the problem. The people are very nice More

by gnbutterfly
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Recommend Dealer
No

Other Employees Tagged: Christopher Blanco, Keith Lindsay, Richard Johnson

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Apr 09, 2025

Rallye BMW responded

It's hard to hear that you didn't receive the five-star service we expect for all of our guests. I would really appreciate the chance to speak with you about this to see if there is anything I can do to help. I have listed my contact information below and hope to hear from you. Thank you, Chris Blanco - Service Manager - 516-833-4862

April 06, 2025

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The service adviser is not the problem, the staff and the dealership it self is unprofessional. I have picked up my vehicle multiple times and my vehicle was left in disrepair, with items broken and now left More

by DESIGNINGWITHMAC
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Recommend Dealer
No
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Apr 07, 2025

Rallye BMW responded

It's disappointing to hear about your experience with our dealership. We strive for professionalism and quality service, so it's concerning that we've fallen short in this instance. We'd like the opportunity to address these issues directly and make things right for you. Please feel free to reach out at your convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

April 06, 2025

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Service department is terrific eccept for the service manager. He is unresponsive and never returns your phone calls after numerous attempts. More

by RC3J5
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Persaud , Chris Longo

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Apr 07, 2025

Rallye BMW responded

Thank you for sharing your feedback. It's great to hear that the service department has been terrific, but I'm sorry about the lack of responsiveness to calls. We strive for excellent communication and would like to address this issue promptly. Please feel free to reach out directly so we can assist further. Thank you, Danielle Dewling - General Sales Manager - 516-833-4850

March 21, 2025

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Service manager Chris Longo is awful. Leave many messages never calls u back. Finally if he does gives lame excuses More

by RC3J5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Persaud , Chris Longo

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Mar 21, 2025

Rallye BMW responded

We strive for prompt and effective communication and I apologize for the lack of follow-up you've experienced. Please feel free to reach out to me directly so I can personally address any lingering concerns. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

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