Brandon McClatchey

Everyone at Toyota of Des Moines was wonderful, welcoming, and helpful. Ian was very professional and courteous. I came in for a routine service call for my previously leased vehicle, a 2022 Highla welcoming, and helpful. Ian was very professional and courteous. I came in for a routine service call for my previously leased vehicle, a 2022 Highlander, and came away with a new 2025 Grand Highlander Hybrid. I couldn’t be more pleased. More

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I trust Toyota with their services, I have been doing my services with Toyota for almost 19 years services with Toyota for almost 19 years More

by JEROPANNE1 Verified Customer Verified Customer

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We appreciated the work our salesperson, Rodney Colon, did in keeping us informed and answering our questions did in keeping us informed and answering our questions More

by ENDRISSDN Verified Customer Verified Customer

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Because of very limited supply from Toyota, we had to wait two and a half years for our new Prius Prime XSE Premium. Not only was the wait well worth it, but Todd stayed in touch and kept us informed all wait two and a half years for our new Prius Prime XSE Premium. Not only was the wait well worth it, but Todd stayed in touch and kept us informed all the way. The attention to building a Customer relationship is what instills trust and confidence, which is why we will always be returning to Toyota Des Moines for all our maintenance and future vehicles. More

by KIRSCHEN Verified Customer Verified Customer

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Todd and Brandon did a great job on everything! . They were very helpful through the whole process . They were very helpful through the whole process More

by bmcclat06 Verified Customer Verified Customer

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Had a confirmed appointment time and salesperson kept using excuses to go help other customers telling us to have coffee or sit down. After a frustrating 2 hrs. waiting we asked for help. He was persona using excuses to go help other customers telling us to have coffee or sit down. After a frustrating 2 hrs. waiting we asked for help. He was personable but we found the lack of timely attention very annoying! Fail to understand why our appointment was not honored More

by SSSHERRICK8 Verified Customer Verified Customer

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Staff I had contact with were friendly and helpful. But, I don’t like how you conduct business. There should be new cars on the lot to view, test drive, and possibly purchase. Basically, we have to ord But, I don’t like how you conduct business. There should be new cars on the lot to view, test drive, and possibly purchase. Basically, we have to order a vehicle. Ok, if after seeing what you had available was not what you want. But, the large delay in receiving the ordered car is an inconvenience. More

by craiggooder Verified Customer Verified Customer

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Well received and qualified response to what was wrong with car. Will return in future M with car. Will return in future M More

by TAKEDOWN Verified Customer Verified Customer

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This was our first Toyota purchase and the process from start to finish could not have been smoother! Would recommend to anyone. start to finish could not have been smoother! Would recommend to anyone. More

by DOUGBORUD Verified Customer Verified Customer

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Ian was amazing! !! He was so helpful and listened to what I wanted and got me into something even better. !! He was so helpful and listened to what I wanted and got me into something even better. More

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