Brandon Martinez
Brandon Martinez at Honda of Valley Stream

Brandon Martinez

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
227 Reviews
4.8

227 Reviews

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227 Reviews of Brandon Martinez

May 29, 2025

Dealership Rating
Employee Rating

Wow, customer service. I dropped my vehicle off. They told me it would be ready in 5 hours. I got it back in 2. More

by QL_ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

May 30, 2025

Honda of Valley Stream responded

Hi QL_ROBERTS, We’re glad we could get your vehicle back to you even faster than expected! Thank you for sharing your experience—please don’t hesitate to reach out if you ever need anything!

May 24, 2025

Dealership Rating
Employee Rating

The staff at the Dealership are knowledgeable, courteous, professional, and friendly. The Dealership location is clean and well maintained. I enjoy the Internet Bar and a cup of coffee whenever I decide to s More

by y.rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Honda of Valley Stream responded

Hi y.rodgers, We’re so glad to hear you enjoyed your time at the dealership and found the staff and facilities welcoming and accommodating. Thanks for sharing your experience—please let us know if you ever need anything!

May 20, 2025

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Employee Rating

Unfortunately, I've never been to this dealership. And I'm sure they're great and fair. More

by cjytwotwotwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky , All of the Cashiers, and the Drivers.

May 21, 2025

Honda of Valley Stream responded

Thanks for your note! If you ever do decide to visit, we’d be happy to assist and make it a great experience for you.

May 11, 2025

Dealership Rating
Employee Rating

Professional, courteous and professional. Kevin did a great job checking me in and keeping me to date on how the repair work was going More

by KMSWANSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad Kevin provided such attentive and professional service, keeping you informed throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 09, 2025

Dealership Rating
Employee Rating

Staff was courteous and quick. On pick up they got me on my way in 5 minutes More

by CAKE1958
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

May 12, 2025

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad to hear the staff was efficient and made your pick-up process quick and easy. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 29, 2025

Dealership Rating
Employee Rating

Very good service they let you know what needs to be done with your car More

by yqueen3620@ aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad you felt well-informed throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 23, 2025

Dealership Rating
Employee Rating

My experience was good. They worked on the car in the amount of time they said they would. Brandon was great. More

by Joebloom123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Honda of Valley Stream responded

Hi there, Thank you for the feedback! We're glad everything went as expected and that Brandon provided great support during your visit. If there’s anything else we can assist with, please don’t hesitate to reach out!

April 23, 2025

Dealership Rating
Employee Rating

First, when I made my appointment online I said I wanted to but when I got to the dealership I was told it would take 4-5 hours. Then I get a phone call saying my car would have to stay overnight and get i More

by missy204
Recommend Dealer
No
May 16, 2025

Honda of Valley Stream responded

Our assistant service manager has tried to reach out to you. He would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

April 18, 2025

Dealership Rating
Employee Rating

Brandon was a great host. He helped me with the lighting in my car, and he was also able to answer the questions that I had. More

by enedany06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Honda of Valley Stream responded

Hi Eneda, Thank you for the kind words! We're so glad Brandon was able to assist you and provide such a helpful experience. If you ever have more questions or need anything else, please don’t hesitate to reach out!

April 15, 2025

Dealership Rating
Employee Rating

I had to wait two hours for my oil change, the service was great but two hours is a bit too long !! More

by jschmoolz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 16, 2025

Honda of Valley Stream responded

Hi there, Thank you for your honest feedback. We're glad to hear you were satisfied with the service itself. We truly value your time and appreciate your patience. We are constantly working to service vehicles with the highest quality of work at a speed that doesn't sacrifice that. If there’s anything we can do to improve your next visit, please don’t hesitate to reach out!

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