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Brandon Martinez
Brandon Martinez at Honda of Valley Stream

Brandon Martinez

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
232 Reviews
4.8

232 Reviews

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232 Reviews of Brandon Martinez

June 17, 2025

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Employee Rating

The customer service met my expectations and the representative that assisted me was courteous,, knowledgeable, and professional. More

by dsamuda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

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Jun 17, 2025

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're pleased to hear the service met your expectations and that your representative provided courteous and professional support. If you need anything in the future, please don’t hesitate to reach out!

June 17, 2025

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Employee Rating

The service was great. Had a oil change done. Waited three hours but the waiting was pretty kool clean and comfortable. More

by mar20052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

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Jun 18, 2025

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad you were happy with the service and that the clean, comfortable waiting area made the time pass more pleasantly. If you ever need anything else, please don’t hesitate to reach out!

June 11, 2025

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Employee Rating

The staff that attended to me are highly professional and I am very satisfied with services I received! Please note that the waiting area is very comfortable! More

by debondus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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Jun 12, 2025

Honda of Valley Stream responded

Hi, Thank you for the kind words! We're delighted to hear our team provided professional service and that you were comfortable during your visit. If there's anything you need in the future, please don’t hesitate to reach out!

June 11, 2025

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Employee Rating

I feel that this dealership is looking for ways to get the customer to spend money. They are asking you to fix things that are still working properly and do not really need replacement. More

by CW152LF
Recommend Dealer
No
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Jun 12, 2025

Honda of Valley Stream responded

We are sorry that you feel this way, but as a Honda dealership our commitment is to providing every customer with a comprehensive multipoint inspection and informing the customer of the manufacturer-recommended service intervals. To speak more about this, feel free to reach out to our assistant service manager at 516-285-6655, ext. 126.

June 04, 2025

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Employee Rating

Clean, comfortable, well organized and professional. A pleasant experience.Friendly customer service. No issues at all. More

by jimjim17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2025

Honda of Valley Stream responded

Hi, We’re happy to hear everything went smoothly and that you had a comfortable and pleasant visit. Thanks for the kind feedback—please reach out if you ever need anything!

May 29, 2025

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Wow, customer service. I dropped my vehicle off. They told me it would be ready in 5 hours. I got it back in 2. More

by QL_ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

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May 30, 2025

Honda of Valley Stream responded

Hi QL_ROBERTS, We’re glad we could get your vehicle back to you even faster than expected! Thank you for sharing your experience—please don’t hesitate to reach out if you ever need anything!

May 24, 2025

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Employee Rating

The staff at the Dealership are knowledgeable, courteous, professional, and friendly. The Dealership location is clean and well maintained. I enjoy the Internet Bar and a cup of coffee whenever I decide to s More

by y.rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2025

Honda of Valley Stream responded

Hi y.rodgers, We’re so glad to hear you enjoyed your time at the dealership and found the staff and facilities welcoming and accommodating. Thanks for sharing your experience—please let us know if you ever need anything!

May 20, 2025

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Employee Rating

Unfortunately, I've never been to this dealership. And I'm sure they're great and fair. More

by cjytwotwotwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky , All of the Cashiers, and the Drivers.

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May 21, 2025

Honda of Valley Stream responded

Thanks for your note! If you ever do decide to visit, we’d be happy to assist and make it a great experience for you.

May 11, 2025

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Employee Rating

Professional, courteous and professional. Kevin did a great job checking me in and keeping me to date on how the repair work was going More

by KMSWANSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

Report | Print
May 12, 2025

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad Kevin provided such attentive and professional service, keeping you informed throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 09, 2025

Dealership Rating
Employee Rating

Staff was courteous and quick. On pick up they got me on my way in 5 minutes More

by CAKE1958
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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May 12, 2025

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad to hear the staff was efficient and made your pick-up process quick and easy. If there’s anything more we can assist with, please don’t hesitate to reach out!

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