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Brandon Hines

Overview Reviews (84) Inventory (161)

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Brandon Hines

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Brandon Hines

General Sales Manager

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

Army veteran with 20 years experience in the industry. Nothing replaces hard work and spending time with family. Always willing to help and answer any question. I can be reached directly at (860) 829-3783. Would love to hear how your experience at Acura Of Berlin has been.

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4.9

84 Reviews

Overview Reviews (84) Inventory (161)

Industry Experience

21 yrs, 6 mos

Languages Spoken

English

4.9

84 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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84 Reviews of Brandon Hines

April 02, 2025

Dealership Rating

Employee Rating

Everyone was very helpful and courteous and our salesman Jim Pompei was awesome. It was a team effort to get the car and color we wanted and it all worked out. Jim Pompei was awesome. It was a team effort to get the car and color we wanted and it all worked out. More

by DIAMONDHEAD1975

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

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Apr 02, 2025 -

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

March 28, 2025

Dealership Rating

Employee Rating

Knowledgeable, professional, and customer service oriented! Highly recommend a great team of professionals! Amazing work! oriented! Highly recommend a great team of professionals! Amazing work! More

by LYKENDRICK

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jim Pompei, Keith Davis, Tom Suchojad

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Mar 28, 2025 -

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

March 19, 2025

Dealership Rating

Employee Rating

Came in knowing what I wanted but I wasn’t met with any pushy sales tactics or finance discussions. I hate the car buying experience (maybe part of the reason why I had my last MDX for 12 years), but they pushy sales tactics or finance discussions. I hate the car buying experience (maybe part of the reason why I had my last MDX for 12 years), but they made this upgrade experience less painful. Thank you! More

by Alexis

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad, Christian Rich

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Mar 19, 2025 -

Acura of Berlin responded

Thank you, Alexis! Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

March 12, 2025

Dealership Rating

Employee Rating

Great Experience would definitely go back again, and recommend others to do business with Acura of Berlin recommend others to do business with Acura of Berlin More

by oliverbrown1077

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jim Pompei, Claudia Dijmarescu

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Mar 12, 2025 -

Acura of Berlin responded

Oliver, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

March 11, 2025

Dealership Rating

Employee Rating

I have been dealing with Acura of Berlin since 2010 and have not been disappointed. I would recommend them if you are looking to purchase a vehicle or if you need your vehicle serviced. have not been disappointed. I would recommend them if you are looking to purchase a vehicle or if you need your vehicle serviced. More

by HGalli

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eric Diaz, Jim Pompei, Tom Suchojad, Navaraj Sankar

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Mar 11, 2025 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

March 01, 2025

Dealership Rating

Employee Rating

Raj is professional with his interactions with customers. Did not feel stressed or pressured into any deal. Would recommend to anyone looking for an Acura. Did not feel stressed or pressured into any deal. Would recommend to anyone looking for an Acura. More

by redventnornj

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eric Diaz, Tom Suchojad, Navaraj Sankar

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Mar 03, 2025 -

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Raj and our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

February 19, 2025

Dealership Rating

Employee Rating

The purchase of my new Integra went very smoothly, everyone was helpful and explained everything to me throughly. Definitely would come back and purchase another car. everyone was helpful and explained everything to me throughly. Definitely would come back and purchase another car. More

by HEISS.GAGE16

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eric Diaz, Lucius Ulett, Tom Suchojad, Claudia Dijmarescu

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Feb 19, 2025 -

Acura of Berlin responded

Thank you, Gage! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

February 10, 2025

Dealership Rating

Employee Rating

I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches! More

by YOLYEDUCATOR

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tom Suchojad, Claudia Dijmarescu, Navaraj Sankar

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Feb 11, 2025 -

Acura of Berlin responded

Thank you so much for your wonderful review! We are thrilled that Tom, Brandon, and our team had the opportunity to provide you with great service. We thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

January 27, 2025

Dealership Rating

Employee Rating

The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin. and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin. More

by Claudelf04

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jim Pompei, Claudia Dijmarescu, Christian Rich, Leonard Pascual, Navaraj Sankar, Gage Heiss

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Jan 27, 2025 -

Acura of Berlin responded

Claude, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

January 23, 2025

Dealership Rating

Employee Rating

Had 1oclock appt but had to wait 30 minute to be seen. Leo was not there,wife was in labor..That was ok Leo was not there,wife was in labor..That was ok More

by GRAPPER80

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Claudia Dijmarescu, Christian Rich, Leonard Pascual

Report | Print

Jan 24, 2025 -

Acura of Berlin responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eric Diaz General Manager 860-829-3787

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