Branden Cole
Branden Cole at Germain Honda of Surprise
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Branden Cole

Sales Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.7
18 Reviews
4.7

18 Reviews

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18 Reviews of Branden Cole

February 01, 2025

Dealership Rating
Employee Rating

This is a great place to buy a car staff and management are very helpful and friendly this will be my 3rd time here More

by flores770
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 21, 2025

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Terrific service and Conner did an excellent job along with other staff. My experience was amazing! More

by denmarkk
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 22, 2025

Germain Honda of Surprise responded

We are happy to know that Conner ensured a pleasant and quality experience. Thank you for choosing Germain for your recent automotive needs. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

January 19, 2025

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I want to extend my heartfelt thanks to Phoenix Wiggs, Evan Winje, and Branden Cole for their outstanding customer service. Your professionalism, knowledge, and responsiveness made my experience truly enj More

by myluv2311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Phoenix Wiggs

Jan 20, 2025

Germain Honda of Surprise responded

We're glad to hear that you had a great experience with all of our personnel here on-site. Each of the people that you mentioned are truly an asset to our team. We are glad to hear that each of them were able to work together to ensure you received a quality guest experience! We look forward to helping you again when the time comes. Best Regards, Sassha Motz General Manager

January 18, 2025

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This was one of the most pleasant car buying experiences I have ever had from start to finish. Evan and Jersey were amazing and very helpful. Again the whole experience was easy and very amazing. More

by james.moreau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2025

Germain Honda of Surprise responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. Best Regards, Sassha Motz General Manager

January 14, 2025

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Connor was friendly, professional and very helpful! Dealing with finance is never fun, although Evan was very pleasant ! I walked out feeling a little taken with the final numbers. More

by Dmupham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Connor Brandtman, Evan Winje

Jan 15, 2025

Germain Honda of Surprise responded

Congratulations on your new Honda. We appreciate your business and feedback regarding your experience. Best Regards, Sassha Motz General Manager

January 02, 2025

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It was my first experience buying a vehicle. Everything was good until the bank backed out. It wasn’t even a good reason. The dealership didn’t do anything to help make it better. When I went to More

by ACLARKE11011977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cesar Tena

Jan 03, 2025

Germain Honda of Surprise responded

We are sorry to learn your experience with our dealership was not the 5-star experience our team works hard to deliver. Please contact Branden Cole if you have any further questions or concerns. Best Regards, Sassha Motz General Manager

December 29, 2024

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Employee Rating

Cesar focused on our request. The finance piece was annoying and without personal experience. I paid cash and they wanted me to finance. More

by streese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Tena, Evan Winje , Tracy was professional

Dec 30, 2024

Germain Honda of Surprise responded

We appreciate your business and feedback. Our team is sorry to learn your overall experience was not the quality experience we strive to deliver. Your comments allow us to better serve all our guests going forward. Thank you. Best Regards, Sassha Motz General Manager

December 26, 2024

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Everything was wonderful! Kiara was so helpful and made the car buying experience easy. She is the best! More

by emilyb83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kiara Ruiz, Ty Crews

Dec 30, 2024

Germain Honda of Surprise responded

Thank you so much for sharing your experience with Kiara. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business and the positive feedback. All the best! Best Regards, Sassha Motz General Manager

December 26, 2024

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Employee Rating

It was very nice working with them. All my questions were answered. I love my new car. More

by tbconley1
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: John LaGrassa, Montana Boone

Dec 30, 2024

Germain Honda of Surprise responded

Thank you! We're glad you felt well accommodated and informed during your sales visit. We appreciate your business and hope to work with you again in the future. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

December 21, 2024

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Employee Rating

I appreciated the responsiveness of everyone at Germain Honda. They made the process pretty easy and I love my new car! More

by rheannaschmidt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Tena, Evan Winje

Dec 23, 2024

Germain Honda of Surprise responded

Congratulations on your pre-owned Honda. We thank you for choosing Germain and wish you many safe and pleasurable driving miles. Best Regards, Sassha Motz General Manager

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