Bradley Puckett

They went over and above. The people were very friendly. Did every thing they could to make a deal The people were very friendly. Did every thing they could to make a deal More

by edgarfamily1 Verified Customer Verified Customer

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Very profesional and working team make the deal smoother and more than I expected, Madison has de a great job altogether with manager and finance team z overall a great experience. and more than I expected, Madison has de a great job altogether with manager and finance team z overall a great experience. More

by nilssondevia Verified Customer Verified Customer

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Id like to first state the sales aspect of this was great. Luke did an amazing job no complaints from him. I purchased a new vehicle from Crown Mitsubishi and noticed a deep scratch on the hood. W great. Luke did an amazing job no complaints from him. I purchased a new vehicle from Crown Mitsubishi and noticed a deep scratch on the hood. While the dealership initially agreed to take responsibility and repair the damage, the entire process since then has been a masterclass in poor customer service and misrepresentation. On June 23, Financial Manager Kenny Burnley explicitly stated to me that a third-party outside paint specialist ("Mike") would be brought in to handle the repair properly while the vehicle was in for a separate electrical service. As their in house detailer was unable to get buff out scratch without causing swirls. On July 23, I was contacted and told the vehicle was ready and the issue was fully resolved. However, upon inspection, the scratch was completely untouched by a outside paint tech and remained. Bill the sales manager even agreed it was not acceptable. When I pressed for answers, the management changed their story. They admitted that only their in-house detailer had worked on it, completely contradicting their previous statements. They then claimed their outside technician was on vacation until Monday and promised an update. It has now been a full week since that deadline. I have sent multiple follow-up emails requesting a clear answer on who actually touched my car, scheduling availability, and the official service/warranty logs for my records. The dealership management has completely ignored my communications and stopped responding entirely as of 8/3. Crown Mitsubishi is eager to close a sale, but they do not honor their post-sale agreements, they provide conflicting information to customers, and they completely vanish when held accountable. A week is more than enough time for any reputable business to pick up and make one phone call to determine availability. I am currently escalating this matter to Mitsubishi Corporate. Get every single promise in writing before you drive off the lot. More

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I had a good experience with Mr. Brown ! I've purchased here many of times & it has always been a good experience Brown ! I've purchased here many of times & it has always been a good experience More

by shaim28 Verified Customer Verified Customer

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I had an excellent experience here! Shoutout to Josh Barnhart for making it a great experience! Shoutout to Josh Barnhart for making it a great experience! More

by brennenmullins06 Verified Customer Verified Customer

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I recently purchased a 2025 Mitsubishi Outlander from this dealership and had an outstanding experience from start to finish. My salesman was professional, respectful, and never pushy, taking the time to this dealership and had an outstanding experience from start to finish. My salesman was professional, respectful, and never pushy, taking the time to answer all of my questions and walk me through every detail of the vehicle and financing options. He listened to what I needed, worked within my budget, and helped me feel confident in my decision.The entire process was smooth and well organized. Communication was clear, and I always felt that my best interests were being considered rather than just making a sale. The dealership also offered fair pricing and transparent numbers, which I appreciated.Overall, this was one of the best car-buying experiences I’ve had, and I would not hesitate to recommend this salesman and dealership to friends and family. I’m very happy with my Outlander and the level of service I received More

by Clayton Kraushaar Verified Customer Verified Customer

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Great experience all around! DeLorean was very knowledgeable and easy to work with. I’m impressed with the timeliness and effective communication that I received when purchasing DeLorean was very knowledgeable and easy to work with. I’m impressed with the timeliness and effective communication that I received when purchasing my new car More

by aumanmn Verified Customer Verified Customer

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