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Brad Modenbach
Brad Modenbach at Price LeBlanc Lexus

Brad Modenbach | Page 2

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.8
84 Reviews
4.8

84 Reviews

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84 Reviews of Brad Modenbach

December 20, 2024

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Employee Rating

I ordered a part for my car I called and ask how much to install part on the car I was told $500 to install the part I was shocked out of my mind so I decided to drive my car over to the shop ask again and More

by GREGCHINN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Dec 23, 2024

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us, GREGCHINN60. We apologize for any miscommunication regarding the installation cost of the part for your car. We appreciate you bringing your car in for us to check, and we are glad to hear that you were satisfied with the final cost. If you have any further questions or concerns, please do not hesitate to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience.

December 08, 2024

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Employee Rating

The staff always treat me as a priority even though I’m sure that is not the case. My vehicle is maintained to “just as good as new” status, and I appreciate the relationship I enjoy there! They will al More

by Fran BARBERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Burden, Brooke Bercegeay, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest

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Dec 09, 2024

Price LeBlanc Lexus responded

Thank you so much for taking the time to share your positive experience at Price LeBlanc Lexus, Fran. We are thrilled to hear that you feel like a priority when visiting our dealership and that you are happy with the maintenance of your vehicle. We truly value the relationship we have with you as a customer!

December 07, 2024

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Employee Rating

The service was on time and accurate. The staff was very nice and the waiting area was clean. More

by payts445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Dec 09, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review, payts445. We are pleased to hear that you had a positive experience during your visit with us. We appreciate your feedback and hope to see you again in the future.

November 28, 2024

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Employee Rating

Great service. Fast and friendly. They take care of all their customers and it makes you want to come back. More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Dec 02, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience, Becky. We're happy that you were pleased with our service and that you felt well taken care of. We look forward to welcoming you back in the future.

November 25, 2024

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Employee Rating

They were very professional and I will certainly use them again in the future., thanks More

by RONNIEVALLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Nov 26, 2024

Price LeBlanc Lexus responded

Thank you for your kind words, Ronnievallee. We are pleased to hear that you had a positive experience with us. We look forward to serving you again in the future.

November 14, 2024

Dealership Rating
Employee Rating

Work is always done in a timely fashion and always informed on what is being done. More

by KMUCKER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, KMUCKER93. We are happy that our team was able to provide you with timely service and keep you informed throughout the process. If you have any questions or need assistance, please don't hesitate to reach out.

November 09, 2024

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Employee Rating

The service was great didn't have to wait long. Everyone was friendly and kind. More

by ANIYAH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Nov 11, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Aniyah7. We are thrilled to hear that you had a great service visit and that our team was friendly and kind. We appreciate your feedback and look forward to serving you again in the future.

November 07, 2024

Dealership Rating
Employee Rating

Always excellent customer service and I am pleased with them replacing my tint on my window More

by trenelleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Nov 08, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review, Trenelleh. We are pleased to hear that you had an excellent experience with our customer service team and that you are happy with the replacement of the tint on your window. If you have any further feedback or questions, please feel free to reach out to us.

October 31, 2024

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Employee Rating

Simply amazing service experience! Sarah is a true professional. I highly recommend her and Price Leblanc Lexus More

by jyoung112255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Burden, Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Oct 31, 2024

Price LeBlanc Lexus responded

Thank you so much for your kind words and recommendation! We are glad that you had an amazing service experience with Sarah at Price LeBlanc Lexus. We strive to provide top-notch service to all of our customers, and we are happy that Sarah exemplified professionalism during your visit. Thank you for choosing Price LeBlanc Lexus for your automotive needs.

October 29, 2024

Dealership Rating
Employee Rating

Everyone is very professional. The wait time was amazing and the detail on my Lexus was perfect More

by CAZES.KRISTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Jonathan Chouest

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Oct 31, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Kristi. We are delighted to hear that you found our team to be professional and that you were pleased with the wait time and detailing of your Lexus. We noticed you rated us three stars. If this wasn't a mistake, please contact our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com. We appreciate your feedback and look forward to serving you again in the future.

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