Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Brad Ashby
Brad Ashby at Mercedes-Benz of Des Moines

Brad Ashby

Service Advisor

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

4.9
97 Reviews
4.9

97 Reviews

Write a Review

97 Reviews of Brad Ashby

November 11, 2024

Dealership Rating
Employee Rating

Quick and trusted service. Wait time is in a clean comfortable space with drinks and snacks available. Have always been treated well. Professionals! More

by tassyjo77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 11, 2024

Mercedes-Benz of Des Moines responded

Thank you for sharing your experience with us at Mercedes-Benz of Des Moines! We're glad to hear that our quick and trusted service, along with the comfortable waiting area, met your expectations. We appreciate your support and look forward to serving you again in the future!

October 16, 2024

Dealership Rating
Employee Rating

Brad was courteous, friendly and efficient . He answered my calls and I did not hate any cash on me otherwise I would have tipped him . More

by Mel Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 16, 2024

Mercedes-Benz of Des Moines responded

Hello Mel! We're delighted to hear that Brad provided you with courteous and efficient service at Mercedes-Benz of Des Moines. Your feedback is greatly appreciated and we hope to see you again soon!

October 13, 2024

Dealership Rating
Employee Rating

I was driving cross country and my "check brake pad wear" warning appeared on the dash of my Mercedes GL 350 BlueTec. I arrived at the dealer service center first thing in the morning at 7:30am. I was expec More

by considine.timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Benjamin Knudson, Ryan Parmerlee

Report | Print
Oct 14, 2024

Mercedes-Benz of Des Moines responded

We're delighted to hear that our team at Mercedes-Benz of Des Moines was able to get you back on the road so quickly! Thank you for sharing your experience, and safe travels ahead with your GL 350 BlueTec!

October 08, 2024

Dealership Rating
Employee Rating

Brad Ashby is the absolute friendliest and most helpful Mercedes Service Advisor on the planet! More

by S johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 08, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had a great experience with Brad at Mercedes-Benz of Des Moines. Come again soon!

October 05, 2024

Dealership Rating
Employee Rating

Love this dealer we have three Mercedes and will never drive anything else! Everyone knows us when we call or come in Thank you More

by Kitso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 06, 2024

Mercedes-Benz of Des Moines responded

Hi Kitso! Thank you for your loyalty and kind words! We're delighted to hear that you're enjoying your experience with us at Mercedes-Benz of Des Moines. We look forward to serving you again in the future!

October 03, 2024

Dealership Rating
Employee Rating

Amazing work staff and service! Definitely recommend! Awesome environment as well. Go to Mercedes benz. More

by Paul20292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Benjamin Knudson, Ryan Parmerlee

Report | Print
Oct 06, 2024

Mercedes-Benz of Des Moines responded

Hi! Thank you for the glowing review! We're delighted to hear that our team at Mercedes-Benz of Des Moines provided an amazing experience. We appreciate your recommendation and look forward to seeing you again!

September 28, 2024

Dealership Rating
Employee Rating

Very helpful and followed thru with us. Right on time and the service was as expected. Good job More

by Rldonnelly46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr

Report | Print
Sep 30, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had a great experience with our team at Mercedes-Benz of Des Moines. Come again soon for more on-time service!

September 25, 2024

Dealership Rating
Employee Rating

The service department and mechanics are very helpful with any needs that I have with my Mercedes. More

by john57.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brahim Bouhaik

Report | Print
Sep 25, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had a great experience with our team at Mercedes-Benz of Des Moines. We hope to see you again. Drive safe until next time!

September 23, 2024

Dealership Rating
Employee Rating

Personable representative , informed of problem, cost and time it would take , no pressure on minor items and done in a timely manner. More

by garylu914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 23, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for sharing your experience! We're glad to hear our team at Mercedes-Benz of Des Moines provided clear communication and timely service. We appreciate your feedback and hope to see you again soon!

September 15, 2024

Dealership Rating
Employee Rating

This is a fantastic dealership. Their sales and service teams are great representatives of the Mercedes brand. More

by ChiSox79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brahim Bouhaik

Report | Print
Sep 18, 2024

Mercedes-Benz of Des Moines responded

Hello! Thank you for the kind words! We're delighted to hear that our sales and service teams at Mercedes-Benz of Des Moines provided a fantastic experience. We appreciate your support!

1
2
...
10

Dealership Inventory (207 Vehicles)

new 2024 Mercedes-Benz Sprinter 2500 car, priced at $65,890
2024 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
Rear-wheel Drive
$65,890
View Details
new 2024 Mercedes-Benz Sprinter 2500 car, priced at $69,531
2024 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
Rear-wheel Drive
$69,531
View Details
new 2025 Mercedes-Benz GLS 450 car, priced at $94,525
2025 Mercedes-Benz GLS 450
new
Obsidian Black Metallic exterior
Automatic
All-wheel Drive
$94,525
View Details
used 2023 Subaru Outback car, priced at $26,846
2023 Subaru Outback
used
Crystal White Pearl exterior
Automatic
All-wheel Drive
$26,846
View Details
new 2024 Mercedes-Benz GLC 300 car, priced at $61,705
2024 Mercedes-Benz GLC 300
new
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive
$61,705
View Details
new 2024 Mercedes-Benz CLE 300 car, priced at $71,210
2024 Mercedes-Benz CLE 300
new
Obsidian Black Metallic exterior
Automatic
All-wheel Drive
$71,210
View Details
View All Inventory