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Brad Ashby
Brad Ashby at Mercedes-Benz of Des Moines

Brad Ashby | Page 2

Service Advisor

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

4.9
111 Reviews
4.9

111 Reviews

Write a Review

111 Reviews of Brad Ashby

December 15, 2024

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Smooth experience, no headaches. Brad is excellent at what he does, as are the other staff members. I would definitely take my Benz back for maintenance without question. More

by Lucia.halmo
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Recommend Dealer
Yes
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Dec 16, 2024

Mercedes-Benz of Des Moines responded

Lucia, we're delighted to hear that Brad and the team at Mercedes-Benz of Des Moines provided you with a smooth experience. Thank you for your trust in us, and we look forward to assisting with any future maintenance needs!

December 14, 2024

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Awesome experience, services are always timely and easy to schedule. I love how the process is streamlined. Wish there were more loaner cars. More

by Jeff
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Recommend Dealer
Yes
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Dec 16, 2024

Mercedes-Benz of Des Moines responded

Jeff, we're delighted to hear you had an awesome experience with us at Mercedes-Benz of Des Moines! We appreciate your feedback on the loaner cars and will keep it in mind as we strive to improve our services. Thanks for choosing us!

December 14, 2024

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First class. Brad simply takes care of everything for me. Makes everything very easy, especially since I live about 80 miles away. More

by espndds
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Recommend Dealer
Yes
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Dec 16, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear that Brad made your experience with Mercedes-Benz of Des Moines so seamless and convenient, even from 80 miles away. Thank you for sharing this feedback and come again!

November 22, 2024

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Brad with the service department provided me with excellent customer service! I am happy. Thanks More

by Christy Springer
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: The person who washed my car thank you I don’t know his name

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Nov 25, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had an excellent experience with Brad at Mercedes-Benz of Des Moines. We hope to see you again!

November 11, 2024

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Quick and trusted service. Wait time is in a clean comfortable space with drinks and snacks available. Have always been treated well. Professionals! More

by tassyjo77
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Recommend Dealer
Yes
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Nov 11, 2024

Mercedes-Benz of Des Moines responded

Thank you for sharing your experience with us at Mercedes-Benz of Des Moines! We're glad to hear that our quick and trusted service, along with the comfortable waiting area, met your expectations. We appreciate your support and look forward to serving you again in the future!

October 16, 2024

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Brad was courteous, friendly and efficient . He answered my calls and I did not hate any cash on me otherwise I would have tipped him . More

by Mel Gomez
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Recommend Dealer
Yes
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Oct 16, 2024

Mercedes-Benz of Des Moines responded

Hello Mel! We're delighted to hear that Brad provided you with courteous and efficient service at Mercedes-Benz of Des Moines. Your feedback is greatly appreciated and we hope to see you again soon!

October 13, 2024

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I was driving cross country and my "check brake pad wear" warning appeared on the dash of my Mercedes GL 350 BlueTec. I arrived at the dealer service center first thing in the morning at 7:30am. I was expec More

by considine.timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Benjamin Knudson, Ryan Parmerlee

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Oct 14, 2024

Mercedes-Benz of Des Moines responded

We're delighted to hear that our team at Mercedes-Benz of Des Moines was able to get you back on the road so quickly! Thank you for sharing your experience, and safe travels ahead with your GL 350 BlueTec!

October 08, 2024

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Brad Ashby is the absolute friendliest and most helpful Mercedes Service Advisor on the planet! More

by S johnson
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Recommend Dealer
Yes
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Oct 08, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had a great experience with Brad at Mercedes-Benz of Des Moines. Come again soon!

October 05, 2024

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Love this dealer we have three Mercedes and will never drive anything else! Everyone knows us when we call or come in Thank you More

by Kitso
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Recommend Dealer
Yes
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Oct 06, 2024

Mercedes-Benz of Des Moines responded

Hi Kitso! Thank you for your loyalty and kind words! We're delighted to hear that you're enjoying your experience with us at Mercedes-Benz of Des Moines. We look forward to serving you again in the future!

October 03, 2024

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Amazing work staff and service! Definitely recommend! Awesome environment as well. Go to Mercedes benz. More

by Paul20292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Benjamin Knudson, Ryan Parmerlee

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Oct 06, 2024

Mercedes-Benz of Des Moines responded

Hi! Thank you for the glowing review! We're delighted to hear that our team at Mercedes-Benz of Des Moines provided an amazing experience. We appreciate your recommendation and look forward to seeing you again!

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